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Pueblo Bonito Pacifica Holistic Retreat & Spa: Traveler Reviews


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Pacifica Terrifica

Pueblo Bonito Pacifica Holistic Retreat & Spa

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5 of 5 stars
Nubs_Scrut 1 contribution
Valencia, California
Aug 14, 2007 | Trip type: Couples
7/7 found this review helpful

We stayed at the Pacifica Holistic the week of August 6th and loved it. Contrary to some reviews posted here, we didn't find the food and drinks to be that overpriced. We live in SoCal and found the Pacifica prices to be on par with what we spend locally. Anyway, the days of cheap Mexico are long over.

Let us start by stating that we used Greyline for round trip hotel/aeropuerto transportation (booked this through Pacifica's website). It was the right choice: very timely, great service, friendly driver and greeter, and, the best part, we were offered our choice of cold water, soda or cerveza before the bags were even in the van. Ahh, we love Mexico.

Upon arriving at the Pacifica we were immedialtely impressed. Security at the hotel is tight, unlike most other hotels in Cabo. The hotel representative at the front gate had to make sure our names were in his list before allowing us onto the property. The lobby of the Pacifica is amazing: beautifully designed and decorated (minimalistic - zen) with the most fantastic lavendar aroma throughout. After completing some typical paperwork at the frontdesk, we were directed over to the timeshare desk. This is where you either decline the invitation to the timeshare presentation or you make a reservation. Although we had absolutely no intention of purchasing a timeshare, we decided to go to the breakfast/presentation so that we could see what the Sunset resort was all about. Besides, why would we refuse a $200 food credit, $100 spa credit and a bottle of tequila? The breakfast/presentation was the next morning. It was a no pressure deal and our salesperson was pleasant enough. As this trip was our first time in Cabo we felt that it was a little odd to consider purchasing a timeshare in a place we've never been before and, as of that point, had no time to explore. They make you book the presentation the moring after you arrive, which gives you no time to decide whether or not you even like the place. We figured that they do this because they are afraid another timeshare company might get to you first. Anyway, we collected out gifts, left the hustle and bussle of the Sunset, and took a free cab ride back to paradise.

Our room was great. We had a suite on the fifth floor overlooking the beach. The greatest thing about the suite is the double balcony. The room was very clean, well decorated, adequalty lighted, and the much needed AC worked quite well. And our housekeeper, Alicia, did a great job every day.

The food at the Pacifica was very good. We had read all the great reviews on the tempura fish tacos that are served poolside and, after indulging on at least six orders of them throughout the week, can now officially report that they are everything one could hope for in a fish taco. They really are awesome! The other meal I really, really, really enjoyed was the banana french toast at Siempre. Absolutely fantastic. One evening we went over to the Sunset for dinner. We ate at the Bistro. It was noisy like a cafeteria, however, the food was good. I had the Acapulco-style sea bass, which was pretty good. My wife had the Volcano sushi roll, which was fantastic. We also shared the calamari, which was quite good. The best part of the meal, however, was the peanut butter creme brule. It was fantasmic! Back at the Pacifica, within Siempre, is a sushi bar. We ate there one night with some new friends and we all enjoyed it. The sushi was maybe an 8 or 9 on a 1-10 scale, but the presentation was a 15.

The Pacifica was so great we didn't want to leave. We only left one other time besides the short trips to the Sunset. We went into town one night to visit Cabo Wabo just so that we could say we've been there. It was really fun. We danced for a couple of hours to the house band who did an exceptional job covering such classic rock bands as Journey, AC/DC, etc.

Let's see, what else? We chillaxed a ton pool-side. The pools are beautiful: beach entries, infinity edges, and heated to a perfect warmth. The jacuzzi was perfect too: not too hot and not ultra-chlorinated like some resorts. We sat around the pool every day and had a great time. Gabriella, one of the food/drink servers at the pool, was very sweet. Nothing bad could be said about the service at this resort.

The beach was nice and the ocean looked fantastic, but, as others have written, swimming was not possible. The surf would pound neck-breakingly onto the sand. This happens because there's a shelf a few feet out where the sandy bottom drops off immediatlely. However, from what we were told, this makes for fantastic whale watching in the winter months because the whales can come in really close to shore.

The spa: we did the Temazcal treatment. For $130 USD per person, you get baked at 425 degrees for about two hours. A shaman conducts a ceremony that is really something to experience. My wife liked it a lot; I felt a little claustophobic. Nevertheless, it was a good experience.

What else? The sunsets were beautiful. The Pacifica's grounds were beautiful. All employees were very accomodating. And we met some really great people, including one couple which we will definately see again back home.

We will definately visit the Pacifica Holistc Spa and Retreat again. Hopefully it will be soon.

