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Sheraton Hacienda del Mar Resort & Spa: Traveler Reviews


Sheraton Hacienda del Mar Resort & Spa
Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
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80% Recommend
4.0 of 5 stars 262 reviews
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Sheraton Hacienda del Mar Resort & Spa

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5 of 5 stars
A TripAdvisor Member
New Jersey
Jul 19, 2005
12/12 found this review helpful

Stayed at the Sheraton July 2-9 with husband and two teenage daughters. Read Tripadvisor reviews of Cabo and this hotel extensively before we left and I'm very grateful for the good and honest advice that was given. I was apprehensive about the food/water in Mexico-have never been-and I was wrong to worry. Yes, be cautious, but all the restuarants we ate in at the hotel or in town were just fine. We did not drink the tap water in our room, although it was probably fine. We each ate two Pepto-Bismol tablets every morning and we ate and drank with no problems. First, beware of timeshare stalkers-they are everywhere and very annoying. We already own a timeshare and exchanged for Cabo. We were still bothered at the car rental, the airport and even the Sheraton after checking in-that was the most annoying! Payless car rental was a good choice and make sure you pay the extra for zero liability and go enjoy your vacation with peace of mind. The driving down there in my advice is crazy, so if you are in an accident the insurance will be a godsend. Since we had a full kitchen we shopped at Costco for the staples and were very happy we did. Breakfast at Tomatoes for 4 people came to $104.00! We always splurge and eat every meal out when on vacation-but as I had read in the reviews-the food is very expensive here. We did eat at DeCortez in the hotel one night and it was fantastic. Pricey-but very good, and just so you know-not for small kids. Other great food stops were The Office, and on the marina, Ole Ole and the Baja Cantina. Ole Ole I thought had better food, but all were fun and reasonably priced. Downtown Cabo was not what I had expected, not too much shopping, all the same things over and over. If you like to drink-downtown Cabo is the place to be. As far as the Sheraton goes-it was probably the prettiest property I've ever seen, and I've been around. Service was wonderful, the villa had great beds and the dollar was accepted everywhere we went. If you want dollars back, just say so, or you'll get pesos. We tipped extensively because the service deserved it, and we had no problems with any hotel employee. The beach is not for swimming, but just as nice to walk or relax on. You will have to deal with the local vendors when on any beach in Cabo. No gracias once or twice usually did the trick. There are good buys, hair braiding, jewelry, so check out what the people have to offer before saying no. The pools were practically all our own in the afternoon, rent some floats and take advantage. Check out the swim up bar pool behind the hotel-very empty and very relaxing. I noticed, at least when we were there, very few children. Never heard alot of screaming and kids running all over and I have to say, I loved it. My kids are older and I liked the adult atmosphere there. We had other family members staying at the Villa Del Palmar down the road and that place was hopping night and day-kids and young adults alike. The Sheraton seemed like an oasis after coming back from the Palmar. All in all, the Sheraton was great-pricey-but knew that going in. I almost cancelled this trip because of some bad reviews and I am so glad I didn't. Go and expierence it-it's worth it.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2005
  • Member since July 19, 2005
  • I recommend this hotel for An amazing honeymoon, Older travelers, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
I would stay here again

Sheraton Hacienda del Mar Resort & Spa

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5 of 5 stars
A TripAdvisor Member
New York
Jul 19, 2005
4/7 found this review helpful

This hotel is clean and the landscaping is terrific. This is no Esparanza and I recommend Esparanza. We ate lunch at Esparanza and it is the NICEST hotel in Cabos. Jon Fair (the developer) is a genius and he is developing a new property in la paz (------). That being said, the Sheraton is ~$200 per night vs. Esparanza that is ~$750 a night. If you can only afford ~$200, then the Sheraton is perfect. Try and get a room in the main building that is front and center with the beach and pools. If not, then the new area with the new pool has a swim up bar, but the beach views are weak in that area. The food will not make you sick and the food is good (but $$$$$$$$). Enjoy. PS: National Rental Car on site is a PLUS. Cabs to the town are 10 minutes but $$$.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2005
  • Member since July 19, 2005
  • I recommend this hotel for An amazing honeymoon, Families with young children, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Truly a 5 Star Resort!

