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“Beyond Expectations...” 4 of 5 stars
Review of Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos

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Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos
4.0 of 5 Resort   |   Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico   |  
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Ranked #15 of 65 Hotels in Cabo San Lucas
Hamilton, Bermuda
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Beyond Expectations...”
4 of 5 stars Reviewed December 1, 2012

My friend and I visited Los Cabos in August for 6 days. We stayed here as part of a mediocre location while we visited other hotels for possible wedding guests accommodations. This resort ended up being a very good contender for our guests to stay. The location is off the beaten path, yet not too far away from the Marina (10 minutes by car). We were not harassed by timeshare personnel, the food was good, the service was really good, the pools and swim up bars were great! Also, the rooms were way more spacious and well kept than we had expected. We booked a Garden View room and saw a few of the suites etc. The rooms here are very spacious and the resort grounds are well kept. You definitely can't beat the value for the amenities here.

Room Tip: Even on the ground floor (Garden View room) it was very spacious, quiet and relaxing.
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,010 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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English first
Princeton, New Jersey
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 28, 2012

I have visited the Sheraton Hacienda on numerous stays to Cabo. The hotel complex which is a series of 3 or 4 story villas all connected by winding cobblestone pathways with flowing fountains and glittering palm trees. You first see the dramatic sprawling property from the highway. At night time the glowing buildings give a truly Mexican feel as if you were entering a small village in itself.

The staff here are just amazing. They win over your heart and give you a feeling that your family. Everybody knows me by name and great me with genuine warmth and happiness to see me.

The front desk Manager and agent gave me a wonderful suite on te top floor of the main building. The view from my enormous balcony was of the entire pool area and beautiful beach beyond. The manger told me this was her favorite suite in the entire hotel.

The winding infinity pools are very attractive and well laid out. the beach are is very clean and the beach attendants assist you immediately as soon as you step on the sand. Asking you where exactly to place your chairs and Umbrella.

Cabo is a pristine strip of beach in an area with the most perfect climate. Sunny dry weather is a guarantee each and every time. While there are more meticulous and luxurious hotels throughout the area. For the cost of under $200, The sheraton and its wonderful staff is a great option and its proximity to the downtown area and the Marina makes it even better.

Room Tip: Well I certainly prefer the suites in the main hacienda. As a platinum member your given the best of...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 27, 2012

We stayed for 6 days in mid-Nov and had a really nice time. When we checked in they tried to schedule a timeshare pitch but we politely declined and never were bothered about it again. Our room was nice sized, with a large bathroom. We stayed in an Ocean View Room which overlooked the golf course and had a partial ocean view. Our deal came with a $200 food and beverage credit which was nice since we took advantage of eating and drinking poolside. There were drink specials throughout the day at the different pools which was nice. The wait staff was attentive and friendly at all times. The grounds were very well maintained. The shuttle is $10 a person round trip to Cabo which is cheaper than an cab, we took advantage of it a couple of times. The beach is a little rough but there were still people in the water. Had a nice up front view of a pod of whales in the ocean while we were laying out poolside. Only downside is that the pools seemed to get really crowded and to get well positioned lounge chairs we had to go out before 8 a.m. to get a chair. Our experience was overall very good and we would not hesitate to return to this hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 27, 2012

Our room was beautiful - big nice blue and white tiled shower, traditional and modern. Spacious room. Spacious balcony with sit up chairs. Nice bed. All good stuff. The hotel and grounds? All A+. One 'annoyance' is the massive generator by the parking lot, it is noisy. But really, the attention and care taken with the grounds and foliage are outstanding. The pools are really beautiful and even though very busy with us dirty messy humans,, the area is kept super clean. There is one pool that doesn't have music. Like most places, there is a mild clash from area to area with uneccesary music which may be a slight bother for discerning ears. However- the attention to detail with tile mosaics on the bottoms of the pools, and the real life big boulder boundary between pools, and the cleanliness are all outstanding and well worth visiting. The ocean. If you are a confident water person, on some days the ocean was beautiful for swimming. Ducking into the intimidating waves, and popping up over the other side, was amazing fun. Getting out could be tricky - but good excersize...oh, the gym was high end too. The water was warm and beautiful. The restaurants might seem pricey to certain budgets. But try and see beyond that. For a few dollars more than what is paid at home, you get extraordinary service and extraordinary quality of food. With an extraordinary view. Well worth it for at least one meal a day!! We also took when we first arrived, an expensive taxi to Walmart to get food for the room. The architecture and design is all fab. So is the complimentary coffee station in the early hours outside the lobby. Overall, we loved it and yes, we are going back.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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carlsbad, ca
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 25, 2012

