We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Hacienda del Mar Resort & Spa: Traveler Reviews

4.0 of 5
Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Hotel website
Hotel amenities
Sheraton Hacienda del Mar Resort & Spa
Ranked #17 of 68 hotels in Cabo San Lucas
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

718 reviews from our community

Traveler rating
    377
    209
    60
    48
    24
See reviews for
Families
156
 
Couples
238
 
Solo
12
 
Business
39
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hamilton, Bermuda
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Beyond Expectations...”
4 of 5 stars Reviewed December 1, 2012

My friend and I visited Los Cabos in August for 6 days. We stayed here as part of a mediocre location while we visited other hotels for possible wedding guests accommodations. This resort ended up being a very good contender for our guests to stay. The location is off the beaten path, yet not too far away from the Marina (10 minutes by car). We were not harassed by timeshare personnel, the food was good, the service was really good, the pools and swim up bars were great! Also, the rooms were way more spacious and well kept than we had expected. We booked a Garden View room and saw a few of the suites etc. The rooms here are very spacious and the resort grounds are well kept. You definitely can't beat the value for the amenities here.

Room Tip: Even on the ground floor (Garden View room) it was very spacious, quiet and relaxing.
See more room tips
  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by sim12012 for Cabo San Lucas
Ask sim12012 about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Viva Mexico at the Charming Sheraton Hacienda”
4 of 5 stars Reviewed November 28, 2012

I have visited the Sheraton Hacienda on numerous stays to Cabo. The hotel complex which is a series of 3 or 4 story villas all connected by winding cobblestone pathways with flowing fountains and glittering palm trees. You first see the dramatic sprawling property from the highway. At night time the glowing buildings give a truly Mexican feel as if you were entering a small village in itself.

The staff here are just amazing. They win over your heart and give you a feeling that your family. Everybody knows me by name and great me with genuine warmth and happiness to see me.

The front desk Manager and agent gave me a wonderful suite on te top floor of the main building. The view from my enormous balcony was of the entire pool area and beautiful beach beyond. The manger told me this was her favorite suite in the entire hotel.

The winding infinity pools are very attractive and well laid out. the beach are is very clean and the beach attendants assist you immediately as soon as you step on the sand. Asking you where exactly to place your chairs and Umbrella.

Cabo is a pristine strip of beach in an area with the most perfect climate. Sunny dry weather is a guarantee each and every time. While there are more meticulous and luxurious hotels throughout the area. For the cost of under $200, The sheraton and its wonderful staff is a great option and its proximity to the downtown area and the Marina makes it even better.

Room Tip: Well I certainly prefer the suites in the main hacienda. As a platinum member your given the best of...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Peter F about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Relaxing Stay”
4 of 5 stars Reviewed November 27, 2012

We stayed for 6 days in mid-Nov and had a really nice time. When we checked in they tried to schedule a timeshare pitch but we politely declined and never were bothered about it again. Our room was nice sized, with a large bathroom. We stayed in an Ocean View Room which overlooked the golf course and had a partial ocean view. Our deal came with a $200 food and beverage credit which was nice since we took advantage of eating and drinking poolside. There were drink specials throughout the day at the different pools which was nice. The wait staff was attentive and friendly at all times. The grounds were very well maintained. The shuttle is $10 a person round trip to Cabo which is cheaper than an cab, we took advantage of it a couple of times. The beach is a little rough but there were still people in the water. Had a nice up front view of a pod of whales in the ocean while we were laying out poolside. Only downside is that the pools seemed to get really crowded and to get well positioned lounge chairs we had to go out before 8 a.m. to get a chair. Our experience was overall very good and we would not hesitate to return to this hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DeeinJapan about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“What a beautiful spot.”
5 of 5 stars Reviewed November 27, 2012

