Just returned from a week (11/21-26) in Cabo at the Sheraton. It's a very nice property and we really enjoyed ourselves. It was our 1st time in Cabo. That was the good, now for the not so good. I guess they were full, so they wouldn't check anyone in until 3pm, which was ok, but we got what had to be the smelliest hotel room I've ever been in. Room 1904 in the main building. It smelled like a sewer had backed up into the room. Once you were in the room you got used to the smell, but if you left and came back OMG!!! Everytime we complained the front desk would kinda chuckle, as if they knew about the problem. The 1st time they sent the maid up with spray, my husband and I couldn't take it anymore by Tuesday a.m. so he went down and demanded to see the mgr, which they were reluctanct to do, but the person on duty at the front desk at that time did finally offer us a new room, which was absolutely fabulous. My husband was so p.o.'d he made them give us a credit on our bill.

Our family (including two teens of 16 and 19) spent five days at the Sheraton for Thanksgiving, and the hotel is indeed lovely...grounds are well kept and the staff is helpful...we usually stay at Westins and were surprised that there was no 'cigar bar' open in the evening; in fact, we had to go to Tomates restaurant to get a cigar cutter....the concierge recommended the Picante fleet for marlin fishing, and I concur...two of us had a 35' boat for the day for $1260, including beer, lunch and everything else you might want, and had a tremendous time...the chef at De Cortez cooked our catch of dorado over a mesquite fire and it was the best meal we had our entire trip...the restaurants at the hotel are actually very good...we'd also recommend Margaritavilla down at the marina...travelers with teens might consider that Cabo is nice but my family decided it prefers Puerto Vallarta...I think Cabo is a better destination if you're thirty-plus...the clubs have an absolute fetish for 80's music, and aren't as youth friendly as PV or Cancun...all in all, a nice, quiet, relaxing vacation at a beautiful hotel but we're going back to the Westin in PV in March...

My wife and I just returned a week ago from 5-days and 4-nights at the Sheraton Hacienda del Mar. All I can say is, WOW! The hotel itself is simply an architectural delight. From the slate driveways and walkways to the multi-colored stucco to the hand-painted Mexican tile work in the bathrooms and even the courtyards -- the list goes on and on. The pool is the largest I've seen anywhere! The restaurants were excellent, room service was extremely quick, and the food was perfect. Poolside service for drinks and lunch was also excellent. Since my wife and I were celebrating our Anniversary, I had asked for a bottle of champagne to be in the room upon our arrival. Not only was the champagne there, but the staff took it upon themselves to put beautiful rose petals in the shape of a heart on our bedspread! Angelina, the Chief Concierge, was a delight to work with. She was very prompt in replying to my pre-arrival requests via e-mail. She arranged the champagne, lined us up with a rental car, and arranged my Scuba diving. Everything went off without a hitch. The grounds are impeccable and everything was very well maintained and cleaned. This is one of the nicest hotels we've ever stayed in and I wouldn't hesitate to return here or to recommend the Sheraton to anyone visiting the Los Cabos area!

The Sheraton is absolutely amazing. The staff is very polite and have an incredible sense of urgency. Here are a couple of little secrets. First, the huts down on the beach are the perfect hang out for those that are wanting a real beach trip. We would go out at 8am and stay there until sunset. We read books, took walks, and played in the waves. Having been on several beach trips this ranked on top. If you enjoy tropical drinks all of the bars have special 2 for 1 drinks all day. Each one has a couple of different ones, so when your happy arrives make sure you ask about the 2 for 1. The food is a bit spendy, but good. The buffet in the morning is amazing! It is about $25, but if it is your big meal for the day it is FABULOUS!! The Cortez restraunt has great food and is RIGHT on the beach. Great for a romantic dinner. One of the best things we did was having a massage on the beach. You see it in movies, but never really think you could have it in real life...but you can!! We got our massages at sunset, and it was absolutely amazing! I would highly suggest it. So how good is it? We only left the hotel once. We love to explore new places, but the furthest we explored were the rocks just past our hut at the end of the beach!! If you are wanting AMAZING SERVICE, and completely relax this it the place to go!!