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Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos
4.0 of 5 Resort   |   Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico   |  
Hotel website
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Hotel amenities
Special Rate
3rd Night Free From $226
Ranked #18 of 66 hotels in Cabo San Lucas
Chicago, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
“Solid Hotel”
4 of 5 stars Reviewed April 4, 2013

The property is Huge. It's lots of small villa style builings with many pools and places to eat. The food was good, great at some places. Other reviews knock the hotel for a few things: 1. expensive food. Duh- this is a resort. It's not anything that you shouldn't expect. 2. Unfriendly staff- Most of the staff were very friendly. A few that weren't, but this is really the norm in Mexico. The staff were fine. 3. You can't swim in the ocean. That's sort of true. At certain times it looked pretty dangerous, but at other times there were kids in the water, no problem. It's all about your comfort level. We did not do the all-inclusive rate, because we wanted to go eat in town and that worked out for us. I'd reccommend this hotel for most travelers.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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967 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
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English first
Moose Jaw, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 3, 2013 via mobile

Good hotel. Go all inclusive or it is VERY expensive and not close to Cabo San Lucas. Definitely a very family friendly resort. We were a couple looking to relax with a "little" fun. It's a little overcrowded and there really isn't any adult fun. Like I said, nice spot, but we'll stay somewhere else next time.

Stayed April 2013, traveled as a couple
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1 review
3 of 5 stars Reviewed March 30, 2013 via mobile

Stayed first night at playa grande - then moved to Sheraton. Room was clean, grounds were nice but that is where it ends. Deluxe ocean view??? More like deluxe palm tree views and if you squint way out in the distance you can see the ocean. Please beware the hotels.com 200 food/beverage voucher- if you book one night, great deal, book a week, you still only get the one voucher.....so......you end up spending 120usd more per night but only get 1 200usd voucher. If you want to use, book each night seperately. Playa Grande would get my vote hands down- no comparison. The whole situation stunk. Maybe on another experience or better view, would be better rating but I am trying to be fair. If it was just my emotional response, i would have given 1 star, but then again, isn't that why you spend your hard earned money, for an emotionally relaxing holiday - We did not experience that!

  • Stayed March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Houston, Texas
Top Contributor
93 reviews 93 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 26, 2013

The Hacienda del Mar is a wide spread resort that shares its property with a time share facility. There is intermingling of the guests, which can be positive or not depending upon your prospective. We have stayed at this Sheraton 4 times, the first three early in December and then more recently in March. The difference is significant as there are more guests that seem to strain the capacity of venue. March is spring break time and maybe that is expected, but having to wake early on a vacation to get a pool chair is less than satisfying. Early December is much less crowded throughout the compound and thereby a better time to visit if possible.
That being said, the grounds are beautiful and well maintained. The service has always been very good to the point where we have become friendly with a few of the waiters. The food is better than many places in Mexico, but not to the standard of the Four Seasons. (Of course, the price is less than half of the Four Seasons.) The beach is beautiful but waves can be intense to the point where the beach was closed two mornings this past week. Thus, swimming in the ocean was out of the question.
We have stayed in the main building as we like to close to the restaurants and other activities. I would suggest staying on the top floor as you can hear those above you if they have a "heavy foot". The rooms are large as are the balconies.
Of the restaurants, Tomatoes is best for breakfast albeit more expensive than Girasoles, which is in the timeshare portion of the property. We generally ate lunch at the pool and for dinner liked Pitahayas the best, finding their seafood excellent and far better than the beef at Cortez.
Going to town is a $20 taxi ride, whereas a trip to San Jose is $30, and the airport $50.

A highlight of each of our trips was watching the whales migrate and a pair of binoculars is helpful to have.

Room Tip: Top floor to avoid noise and main building to be near the action.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeville, MN
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 24, 2013

We stayed at the Hacienda del Mar from March 1-6 in a 1 BR Master Suite. We traded in thru SFX about a year in advance. We enjoyed our stay here immensely. If nightlife is you thing, this would not be for you. Generally a older crowd at the Vacation Club and younger at the hotel where conference guests stay.
Check-in was a breeze, no waiting at the front desk; the room wasn’t ready until 4:00pm which was ok since we arrived at 9:30am in our bathing suits from PB Sunset. Lobby area is small but very nice for the Vacation Club which is separate from the Hotel portion next door which is much fancier. They have concrete benches with cushions shaded by palm trees outside the lobby to sit on while waiting for taxis or shuttles.
We stayed in room 835 of Bldg 8 which I understand is for guest (RCI/SFX). They also have Bldg 9 & 10 which is reserved for trade-in guests also. Our room was very well appointed, 2 levels, Kitchen, Living Room Bath, Balcony on 1st floor, & Bedroom, Bath& balcony on 2nd floor. Nice view of the Sea with many palms framing the balcony. Full maid service daily. Close to pool & beach area with no real incline or roads to cross. The grounds here a beautiful, lush, unique & well maintained each day. The buildings have that Spanish architecture of a small Mexican village and very quiet. A variety of units as well as a new location they just started near Chileno Bay. They also have a golf course right next door.
We ate at Pitahayas & De Cortez Restaurant as well as the pool bars during our stay. Both were very good, Pitahayas was more expensive & a more limited menu but very good. De Cortez was a little more casual & fairly reasonable for this style of resort. We ate at the pool bars almost every day…fish tacos, taco salad etc. Off the grounds go to De Mona Lisa Restaurant towards San Lucas, beautiful view high on the rock cliffs overlooking local surfers & the El Arco formation in San Lucas.
Beach is very long (1/2 mile) and fairly deep to move chairs around easily. They have plenty of chairs at the beach & the beach staff will put an umbrella up for a small tip where ever you want it. They have bar service on the beach but 1 person was a little stretched to cover the entire beach area on a timely basis, just plan your drinks in advance. Swimming is for good to advanced because waves are large at times, coral/rock in the water, & some undertow. Water temp in March was 73 degrees; air 83 degrees with 10-20 mph breeze. We saw many whales ( Grays & Humpback) each day just off shore.
They have 3 pool areas along the Sea comprised of 6 small pools with some infinity style overlooking the Sea. Pool service was average depending who was working your pool that day, they rotate I think. Many happy hours (2 for 1) at the pools, it was 2-4pm near Pitahayas, and noon – 2pm at the other. Water temp of pool was very warm (heated) & water was clean & clear. The pool lounge chairs (have cushions) go quick overlooking the beach, need to get there early in the morning. They had many activities like Bingo, Water Volleyball, Beach Volleyball, Cooking Lessons, Speaking Spanish & etc.
Location of the resort is pretty secluded between Cabo San Lucas & San Jose. The taxis is pretty expensive ($22/ea way) to take on a daily basis, best bet is the shuttle (15 mins) which runs hourly to San Lucas for $10/pp & drops you at the Marina Mall. We did rent a car for a day from Hacienda del Mar at $55/day for a small Chevy w/air. We drove to San Jose which is this little old town just north about 20 mins. with a cute historic district of shops.(very artsy).

The timeshare presentation was fairly painless, a Canadian did the presentation for 2 ½ hrs= 90 Mex minutes for $200 resort credit. We did not buy, although it is a very nice resort, but very spendy.
Amenities are a coin operated laundry, Mini Mart, Budget Rental Car, Gift Shops, Shuttle to San Lucas, Sushi Bar, Open Air restaurants, Theme Night Buffet & Golf.

Room Tip: Bldg 8-835 for Trade-in is very good location. If you can get one from an owner Bldg 2-4 are excell...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2013

My husband and I booked the sheraton hacienda del mar for a few days during the March 2013 Iron Man race as my husband was competing and it was a race sponsor hotel. We expected to move to a 5 star resort after the race was over to finish out our week in cabo - but were so happy with the sheraton, we decided to stay. The property is beautiful. Where most hotels in cabo jut up from the desert, the sheraton grounds are lush and very well kept. Our room was spacious and very clean and comfortable. The food was good - and the service excellent. We've stayed in many luxury resorts around the world,and agree that the Sheraton Hacienda Del Mar, is the best value for the money out there. If you want to pay $750-$1200/night for that 5th star, go ahead. But, I expect that you'll be glad you didn't if you wind up at the sheraton. Our only complaint is the pressure the on-sight condo/timeshare reps put on guests to tour the property and hear their pitch. Give them a firm no, and go enjoy your vacation. While you're there, book the whale watching tour with cabo expeditions. It's the best thing we did (Jan-Mar are apparently the best months for this).

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Georgia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 22, 2013

We had never been to Cabo and had many recommendations about where to stay. This location was actually chosen for us by my husband's employer for an awards trip, and we didn't know anyone who had stayed there.

We couldn't have been more pleased! The grounds were so lovely, and our room had a perfect view of the ocean. Even more, every staff member was incredibly pleasant, helpful and attentive in every way.

I'm not a bit ocean swimmer, but those who want to take a dip should be aware that their beach was "red flagged" the whole time because of harsh undertow. Some brave souls went in anyway, but cautiously. I enjoyed the nice rock outcrops down the beach, which were fun to explore. And having a private beach to lay on, and employees to set up chairs/umbrellas and bring drinks all day was hard to beat!

The infinity pool is also great, and another pool has a swim-up bar. We ate at the main restaurant one night, but thought the prices were too expensive for the food quality. Most of our other dining experiences were offsite.

Room Tip: A beachfront room really is wonderful, and the cabanas at the far end of the resort have the quietes...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos

Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Cabo San Lucas
#10 Top resorts Hotel in Cabo San Lucas
#12 Spa Hotel in Cabo San Lucas
#14 Luxury Hotel in Cabo San Lucas
#15 Romantic Hotel in Cabo San Lucas
#16 Family Hotel in Cabo San Lucas
#16 On the Beach Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos 4*
Official Description (provided by the hotel):
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Hacienda del Mar Resort & Spa, Los Cabos captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 
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Also Known As:
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Hacienda Del Mar Golf & Spa Resort Los Cabos Cabo San Lucas

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