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Pueblo Bonito Pacifica Holistic Retreat & Spa: Traveler Reviews


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90% Recommend
4.5 of 5 stars 443 reviews
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Loved the resort but...

Pueblo Bonito Pacifica Holistic Retreat & Spa

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4 of 5 stars
Lobstr89 1 contribution
WA
Feb 25, 2007
8/8 found this review helpful

My husband and I just returned from 7 days in Cabo. Just so you know what our expectation level is.. we enjoy very nice hotels. Our favorite is the Boulders in Scottdale, AZ. We've also stayed at the Wynn in Vegas as well as W in Seattle. We stayed at the PB Pacifica and truly enjoyed the resort. Here is our list of pros and cons

Pros:
>The hotel is beautiful both inside and out. The grounds are as expected for a "holistic spa". Lots of rock gardens, beautiful pools, great landscaping.
> Once you are up on the 4th+ floor, you have a great view.
>No children...we do have kids but ours are older. We really enjoyed being at the pool without dozens of children screaming and yelling.
>The fire pits are great at night. Couches and chairs are set around just close enough to feel the heat.
>The majority of the staff is very efficient. We found all of the staff to be friendly.
>We opted to take taxis everywhere. Not a bad idea considering how crazy the drivers are in Mexico.
>Shuttles are available but too much work for us.
>Our only dinner at the restaurant was good...not great.
>Housekeeping did a wonderful job.
>I went to the spa twice..facial and wrap. Both were great, certainly one of the best facials I've ever had!

Cons:
>Although the rooms are nice, they are quite small. Suites were not available when we made our resverations, so they may be better.
>The food is fine but not great. We found that breakfast was enjoyable but never consistent. Sometimes you'd get everything you ordered, most of the time not,
>I really hated paying $8 a bottle for water...I know...everyone charges a lot..I still don't like it!
>The wait staff is SLOW! Took forever to place an order..mostly at the pool. Sometimes they never came back with the check even after you asked for it.

So as you can see, the pros certainly out weighed the cons. If we were to go back to Cabo, would we stay there again or look at one of the many other resorts??

We'd stay!! The Pacifica is well worth the value...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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slice of paradise

Pueblo Bonito Pacifica Holistic Retreat & Spa

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5 of 5 stars
lenny33 1 contribution
decatur, ga
Feb 24, 2007
2/2 found this review helpful

This was a 5 star hotel where you were waited on continuously.
At the pools the attendants were running around to please all your whims. The waiters in the restaurant were excellent and the food was above par. The rooms were spacious and lend themselves to a beach/holistic ambiance.
The view from the lobby was breathtaking, and the whale watching was exhilarating. My wife and I got a message and it was well overdue. They were great in the spa.
The downsides is that you are 20 minutes from downdown, but who really wants to go downtown when you have all the amneties at your fingertips. When you first enter the property, they start hassling you about viewing timeshares. I told them that I'm on vacation and I'm not interested.
If your looking to get away for a week this is a perfect getaway from the hustle and bustle of everyday life. Just lay back and enjoy the sun, and service at this premier hotel.

  • Date of stay February 2007
  • Member since February 24, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Fantastic Relaxing Resort

Pueblo Bonito Pacifica Holistic Retreat & Spa

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5 of 5 stars
Bulagal 3 contributions
California
Feb 24, 2007 | Trip type: Couples
10/11 found this review helpful

My husband and I stayed at PB Pacifica Feb 13-18th...and I can't believe some of the negative reviews here. I am in the travel business (however the hotel did NOT know this) and we have travelled all over the world-and this hotel is certainly in the top of our favorites.

We knew that we would be asked to attend the time share presentation for the Sunset-after all-they offered us a 7 night stay at Pacifica for $299 (we only stayed 5) so we had no problem attending, and were given $200 food and drink credit and $50 spa certificate. We almost bought at the Sunset!! It too is beautiful.

From the moment we arrived, until the moment we checked out-the staff was friendly, accomodating and always very helpful. I had been reading reviews on here for months-and read that you should ask for a room on the higher floors-which we did when they were going to put us on the 1st floor. After asking-we were given a room on the 4th floor-which had an awesome view of the ocean-and we watched the whales frolic in the sea daily from our balcony. The rooms and the resort itself are designed and decorated in a minimalistic fashion-and although not elaborate-the rooms were very comfortable and extremely clean. If you like Glitzy glammy hotels-then this is not the place for you.

We enjoyed the food at the pool-and thought it was very tasty. We never did eat at Siempre-one night we did eat at the Bistro-up at the Sunset-and the food there was very disapointing. We ordered room service breakfast one morning and it arrived promptly and was delicious. Our last night there we ordered a huge selection of Tapas from room service to enjoy on our balcony, as I had sprained/fractured my ankle that afternoon ATV riding-and wasn't up to venturing out for dinner. I thought the food was very good-My husband did not think all of it was great.

We had an 80 minute couples massage and it was one of the best we've ever had, the room was beautuful, and the heated massage tables was a big plus. Betty and Norma were our therapists-and we highly recomend them.

