First, my family and I travel frequently. We've been all over the world and have stayed in a wide variety of accomodations, from the most posh to average hotels. The Sheraton Hacienda del Mar is at the bottom of our list.
My family and I spent 8 days at the Sheraton Hacienda Del Mar and would NOT recommend this hotel. First, upon arrival, you are given a sales pitch for the timeshares. Having absolutely no interest and a full day of travel I found myself in the wrong state of mind for vacation - not what a hotel should do. Shame on you Sheraton. Next problem was the renovation of a bar between the 2 main pools. From 9am to 6pm there were jackhammers, drills, hammering etc.. I live in NYC, don't really need this on vacation. When I made the reservation nobody said there would be renovations and there was no notice on the website either - shame on again Sheraton. Finally, needed hotel maintenance staff in our rooms 3 times during our stay to repair toilets and tubs. My advice to this hotel is to shut it down for a few weeks to do necessary repairs.
On the plus side, the hotel staff was very nice and the location and setting quite beautiful.
We ate at all the restaurants and found them avaergae and overpriced - my recommendation is to go to San Jose Del Cabo for dinner - The food is superior.
We would definately come back to Cabo, we just would NEVER stay at this hotel again.


(10 votes)





