This hotel was built just a few years ago and is nicely positioned on the beach on the Pacific side of Los Cabos. It is a tranquil place enhanced by pools and flowing water, but I suspect there is something they are trying to hide or protect.
The beach has a very large sign on it declaring itself to be a public beach, but warning of currents and rip tides and suggesting that you should not swim in the water. That is good advice, however I am very suspicious of why you are not allowed to walk on a large stretch of this PUBLIC beach. To the left of the hotel ,on the beach,stands a security guard, all day and most of the night. On walking even a few feet to the left we were asked by the guard not to walk any furthur, because , he said, turtles nested there. An internet search tells you that turtles do nest on a beach near Los Cabos, but it is 6 klms to the north of this location.Walking furthur, we were asked to stop and when we reminded him that this was a public beach he claimed that "his job" would be at stake. We invited him to walk with us and about 100 yards further on, another ARMED guard ran out of a hut on the beach and proceeded to give us the turtle story once again and threated us to stop walking. We also invited him to walk with us, whereupon he became very agitated and shouted at us. This was awful. I understand that the owner of the Pueblo Bonita chain of hotels lives in a house at the end of the beach but he has no right to stop anyone walking on a PUBLIC beach. On the other side of his rocky compound is another hotel in the chain and there are no armed guards on that beach , although there is another hut with a guard inside. This is also the first five star hotel we have stayed in where we were ingnored by staff in the concierge office, spoken rudely to by the staff at reception and where my shoes were stolen from outside my door

We just returned from a week stay at the Pacifica. Our trip was amazing and we had the best time. I am truly shocked to see some of the recent posts of bad experiences that others had. We had the most memorable, relaxing experience ever. Going to the Pacifica you should know what to expect, it is a tranquil, relaxing, spa-like experience. And, yes there is spa music (lightly) playing throughout the pool area; however, it is very low and relaxing. I couldn't believe someone complained about this in an earlier post. Many of the restaurants at the resort and in Cabo are expensive. If you know this ahead of time, then you shouldn't be complaining on this website. The deli at the hotel and the poolside dining are pretty reasonably priced and offer great food. There are also restaurants at sister properties that offer great food for a range of prices.

We spent a considerable amount of money, but I am not here complaining about it. This was a once-in-a-lifetime experience for us and we did everything and ate everywhere we wanted to. Because we choose upscale dining and dining in the resorts we also did not get sick. You can easily go to Cabo and eat in town or in other restaurants, but you might have a chance of getting sick as others did. We went to Ediths and found the food to be great; not the friendliest service, but great food. La Nao next door at the Sunset also had great food and special even nights. There are Mexican, Asian, and Italian nights with large buffets and made-to-order stations. They will make you fresh pasta with your own selections on Italian night. The buffet (including made-to-order station and unlimited desserts) was $30.00 per person. However, you save about $25.00 in cabs by eating at the Sunset. The shuttle takes you for free. Going to town will cost you $12-$15 each way.

The staff at the Pacifica and the Pueblo Bonito resorts were beyond friendly, helpful, and willing to go above and beyond. We too were located on a ground floor and changed to a higher room the next day, no problem. My only complaint (and it is so minor I debated putting it on) was that it did take the maids quite a while to clean rooms and to come for turndown. Often our room wasn't cleaned until 4 or 5 o'clock and then turndown didn't occur until 9pm. This may be why some people had to wait for their rooms upon arrival. The hotel grounds and rooms were cleaned thoroughly though. I constantly saw staff tidying up the pool area, restrooms, and sweeping floors.

As far as the shuttle service is concerned, we found this to be helpful and worthwhile. The Sunset Beach property is right next door and shuttles run every half an hour. We went here often for dinner and to catch the shuttle to the Rose (in town). I had no complaints with the shuttle service. It easily saved us over $100 or more in cabs. As long as you find out shuttle times and plan accordingly, you shouldn't ever have to wait more than 5-10 minutes for the shuttle.

On the timeshare note, contrary to what others said, we were not even bothered by staff about the presentations. They did ask us upon arrival. However, we were not interested in paying any money up front and asked for other arrangements. As soon as they wouldn't deal any better with us, they never asked again. Intersting enough, we went back a second time to ask them to give us a better deal and more spa credits and they said no! We were a little dissapointed because we were willing to sit through the presentation for the $200 spending money. Oh well, we had more time at the pool and towards our vacation. I would not even worry about them bothering you at all... they were friendly and not a problem.