We recently stayed at the Sheraton Hacienda del Mar.
First, let me say that my husband and I have traveled all over Mexico, and usually stay at adults only, all-Inclusive resorts, so this was a different experience.
If you are looking for a QUIET resort, this is the place for you.
We stayed in an ocean front room, which was clean, neat and nicely appointed. In addition to being a hotel, there are timeshare units, which are connected to this property. Both the hotel and timeshares share the entire property including its restaurants, beaches, pools, etc. Upon check-in, you are given a welcome package, along with a pitch to come listen to the timeshare presentation for a $200 hotel credit.
The property is situated between downtown Cabo and San Jose del Cabo, so it is an easy cab ride, but cost for a cab is $20 each way into town, and half that using the hotel's shuttle service, and other than pools and a nice beach (which they recommend not swimming in), there's not much to do so going into town gives you options.
Frankly, I was not wowed by the experience. While the hotel, grounds and our ocean front room was clean and well maintained, the food was "adequate" and pricey (for example, the breakfast buffet cost $53 a day for two people), and there was no nightlife to speak of. On the upside, the hotel staff was great. Always courteous and friendly, as has always been my experience while traveling in Mexico.
Overall rating: Adequte. I just wasn't "wowed".

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 24, 2012

We just returned from spending Thanksgiving week at the Sheraton. We had a terrific deal through Costco travel - if you're a Costco member, definitely check out packages for this property. The hotel is well-kept and well-staffed. We had 3 ocean view rooms, which were large. The balconies faced a courtyard, but the ocean was clearly visible. One complaint is that the rooms were a bit dark unless you had the balcony curtains drawn all the way back, which left you pretty exposed to the many balconies and rooms directly facing you. We upgraded one room to oceanfront for $50 more per night, which was well worth it. That room had a Huge ocean-facing balcony.

We were pestered a bit, in a very friendly way, about taking a timeshare tour. When we checked in, after a long day of travel, we were presented with our "welcome kit," which did have useful information in it, but came with a pitch. That's just the last thing you want to deal with when you're exhausted from travel.

The spa is small and pricey, but they ran daily specials and we received good treatments there.

Our teenagers loved the ATV tour on the beach and desert, along with parasailing. We set those up through the concierge, and while it probably cost us a little more to do it that way, it was easy.

We'd stay there again with another good deal.

Room Tip: Spend more for the oceanfront.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Diego, California, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2012

Amazing resort. Location is great (15 min to Cabo/marina - 20 min to San Jose del Mar) The beach is beautiful and great for excersice or strolling while shell collecting. The rooms and grounds are stunning extremely clean. If you plan on leaving resort to venture out, you may want to rent a car in advance..(75 a day on site) San Jose Del Cabo is worth the trip if you enjoy art and fine resturants. Cabo san Lucas is fun with a quicker pace.

Room Tip: Try to stay as close to the Main lobby.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos

Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Cabo San Lucas
#9 Top resorts Hotel in Cabo San Lucas
#11 Spa Hotel in Cabo San Lucas
#13 Luxury Hotel in Cabo San Lucas
#14 On the Beach Hotel in Cabo San Lucas
#15 Romantic Hotel in Cabo San Lucas
#17 Family Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos 4*
Number of rooms: 270
Official Description (provided by the hotel):
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Hacienda del Mar Resort & Spa, Los Cabos captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 
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Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Hacienda Del Mar Golf & Spa Resort Los Cabos Cabo San Lucas

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