Sheraton Hacienda del Mar Resort & Spa

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5 of 5 stars
A TripAdvisor Member
St Louis
Jul 11, 2005
15/16 found this review helpful

We just stayed at the Sheraton Hacienda Del Mar Resort & Spa from July 4th-10th and it was incredible! From the time you arrive at check in to the time you leave you are treated like royalty by the staff. The grounds are breathtakingly beautiful. The pools are fantastic! The pool consigers are the most wonderful people you could meet! Roberto & Paris are there to take care of anything you need...they stop by to clean you sunglasses then when they know the sun is at its hottest part of the day the come by with 'frozen towels' for you to cool down with! Everything they do for you is an Hotel Amenity...that's right they cannot even accept tips! Although you will want to! And yes the drinks and food may be a bit pricy but if you are also getting 5 star quality food and drinks. They do have drink specials every day and several happy hours each day. I could not have loved this resort more. We talked with several different people while in town at night, none were raving about their resort as much as we were. I cannot wait to go back to Cabo and will not even consider looking at another resort to stay at. You must go to Mi Casa for dinner at least one night, a Mexican treat for sure! And on the marina Alexanders is the place for dinner, awesome people and incredible food!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2005
  • Member since July 11, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Definitely A Five Star Hotel!

Sheraton Hacienda del Mar Resort & Spa

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5 of 5 stars
thelola 1 contribution
virginia
Jul 6, 2005
10/10 found this review helpful

We celebrated our 23rd wedding anniversary at the Sheraton Hacienda.........WHAT A HOTEL! The grounds were beautiful and the hotel staff was very professional in dealing with hotel guest. Upon arrival, during our stay and departure we were treated like ROYALTY..........and I'm not exaggerating folks. Service at all levels, room, front desk, pool side and restaurants was top of the line....very professional and consistent. I must agree that the food prices were on the high side of the price scale, but the food was worth every penny (our should I say, every dollar!). For those who found the food prices outrageously high, I say, what were you expecting at a five star resort.........MacDonald drive through window prices? Come on, get real! I disagree with those who have said the food was bad or terrible.......we dined in all the hotel restaurants and the food was great every time. The only minor complain I have with the restaurant experience at the hotel, was that they seem to take a bit longer to bring you the bill.......but heck, we were in no hurry........we were on vacation!
The one-way taxi cab (actually a van) was a bit pricy ($20, yes US dollars) but the vans were clean, air-conditioned and the drivers were very friendly (maybe being bi-lingual helped us socialize better with the natives).
We did a few tours and visited downtown Cabos San Lucas every night. Great shops, restaurants and night life - check out Edith's and Mambo Cafe!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2005
  • Member since July 16, 2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Just married at the Sheraton - What an incredible resort

Sheraton Hacienda del Mar Resort & Spa

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5 of 5 stars
A TripAdvisor Member
Dallas, Texas
Jul 4, 2005
15/17 found this review helpful

Ok - I am trying to write something different than all the other favorable posts for the Sheraton, but let me tell you....YOU WILL HAVE AN INCREDIBLE TIME AT THIS RESORT!!!!! The grounds are gorgeous, tranquil, clean, the staff is incredibly helpful and trustworthy (perhaps the biggest plus), and the food is great. Ok, yes, the food can be pricey but you WILL spend less than any all-inclusive where the food is below average...we stayed at the Riu Palace for 3 days and quickly came back to the Sheraton for the remainder of our honeymoon.

If you walk 1 minute to the little market, you can buy beers for $2 and snack items for cheap. Trust me, you will love this resort.

And also, one big note, the Internet Pictures do not do this resort justice...it is incredibly beautiful.

Another also, we were married at the Sheraton on a Monday and totally loved it. We saw that there were several weddings on a Saturday there (July 4th weekend). Just trust us, pick a day besides Saturday to get married so your wedding won't compete with two others. Remember every day is a "Saturday" in Cabo. Your guests will love the resort. Ours are still talking about it.

Feel free to email me with any questions....

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2005
  • Member since July 04, 2005
  • I recommend this hotel for An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d562115?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sheraton Hacienda del Mar Resort & Spa Also Known As

Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico