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All 68 Cabo San Lucas hotels

Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos: Traveler Reviews

4.0 of 5
Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
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Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos
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Ranked #17 of 68 hotels in Cabo San Lucas
Most recent review
4 of 5 stars Reviewed March 22, 2013
erinleigh0925 Decatur, Georgia
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726 reviews from our community

Traveler rating
    384
    210
    60
    48
    24
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Families
159
 
Couples
243
 
Solo
12
 
Business
39
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Decatur, Georgia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Beautiful view, even better service”
4 of 5 stars Reviewed March 22, 2013

We had never been to Cabo and had many recommendations about where to stay. This location was actually chosen for us by my husband's employer for an awards trip, and we didn't know anyone who had stayed there.

We couldn't have been more pleased! The grounds were so lovely, and our room had a perfect view of the ocean. Even more, every staff member was incredibly pleasant, helpful and attentive in every way.

I'm not a bit ocean swimmer, but those who want to take a dip should be aware that their beach was "red flagged" the whole time because of harsh undertow. Some brave souls went in anyway, but cautiously. I enjoyed the nice rock outcrops down the beach, which were fun to explore. And having a private beach to lay on, and employees to set up chairs/umbrellas and bring drinks all day was hard to beat!

The infinity pool is also great, and another pool has a swim-up bar. We ate at the main restaurant one night, but thought the prices were too expensive for the food quality. Most of our other dining experiences were offsite.

Room Tip: A beachfront room really is wonderful, and the cabanas at the far end of the resort have the quietes...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key West
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Sheraton Hotel - Excellent”
5 of 5 stars Reviewed March 22, 2013

Staying a long weekend at the Sheraton has been nothing but a delight. Staff are excellent and supremely friendly. Though I don't play golf I hear the two 18 hole courses are excellent (desert and beachside) and the five pools along the beach flanked by 4 bars are a bit more my speed.
Very safe, a bit outside of Cabo (which during Spring Break is a plus!) and altogether a pleasant and relaxing experience.

Room Tip: go with an Ocean View!
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
champaign
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Beautiful property!”
4 of 5 stars Reviewed March 22, 2013

Our family just returned from a week in Cabo. Sheraton was so charming with the beautiful hand painted mexican tile everywhere on the property. The concierge was so helpful to our family each day... Our room was very clean and comfortable..no problems with noise or housekeeping issues. The beach and pool areas very relaxing. Hotel provides beach chairs and umbrellas for their guests(no extra charge). I would recommend a car as the cab fare to Cabo san Lucas is around $22 each way. There are plenty of restaurants available on the property if you dont want to leave but the prices are a bit steep. No refridgerator/microwave in the room...only coffee maker.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boise, Idaho
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“no free wifi”
4 of 5 stars Reviewed March 21, 2013

Really? Marriott Rewards, Hilton Rewards and even airplanes now offer this courtesy to their customers. We rented two rooms for 10 night...and no free wifi?! Three other families were talking about it at the pool and commenting also what a rip off! The manager wouldn't budge. We stayed at the Starwood St. Regis in Deer Valley - they comped the wifi! Not that we are on vacation to use wifi - but everything we did we needed our email confirmation etc. They give you 30 minutes in the lobby free each day but who wants to haul their laptop to the lobby and back again to their room. So silly especially when travel is a luxury in this economy. Have to tip my hat to other reward programs rather than Starwood.

The place is nice - not the cheapest - not the finest but very good. We've stayed at the Hilton too and found it a bit more staff friendly. Didn't have many other major problems...a bit crowded and in a noiser spot but overall a good hotel.

If I could give it 3 1/2 I would due to the overages for fees!

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
“NEVER AGAIN”
3 of 5 stars Reviewed March 20, 2013

My wife and I stayed at the Sheraton Hacienda Del Mar early March 2013 for a week. We wanted an all inclusive. We were unaware that this hotel has both all inclusive as well a la carte.
At this place you have 3 restaurants and you're instructed you can go to any of the 3 you'd likd.
Tomatoe's is the everday place for breakfast lunch and dinner. Here it's usually buffet sty;e. If you try to order off the menu , they steer you back to the buffet because your an all-inclusive. The other 2 are more dinner restaurants and finer dining. Problem is when you go to those 2 you're again treated like a 2nd class guest. As soon as they see your wrist band they advise you that "oh this is the menu you can order from" and "oh you'll have to pay extra for this wine." Coincidentally we tried 3 yimes to get into the one restaurant and even thought they weren't busy we couldn't even get a reservation.
That wrist band labelled us.
It most certainly wasn't cheap to stay there but it is one I'll never go back to!!

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Chuck W about Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos
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Additional Information about Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos

Also Known As:
Sheraton Hacienda Del Mar Hotel
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Hacienda Del Mar Golf & Spa Resort Los Cabos Cabo San Lucas
Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotels in Cabo San Lucas
#10 Family Hotels in Cabo San Lucas
#11 Luxury Hotels in Cabo San Lucas
#13 On the Beach Hotels in Cabo San Lucas
#17 Romantic Hotels in Cabo San Lucas
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Hacienda del Mar Resort & Spa, Los Cabos captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 
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