  • Liked — The quiet
  • Disliked — No swimming beach
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 14, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Peace and Tranquility

Pueblo Bonito Pacifica Holistic Retreat & Spa

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5 of 5 stars
Rondo 1 contribution
Huntington Beach,CA
Aug 13, 2007 | Trip type: Couples
2/2 found this review helpful

My husband and I received an invitation to come down to Pueblo Bonita Pacifica by mail. We were invited for a week with no timeshare requirement. When we arrived, we did sign up for the timeshare visit as we were curious......and the incentives were great, they gave us $100 for a wine sunset cruise on a beautiful catamaran (was also an open bar with appetizers) was wonderful....gave us $200 for the spa, $100 in food and beverage and also $100 for taxi to and from airport. It was interesting, but we did not care for the Sunset resort, lots of hills etc. Very crowded lots of kids. We loved the Pacifica and the peace and quiet with no kids. We are in our 50's and enjoy vacationing without the "marco/polo" screaming at the pool !! That is the place to take our grandkids, not vacationing alone. The food by the pool was fabulous, great tacos etc. Great drinks and lunch daily. Went into town a couple times, margaritas at the Office, drinks and lunch at the Marina, but mostly wanted to enjoy the Pacifica. Service was wonderful, resort was just beautiful and clean. Spa was lovely. Had dinner one night at the Siempre, felt it very pricy, liked the pool restaurant better. Breakfast at the Siempre was great. WE asked for late checkout since our plane didn't leave till 6pm.....they said they were full but would store our luggage and for us to please enjoy the pool all day and we could take showers and freshen up in the spa at no charge....it was wonderful and very accommodating ! Recommendations.......bring your own bottled water in your suitcases....very expensive in the room. Also alcohol....pack some of your own.....room frig was very expensive. We also brought coffee packets too which was wonderful and saved a lot of money every morning. I would recommend breakfast at the restaurant as by the time you order a bagle and coffee in the deli, it's almost as much as pancakes in the restaurant, not to mention the wonderful linen service and view. We were offered first class coming home on Alaska for $50 each. We took it and would not recommend it again. No choice for wine and the food was awful. Also a caution......we bought a bottle of tequila in the aiport at lax before we left and took it with us. We never opened it so packed it to take home. Coming to Mexico. there were beers taken out of my husband suitcase we noticed after arriving at the hotel, and coming home the bottle of tequila was gone. I called Alaska as a concern for security for all of us.......I am assuming the Cabo airport crew enjoyed it. My concern is we can't lock our suitcases.......if they can take things out, can they put it in? I am concerned about security. Also I would assume the Cabo airport people are checked upon leaving, are they consuming alcohol on the job? Overall we had a wonderful vacation at the Pueblo Bonito Pacifica and would love to come back again. I would highly recommend it. We had been in Cabo four other times, but only for a day on various cruises. We enjoyed spending a week there. We usually go to Hawaii every summer, was a nice change. Although from the invitation we were sent for a week, and what it cost, I know we'll never get that price again! We met honeymooners and others that paid ten times what we did. Hope they keep us on their lists !!! It is a bummer that you can't swim in the ocean though......we live by the beach and enjoy the water. Although as I said we went into the Bonita Rose one day and the pool, beach etc. was so crowded, busy etc. would not want to stay there......maybe go swim enjoy the water and retreat back to the beautiful Pacifica. If you are thinking of the Pacifica......it's great. We will return.

  • Liked — Beautiful rooom
  • Disliked — No ocean swimming
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since March 22, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very Overpriced

Pueblo Bonito Pacifica Holistic Retreat & Spa

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2 of 5 stars
pjpinheiro 13 contributions
Sacramento, California
Aug 13, 2007 | Trip type: Friends getaway
1/3 found this review helpful

WOW! After reading all these 4 and 5 star reviews I am wondering if maybe it was just a full moon, or a figment of my imagination. Pacifica is undoubtedly a beautiful resort. The lavender and eucalyptus aromas, the scenic backdrop of the ocean as you enter the hotel is just breathtaking. BUT.. it stops there. It is so overpriced for the actual product that you receive.

The food was mediocre with the exception of the shrimp quesadillas and fish tacos at the pool bar. Drinks are ridiculously priced. Everything you charge to your room is promptly added with a 23% gratuity/tax!

Thankfully, the pool area is magnificent , because you cannot even dip your toes into the ocean. Guards are posted on the beach to keep you away from the dangerous waves and under tows.

To add to all of this, we experienced the rudest, most unaccommodating and uncaring front desk staff. The hostesses trying to sign you up for the timeshare presentation at the Sunset, make promises that cannot be kept according to the front desk. Upon going back to the hostesses they conveniently try to use the "language barrier" as an excuse. The bellhops and maids however, were the best part of the the whole staff, very friendly and helpful everytime. When talking to more than 4 other hotel customers at the pool, we found that we were not the only ones who were very dissappointed with choosing the Pacifica. For a "holistic and healing spa resort" they only added more stress to high paying vacationers. I do have to admit, that just lying on the beach listening to the crashing waves was no added charge and worth much more than the mediocre massages, or expecting top notch customer service.

