The grounds and landscaping were very pretty and well maintained. The rooms were comfortable and clean. The view of the sea was lovely and it was very nice to walk on the beach. The restaurants were abyssmal and expensive. Breakfast was fairly reasonable at $12.95, but the food was so bland and the service was lackidaisical at best. In fact, the overall service was conducted in a curiously flat and disinterested manner. The food seemed to have been processed through a "deflavoizer" at Girasole and Tomatos. I began to wonder if the employees were treated well, as almost without exception the employees reacted to any request in a flat disintersted manner and there was never a sense of urgency. Even at the poolside bars, the waiters just ignored you.Was it because the tips were added into every tab at 15%? Do the employees get the tip? Do customers tip less because of the automatic gratuity? I won't return.

Stayed June 5th-8th at Sheraton Hacienda Del Mar, Dreams from June 8th-12th and Westin Resort & Spa, San Jose Del Cabo June 12-14th. First, need to tell you the definition of Cabo San Lucas is home of Time Share sales. You can't get away from it. Each hotel has time share sales and will try and get to you one way or another. In fact, we rented from Alamo and it started at their counter. After finding out that in Mexico if you decline the insurance you are obligated to pay $5 additional per day, we decided the $150 from the Time Share guy would help pay for the rental. Hence, we ended up going to a presentation at Pueblo Bonita (where they made their 90 minute presentation and let you go in peace). But, back to the point...Time Share presentations are everywhere and you can't escape them. Just a word of advice hold out for at least $250 becasue you can get it. WE ended up doing another presentation at Mayan Palace and received $250 but, unlike Pueblo Bonita it was a horrific experience - worse then buying a car - they wouldn't let us leave after 90 minutes until the Manager cam over and made his case and then when he was done turned us over to Mr. Slick who tried again to sell us a 5 year deal - bottom line they want payback for their $250 (si in fairness we listened as annoyed as we were). Also, don't let anyone fool you about Cabo being a beach destination. Yes there are beached but, don't expect to swim in them at most of the hotels (including the 3 in this review). It is impossible to swim as you would be taking your life in your hands. Yes, you can drive to a couple of palces and go swimming but, who wants to leave their beach front hotel to do that. All the hotels mentioned overcompensate by building lavish beautiful swimming pools. The Sheraton by far had the best pools that had to cost a small fortune. I can tell you absolutely their were no faults with the SHeraton (expect to pay lots for all your meals). Dreams has the potential to be 5 stars but, they need to get their act together. Inconsitency would be the theme a t Dreams. At times service was great, others lousy. Food was decent but, not gourmet. The Westin was architectually the most incredible hotel to be seen in Cabo. Words can't describe it. Even if you are not staying there take the time to look at it and the layout of the timeshares (again food prices were expensive). Food in Cabo downtown was good at every restaurant we ate at, none jumped out as being a must with the exception of The Office (must go on Thrsday or Sunday for maximum thrill). No bargains to be had - Costco is same price as U.S. with the exception of Liquor. Best place to buy all your food (grocery items) at CCC (ask anyone where it is) or even better, 1/8 mile past CCC is real great supermarket with incredibly cheap prices (forgot the name - starts with an S). Driving in Cabo was easy and enjoyable - felt safe the entire time. Did a 4 hour ATV Tour (read the fine print you actually go on ATV for 2 hours - rest is transportation time) but had an incredible time (women better wear a sports bra or support as you are going to feel it).All in all had a great time but not sure we would go back because we rather stay at hotels beachront where you can actually go in the water and since there are no shortage of such places maybe Cabo isn't really for us.

My husband and I just returned from our June 2 - 7th trip at the Sheraton Hacienda Del Mar. We absolutely loved it. The service people are beyond reproach. The bartenders, waiters, front desk people etc.. all excellent. One night we were very late leaving for dinner in town. The front desk lady called Mi Casa for us because we were running so late. She said not to worry that they would remain open for us. It was our second dinner there as it was some of the most tasty food any of us have ever had. We ate at all but one of the resort restaurants. Tomatoes was excellent for breakfast, the buffet but would skip it for other meals. De Cortez was a real treat. Not only are you sitting as close to the beachfront as you could be without swimming but the food was amazingly desirable. The wait staff very friendly and accomodating. My husband had the steak with three sauces I had the scallops etc.. wonderful experience in every way. We arrived at De Cortez at 5:30 and ate through sunset. So beautiful. This was our 10th anniversary dinner. The hotel grounds are pleasing to the eye, nose and ear. The landscaping is breathtaking and with the bevy of flower types different smells illuminated from every direction. It was calm, peaceful and memorable. My husband and I are in our 30's we went with a few friends and while we relaxed or shopped downtown during the day we really lit up at night. Our favorite club by far was El Squid Roe. You must go with an open mind because it sure got interesting. Whether you go to join in with the outrageous fun or just people watch (as there is much to see) you will have a blast either way. Went to the Gigglin Marlin had been told how great it was but wasn't majorly impressed. Cabo Wabo was alot of fun my husband, a drummer, even went up on stage and played a song. However, by far El Squid Roe, the best. Our favorite place to have a before going to town drink and quiet night drink was the Tequila Bar. The view is so beautiful and bartenders really fun. Lots of other couples and singles in and out so the conversation was good too. All and all this resort was a trip we had planned and needed for a very long time. It could not have been better. I will say, that Cabo and all the resorts it seems are quite expensive we went $1000.00 over our budget for 6 days. That does include shopping, eating and drinking. We orig. wanted to stay within a $1600 - $1800 dollar budget for spending money. I believe we spent about $400.00 shopping. We brought home terrific pottery, jewlery etc... I would definitely recommend this resort. Feel free to ask any questions. By the way we didn't have time for the booze cruise but wish we had heard it was outrageous. Next time.

We expected the time-share hard sell in the airport and on the street, but not at the Sheraton, a hotel that cost more than $200 a night, even with a discount travel club rate during the off season. As soon as we checked in (both times, as we had a split stay), a hotel employee was waiting to tell us about the "welcome package." She started with helpful information about the hotel and the area, then we figured out she wanted us to spend about 90 minutes of our limited vacation time listening to a scheduled time share pitch the next morning (though she disguised it as a complimentary breakfast and hotel tour). When we said we were not interested, she followed us out of the lobby and asked us to reconsider. Then we got a message in our room that night asking us to reconsider. Then a call at 8:30 a.m. the next day (waking us up) asking us to reconsider. So much for relaxation.
The grounds, pools and the buidlings were beautiful, but the rooms were just O.K. (except for the beds, which were incredibly comfortable). We actually found a former guest's underwear and lingerie in the armoire, and the mini bar was locked for some reason in our second room.
The food and drinks in the Mexican restaurant (one of three main restaurants on the grounds) were truly horrible and the service was awful. The service at the bars and poolside was marginal. The food and service at the restaurant Tomatoes was better, but nothing special.
The front desk employees seemed disorganized, though the bellhops and concierge were good. We were not able to get into our room on time (check-in was at 3; we couldn't get in til almost 4), making us late for evening plans in town.
The beach was lovely to sit on, but you should not swim in the waters, no matter what they tell you. According to some hotel employees we chatted with on the beach, three guests had to be rescued in the past month when they were swept out to sea and onto the rocks and coral. They reccommended guests not swim, even when the yellow flag was out. Despite this, I overheard another employee giving the time share tour telling a family with children it was "normally fine to swim" as at least five-foot swells crashed just yards away.
There are better hotels in the area for the price range, and ones with a lot less hassle. Others in our party stayed in three other hotels (the Fiesta Americana, the Westin, and the Hilton) and had no complaints and no time-share sell.