Our room was beautiful - big nice blue and white tiled shower, traditional and modern. Spacious room. Spacious balcony with sit up chairs. Nice bed. All good stuff. The hotel and grounds? All A+. One 'annoyance' is the massive generator by the parking lot, it is noisy. But really, the attention and care taken with the grounds and foliage are outstanding. The pools are really beautiful and even though very busy with us dirty messy humans,, the area is kept super clean. There is one pool that doesn't have music. Like most places, there is a mild clash from area to area with uneccesary music which may be a slight bother for discerning ears. However- the attention to detail with tile mosaics on the bottoms of the pools, and the real life big boulder boundary between pools, and the cleanliness are all outstanding and well worth visiting. The ocean. If you are a confident water person, on some days the ocean was beautiful for swimming. Ducking into the intimidating waves, and popping up over the other side, was amazing fun. Getting out could be tricky - but good excersize...oh, the gym was high end too. The water was warm and beautiful. The restaurants might seem pricey to certain budgets. But try and see beyond that. For a few dollars more than what is paid at home, you get extraordinary service and extraordinary quality of food. With an extraordinary view. Well worth it for at least one meal a day!! We also took when we first arrived, an expensive taxi to Walmart to get food for the room. The architecture and design is all fab. So is the complimentary coffee station in the early hours outside the lobby. Overall, we loved it and yes, we are going back.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask FRUITPLATE about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carlsbad, ca
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
“Nice, but expensive”
3 of 5 stars Reviewed November 25, 2012

We recently stayed at the Sheraton Hacienda del Mar.
First, let me say that my husband and I have traveled all over Mexico, and usually stay at adults only, all-Inclusive resorts, so this was a different experience.
If you are looking for a QUIET resort, this is the place for you.
We stayed in an ocean front room, which was clean, neat and nicely appointed. In addition to being a hotel, there are timeshare units, which are connected to this property. Both the hotel and timeshares share the entire property including its restaurants, beaches, pools, etc. Upon check-in, you are given a welcome package, along with a pitch to come listen to the timeshare presentation for a $200 hotel credit.
The property is situated between downtown Cabo and San Jose del Cabo, so it is an easy cab ride, but cost for a cab is $20 each way into town, and half that using the hotel's shuttle service, and other than pools and a nice beach (which they recommend not swimming in), there's not much to do so going into town gives you options.
Frankly, I was not wowed by the experience. While the hotel, grounds and our ocean front room was clean and well maintained, the food was "adequate" and pricey (for example, the breakfast buffet cost $53 a day for two people), and there was no nightlife to speak of. On the upside, the hotel staff was great. Always courteous and friendly, as has always been my experience while traveling in Mexico.
Overall rating: Adequte. I just wasn't "wowed".

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 3 more reviews by carole f for Cabo San Lucas
Ask carole f about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welk Resorts Sirena Del Mar
Great value on a similar hotel
Cabo San Lucas, Los Cabos
4.5 of 5 stars 664 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Cabo San Lucas
Family-friendly
Pueblo Bonito Sunset Beach
Pueblo Bonito Sunset Beach 4.0 of 5 stars 1,882 reviews
Luxury
Esperanza - An Auberge Resort
Esperanza - An Auberge Resort 4.5 of 5 stars 368 reviews
Good for business
Marbella Suites en la Playa
Marbella Suites en la Playa 4.5 of 5 stars 379 reviews
Near the beach
Hilton Los Cabos Beach & Golf Resort
Hilton Los Cabos Beach & Golf Re... 4.5 of 5 stars 1,666 reviews
Show Prices ABS:HotelCheckRates-d225501?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d249481?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d581288?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d225503?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Cabo San Lucas hotels
Welk Resorts Sirena Del Mar 4.5 of 5 stars 664 reviews Capella Pedregal 5.0 of 5 stars 620 reviews Hacienda del Mar Vacation Club 4.5 of 5 stars 414 reviews Fiesta Americana Grand Los Cabos... 4.5 of 5 stars 669 reviews
Show Prices ABS:HotelCheckRates-d1627202?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1200756?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d503035?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d317460?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 68 hotels in Cabo San Lucas, ranked by popularity

Been to Sheraton Hacienda del Mar Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Hacienda del Mar Resort & Spa

Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Hacienda Del Mar Hotel
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Hacienda Del Mar Resort & Spa Cabo San Lucas, Los Cabos
Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotels in Cabo San Lucas
#10 Luxury Hotels in Cabo San Lucas
#11 Family Hotels in Cabo San Lucas
#13 On the Beach Hotels in Cabo San Lucas
#17 Romantic Hotels in Cabo San Lucas
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Hacienda del Mar Resort & Spa, Los Cabos captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Media 8, Inc., Travelocity, Booking.com, MexVax, Venere, Hotels.com and Tingo so you can book your Sheraton Hacienda del Mar Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Hacienda del Mar Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Hacienda del Mar Resort & Spa
Enter dates & see best prices* (from our partners)
Show Prices