Great location, very safe, I walked 20 min to town most evenings. The concierge was very pleasant and explained the procedure to receive the "Gold Card" which give discounts on many things. Best discount: $59 for 50 minute massage and use of spa and health club all day - well worth it. Other days when not using the spa, Health club $10/day or $5/day with Gold card. To get the gold card you'll need to allot 90 minutes to a Time-share talk. Hot breakfast was included, then we started the semi-hard sell. First they offer you one week at any resort, then they offer two weeks (one week only at this resort), then, if you say "no" (as I did) they offer you 2 yrs "FREE", plus $2000 for something, but you'll still need to pay the annual cleaning fees of $600-$800/yr per unit. I still said "no thank you". If you get a $100 resort credit (as offered on Expedia and Travelocity), the $100 is only applied to food and beverages at this hotel. I visited the sister resort, Villa del Palmar, and received my gold card discount, but didn't apply to the $100 credit. Very relaxing.

We booked on Expedia and didn't expect the best room. Otherwise, we had done a lot of research (especially on tripadvisor) and expected a great experience.

Our expectations were mostly fulfilled although we had a tough first night (of a 2-night stay). When we arrived we were given room 1104B and upon entering the room we heard a fairly loud helicopter-like noise and the floor was vibrating slightly. After we complained an engineer came to our room and told us that there was a water pump near our room and it was pumping water to the next building. He said this would stop within an hour, but two hours later we had to complain again, after which we were promised that it would be turned off in an hour. However after falling asleep, I woke up at 2am and the noise was still going (my wife was able to sleep through it). We learned it actually was not a "temporary" noise but a permanent one, and the machines were right below our room. The lying by the hotel staff was annoying and we were not offered any apology but we did get a room change for the next day (to 3603, 6th floor near the beach side).

Other than this problem we very much like the hotel! What is said in other reviews is true - good but expensive food (although not extremely expensive as restaurants in Cabos go - a good breakfast buffet around $18 with taxes), nice newly built hotel, good pools (but the weather is usually too cold this time of year to use them), a great beach, and friendly people. The hotel, like most in Los Cabos, is full of Americans. Some people like that and some don't .... for us it did make watching the Super Bowl a lot of fun.

So, the lesson of this is that this is a very nice hotel and we would go back, but be careful about your rooms especially if you are booking through Expedia or a similar website. It seems that there is more than one water pump and so the safest bet is to avoid the 1st floor (any room with a 1 as the SECOND digit) and certainly 1104A or 1104B (I think another reviewer also gave some advice on this.) You may also hear other drainage-related noises (water goes loudly down the shower drain), so light sleepers should bring their earplugs just in case.

Whale watching: we did a whale watching tour ($55 per person and arranged by the hotel travel agency). It looked quite peaceful in the brochure and we boarded the boat at the Marina with the company "los Cangrejitos." While we did have the pleasure of seeing some whales, it was not such a pleasant experience since the motorboat was small and was frequently splashed with water as it buzzed through the cold wind and cold Pacific ocean waves. We arrived back at the marina quite wet, cold and happy it was over with. So if you want to see whales (between now and mid-March), check on what type of boat you'll have and if it will be an open one, dress warm and waterproof (including for any eyewear since you can't see many whales through wet glasses!). The company also did not have life jackets which didn't make us feel so great as the boat was rocking back and forth.

Taxis: As others have said, it is good to walk outside the airport to take a shuttle taxi which charges $15/person. There is not much signage but if you go out and to the right, you will see the white vans. It is a shared ride so they make a few stops. Going out of your hotel, you will probably have to pay $65 (for your group) so it makes sense to try to connect with others going to the airport. Taxis from the hotel to the marina are only US$6 (70 pesos).

Timeshares: We said No to the concierge after she gave the initial pitch on the benefits of doing a "tour" and we were never bothered after that.

Last tip: The exchange rate is actually around 11/1 but it is treated as 10/1 so you will save by getting pesos from an ATM. Not a big deal but for example on the departing taxi you can pay 650 pesos (around $60) instead of US$65.

I went here alone for a few days right after the new year. I had previously stayed at one of their sister hotels, the Villa del Palmar, in Puerto Vallarta. This facility was much nicer than the Puerto Vallarta hotel. Brand new, and sparkling clean. Beautiful pool, and right on the beach. A 15-20 minute walk downtown. The staff was very nice and the spa was great! When you book spa treatments, they ask that you arrive at least 30 minutes before the service, so you can check in, and they can show you the facilities. Then you also have some time to relax in a hot tub or steam room. The "pre-spa" facilities were so nice that I was sorry I hadn't arrived at least 1 hour before the appointment! Great spa packages, and a lovely spa staff as well. As I was travelling alone, I think the timeshare folks left me alone because I explained that I couldn't buy without hubby being there. As others have mentioned on this site, don't believe the timeshare salespeople when they tell you the presentation is only 90 minutes -- they really take up your time for about 3-4 hours. Another thing to know: the on site grocery store (pricey but convenient) will give you a discount (I think 10%) if you show them your Costco card! Before I went there, I wondered if Cabo would be a good place for a family vacation, and from what I saw, it has all the amenities (kyaks, swim w/ dolphins, boat rides, snorkeling) that a family would want. I'll definitely be back!

Absolutely Amazing!