  • Liked — It was beautiful to look at
  • Disliked — The staff and the prices
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 50-64
  • Member since August 01, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Unbelievably beautiful, not one bad experience

Pueblo Bonito Pacifica Holistic Retreat & Spa

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5 of 5 stars
totallylove 1 contribution
Los Angeles, CA
Aug 1, 2007 | Trip type: Friends getaway
3/3 found this review helpful

The Pueblo Bonito Pacifica was by far the nicest resort I have stayed at, and I have stayed at a few 5 star resorts. My girl friend and I (both 24 and single) were looking for a relaxing weekend.. and that's exactly what we got! The 'Adults Only' standard at this resort really makes all the difference. The pools were beautiful, quiet and serene, and the beach was peaceful. Even though you cannot swim at this beach, its an amazing experience to lay out on the beds or lounge chairs on the beach and just take it all in, day or night! You are technically supposed to rent the beds but the staff never bothered us once, I think because the resort seemed mostly empty. Also, even though the pool and jacuzzi supposedly close at 10 pm, they are really open 24 hours. The staff was so accommodating here, and we never had any problems. We did take part in the timeshare tour of the neighboring Sunset, mostly because we were interested to see what it was all about. Our salesperson, Isaac, was actually a highlight of our trip! No pressure whatsoever and we really enjoyed the tour and the views. We actually wished we could afford a timeshare because we would have totally bought one from him! Overall though, the Pacifca was much nicer than the Sunset, if only because it was adults only. Through the timeshare participation we each received $100 in spa credit for $50, $100 food credit for $40 and half-off a Sunset Cruise. It was well worth it. The food at the pool bar and Siempre was amazing, though the Wine Bar was under construction. Both of our spa treatments were great (we have been to many spas) and we very much enjoyed the rainshower shower heads in the spa facilities!! Overall, our trip was perfect. We used Gray Line for transport to and from the airport, and taxis were easy to come by to get into town. Don't miss Zoo Bar! We will definitely be back to the Pacifica...!

  • Liked — Very accomodating staff and no kids!
  • Disliked — That we had to go back home!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since August 01, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, Pet owners, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved the Pacifica, hope to return soon

Pueblo Bonito Pacifica Holistic Retreat & Spa

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5 of 5 stars
KJK1 6 contributions
New York City, New York
Jul 28, 2007 | Trip type: Couples
1/2 found this review helpful

I was married at the Pacifica last April. It was just the two of us; we didn't invite guests. We selected the resort because it was new and unspoiled and didn't allow children under 16. The site is beautiful, though I'm a bit apprehensive to think of what the surrounding areas look like now. I believe the area was due to be built up quite a bit. Anyways, the hotel common areas and our room were just lovely. I had a wonderful massage and had my hair done to perfection in the hotel's salon. The staff was friendly, attentive, and courteous. We had lunch each day at the pool. We were only disappointed that the shrimp tacos were fried - we expected something more healthy from a spa/wellness resort. Generally each of the guests were mindful of those around them. The staff continually groomed the grounds. Our only other suggestion/disappointment was that there wasn't more to do in the evening. Since the resort was a bit of a drive to town, it would have been nice to have an acoustic guitar player and cocktails down by the fire pits a few nights a week as an alternative to town.
We did hit the Sunset Resort one afternoon to enjoy their pools thinking we might be missing something always at the Pacifica. However, the grounds over there were so convoluted with the golf carts and winding paths and the pools were loaded with children. We quickly retreated back to the calm and luxury of the Pacifica. We did go to happy hour twice at the Sunset for the hard to beat 2 for 1 special and Mexican-style musicians.
We did rent a car and stocked up on soda, water, and some beers so that we didn't need to order it at the resort. Each night we went to town. We found some understated, not totally touristy restaurants, but otherwise avoided town preferring the serenity and comfort of the resort.
If you are planning to wed in Mexico, we had to go into town to a small medical clinic to have our blood drawn and a physical exam. Then we had to be certified by the physician who signed our paperwork. As we spoke very little Spanish, those appointments (we had to go once to give blood and then return for the exam and paperwork) were challenging. Of course everyone at the clinic was kind and helpful.
I highly recommend the Pacifica for a relaxing, low-key getaway. This is not the right place for a rowdy group seeking to party.

  • Liked — Overall carefully tended property, beautiful setting, friendliness of staff, no children allowed
  • Disliked — Would have liked some low-key nightly activities - acoustic music, etc.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 02, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
  • I do not recommend this hotel for Young singles, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Golf, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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