This resort is extremely peaceful and relaxing-and it takes alot to relax my husband who has a very stressful job. We would go back here in a heartbeat. We also looked at the Rose (sister property) and it was very crowded, and noisy and full of kids....not to mention on the public beach which is over run with vendors - we were so happy to get back to the Pacifica. The resort was full during our stay-and it never felt crowded or full.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay February 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 06, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway
  • I do not recommend this hotel for Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Spa, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Soooo..... Romantic and Relaxing

Pueblo Bonito Pacifica Holistic Retreat & Spa

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5 of 5 stars
RebeccaShelby 9 contributions
Arkansas
Feb 21, 2007 | Trip type: Couples
14/14 found this review helpful

We stayed at the Pacifica Feb 8th-13th, (not long enough). It was a wonderful vacation! The hotel was beautiful and the staff was very friendly. The aroma of lavender lingered through out the lobby, how refreshing! We upgraded to one of the suites and I am so glad that we did! Our balcony had beautiful views of the ocean and the property. My husband and I had couples massage and pedicures at the spa. And I had a hour and 1/2 facial. What a nice treat! We had dinner on the beach our last night. That was the most romantic dinner I have ever had. They set up a table for dinner and afterwards you can lounge on the bed on the beach! It was an experience I will never forget. We ate breakfast at the Sempre almost every morning and lunch by the pool most days! The deli has great breakfast sandwiches, we discovered that our last day.

We have been to Cabo several times and have done most things for entertainment. We have gone to Totos Santos to see Hotel California, everyone should at least go once! Of course we have been to Squid Roe, Giggling Marlins, and Cabo Wabo. We were very dissappointed in Cabo Wabo, they took their pizzas off the menu! They made the best pizzas! The Lobster House has the best lobster and banana's foster! You need to eat outside, better atmosphere! The jewerly store below is nice too! :) We tried a new place called Peacocks, it was a neat place! Good food! While we were there we went on the sunset cruise, the Caborey! They take you out to Lover's Beach and the El Arco. It was whale season, so we seen alot of whales and their babies. The cruise was nice but my husband and I felt sea sick, so we wished we would have took a little boat over and seen the sights and ate on land! But you live and learn.

While we were at the Pacifica, we did the timeshare spill. They gave us $300 toward our room for food and drinks! We bought a voucher for the spa that was worth $100 for $50. And of course we bought a timeshare at Sunset Beach! Cabo is our favorite place so it was a good investment for us!

This trip we spent most days at the resort. While laying by the pool, it feels like paradise! I am 28 years old and for once in my life I relaxed and enjoyed soaking up the sun. We usually are running around trying to get everthing in before we leave. This vacation was the best ever! We had nights at the jacuzzi and the Wine Bar!

Please do not let any negative reviews keep you away from this property, it is beautiful. When it was time to go home, I wanted to stay two more days! Usually by the end of our trips I am ready to get in my own bed, but this time was different. To escape from real life for 5 days was wonderful. We have been home for a week now and I think everday when I will get to go back. I am so happy that we bought a timeshare in cabo, that insures me a vacation every year!

  • Liked — Property
  • Disliked — I have no compliants
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since February 21, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Gambling / Casinos, Great food / Wine, Shopping, Golf, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Awesome

Pueblo Bonito Pacifica Holistic Retreat & Spa

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5 of 5 stars
Susie/Tenn 10 contributions
USA/Tennessee
Feb 19, 2007 | Trip type: Couples
8/9 found this review helpful

We stayed at the Pacifica Feb. 10th thru Feb. 16th and it was the most awesome experience ever. From the moment you get there to the moment you leave (which was hard to do). They greet you with a damp lavender scented wash cloth handed to you with silver tongs. Since we were indeed hot, that was such a nice unexpected touch. Everyone was so nice and friendly including the timeshare ladies (the only downside; however, they left us alone after declining). The room was impressive with wonderful views of the sunrise and since we were on the end of the building and our balcony wrapped around we had sunset views as well. Our maid made me a towell doll that was so cute and appreciated. The bath was a nice size and the water pressure was fine. We liked the marble and tile.

You must try the fish or shrimp tacos at the pool bar. Best meal I had. The drinks were outstanding, especially the strawberry dacquiri at the piano bar. Be sure and read the activities and sign up for a few. We were disappointed that not enough people signed up for salsa dance lessons. We would have enjoyed that.

The beach patrol is not a problem unless you have an attitude problem yourself. We enjoyed talking to them. They are only doing their job.

The shuttles to the sister resorts is nice also. Saves taxi money except that you have to get off and wait around to get back on to go to the next resort.

By going to the sister resorts, we were so thankful that we chose Pacifica. Pacifica lends itself to quietness, serenity and peacefulness that the others do not have. Well worth the hassle of getting to town. Once, during our meal at Seimpre, a table was getting loud (and annoying); however, they were asked to quite down and we appreciated that.

The landscaping is state of the art and the people are the happiest I have ever been around.

The timeshare sharks at the airport are a problem and Cabo needs to do something about that. It leaves a sour note. When people deplane, they are ready to start their vacation. Also, the bracelet guys at the marina are annoying.

Overall a very pleasant experience. If I ever return to Cabo, will stay at the Pacifica.

  • Liked — The friendliness of the staff, the peacefulness, the serenity and the views.
  • Disliked — Do not have a dislike.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since November 20, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $329 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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