The conceirge at the Pacifica is more than friendly and willing to assist you. We arrainged brunch and many dinners of which we were not dissapointed. I suggest doing a whale watching excursion or sunset cruise. The larger boats are really nice and give you unlimited drinks and lunch or dinner. Conceirge can also arrange this for you. This was definitely a fun and memorable experience.

As I mentioned earlier, if you know what to expect at the Pacifica, you should have no complaints. I found the atmosphere to be extremely calming and relaxing. Definitely a great getaway from busy everyday life. I would stay here again and would look forward to it.

This place is heavenly. I booked a room for my girlfriend and I for six nights at the Pueblo Bonito Pacifica through Expedia and had a better vacation than I imagined possible. The online trip planning experience was extremely smooth.The hotel is just so gorgeous and the setting so serene that someone would have to be a real grouch not to have a nice stay. The staff and service were excellent, the room was beautiful, and the food was really much better than I'd expected. I'd have a hard time staying somewhere else upon returning to Cabo. The only minor drawback of staying here is the fact that the beautiful private beach is unsafe for swimming. Keep in mind that this is the ONLY thing that isn't absolutely perfect here.

Our suite was extremely nice. Very clean and well tended. The maids were great and folded animals out of our towels every morning and again for turn-down service! The bed was cloud-like and we loved the pillow menu. The room was actually very spacious and beautifully designed. So well designed in fact with such an amazing view that we had trouble finding reasons to leave the room at times. Nice large shower and Room service was fast and excellent. We ate a lovely breakfast on our balcony each morning. Lunches are best had at the swim up bar in the pool. We used the gym in the sleek and modern spa. There was an excellent personal trainer there who assisted us with stretching at no cost.

With such attentive and stealthy service at the hotel, we found that we couldn't get any better help anywhere else in Cabo. I HIGHLY RECOMMEND THIS HOTEL. Go soon as a ritz carleton and shopping mall will be built shortly on this temporarily private stretch of pristine beach.

My husband and I just returned from the most relaxing beautiful spot for a winter vacation...the Pacifica. It was quite unlike other places in Mexico we had stayed. The best part: quiet (no kids), not crowded at the pools, a LONG beautiful walking beach (often I did not see another person out there), great balconies to sit on each morning, drink coffee and watch the whales.

We got many tips from TripAdvisor that were great: we brought our own cooler for the room, got breakfast food from the downtown market, brought coffee and filters, and had awesome breakfasts on our balcony each day, watching the sunrise and the whales. Do ask for a room 4th floor or higher. The trip to and from the airport booked on Transcabo/Charters Mexico was reserved beforehand on the internet and went smoothly for only $34/pp. We did go up to the Sunset's sky pool for sunset one night, but they close at 6pm, so you really can't get a dinner or drink there at that time. We did find out too late that the Pacifica had a free wine and cheese tasting on Wed. nights at their wine bar. We did attend the time-share presentation which was interesting to see, and easy to politely decline. It was worth getting the $200 towards food certificates. That covered our lunches and a dinner at Siempre. We found the food at the Pacifica good. It is pricey at night, but the fresh caught fish was excellent. The food at the pool bar was great and inexpensive, and the drinks were large, and comperable to resort prices.

I loved walking the labrynth, sitting near the fire pits at night, and had a wonderful Oracle Reading by Gustavo. The spa massage prices were double what I pay my awesome massause, so I passed, thinking I couldn't get anything better there than I could at home. However, as I was waiting for my Oracle Reading, I relaxed in their spa waiting area and it almost felt like a treatment in and of itself!

We took the shuttle to the Sunset a few times, and once the connecting bus into town. It is a little inconveinient to get into town, so if that is a problem, rent a car or take a taxi ($10 one way.) Actually we did not have a car and unless you want to go into town quite often, it is not worth it. Staying around the Pacifica/Sunset are adequate especially if you just want to relax. We found the Pacifica much quieter and the layout much better than the Sunset, too.

All in all, it was awesome. If your main reason to go is to relax, connect with the ocean, walk the beach, enjoy some quiet, this is the place. We will definitely be going back!