My wife and stayed here for our honeymoon during July. The staff was very courteous and helpful. Slightly on the pricey side for the food, but was expected for resort food. I would recommend using the shuttle service to be picked up and returned to the airport, it’s cheaper than the cab ride. We were approached about timeshares, but didn’t feel pressured by staff after we turned down the presentation. The hotel is gorgeous and extremely relaxing. There are several water features that create a soothing sound. This is definitely a great place for honeymooners, or others seeking alone time. Not a good spring break place. The hotel is secluded by mountain ranges on three sides and the ocean on the fourth. To visit downtown cabo you could take a cab $10 U.S. one way, or the hotel has a shuttle that runs to a sister hotel (walking distance from downtown) every 30 minutes for free. We had a wonderful and would revisit.

Prior to leaving for Cabo, we called Pueblo Bonito Pacifica and were reassured by personnel that “It was sunny and rains usually lasted no longer than 10 minutes.” However, upon arrival, we noticed that a construction crew was cutting plywood to board up the hotel. They misrepresented and endangered us in order to not lose revenue from cancellations. During the first night, we woke up to what could only be described as the stench of sewage that did not go away after two hours of leaving the balcony door open. Later we noticed plumbers in the adjacent room. By the afternoon, tarps, plywood and sandbags completely covered the resort property - totally taking away from any positive experience. Our room had one maid service throughout the entire 5 nights we were in Cabo because staff was busy with resort clean-up. It's understandable, but completely ruins a vacation of beach and sun. There were no flights out of town until a day after our package stated and Pacifica charged us despite it all (and I'm leaving a lot out)! We tried to make the most out of the trip by getting spa treatments (added service charges are not given to the therapists) and eating at their restaurant (which was really good). We are thoroughly disappointed that a hotel offering holistic rejuvenation would not ask their guests to stay home if this was the condition we would find their services and property. They exercised complete disregard for our time and finances and expected total gratitude.

My wife and I booked our vacation at this hotel after changing our minds and not wanting to go to the Bahamas. We read reviews about this hotel and once we arrived all we can say is it is absolutely perfect. The hotel and staff were perfect. The room is large enough, not sure what people were complaining about, the staff was always at pleasant and we never had to wait longer than a few minutes for any request. The room service, and maid service were the best we have had in Mexico and we go to Mexico every six months. The food prices were your standard hotel priced food, but it was great. The drinks were a little pricey, but hey, your on vacation, and this is a five star hotel, and they have every top shelf liquor you could ask for. This was the most relaxing vacation we have ever had, and definantly use the spa and work out facilities. We highly recommend this hotel and will be back again.

Houston, Texas

My boyfriend and I just spent a week at the Pueblo Bonito Pacifica and we absolutely loved it! The hotel, along with its sister property Sunset Beach, are on the Pacific side, making them the most secluded hotels in Cabo. It's only a 15 min drive into downtown Cabo, so you can party at the bars and then head home to a tranquil retreat. The grounds are breathtaking, as is the view of the Pacific. The restaurant, Siempre, offers delicious breakfast options and the pools are immaculate and rimless. The hotel is extremely clean and well-kept. We had a car and so we drove around to other 5 star properties, but loved our hotel the best, along with the location. We highly recommend Pacifica to any couple planning on visiting Cabo and looking for a new, modern resort.