We stayed for one week at the Pueblo Bonito Pacifica the week of Thanksgiving. I initially wanted to stay at the Marquis on the Corridor but my husband convinced me that this was the place for us for two reasons. No kids under 16 allowed and we also received a promotional price (timeshare of course) which made the decision to stay there a bit easier for me. Although we had some problems while we were there, my overall impression of the place was very positive.

Positive comments: Beautiful lobby and surroundings within the hotel property, quiet place even though the hotel was full, no problem getting lounge chairs any time of the day (although they need to consider buying pads for the chairs as they were not very comfortable), beautiful beach (although cannot swim in it which was ok with me not my husband), nice staff who really tries to be helpful (although not always successful in resolving our unique problems), great main restaurant(especially for dinner and breakfast).

Negatives: Fitness room is on the "basement" floor, therefore, no windows or views of ocean, etc., fitness center required a $15 fee unless you have a Spa treatment that day, our room had a horrible smell that although they tried to find the problem they never were able to (pretty awful smell but once doors were open for 10 minutes or so, smell basically went away). Since they were full we couldn't move to another room. No coffee maker in room. However, since I read this in another review, we brought our own.

Since we had a "promotional" deal, we had to sit through a timeshare presentation. As far as timeshares go, the Pueblo Bonito Sunset is by far one of the best I have seen. However, still not worth it for us to buy one. The Sunset is just up the road (need to drive or take a shuttle) and offers additional restaurants if you get tired of the one nice restaurant at the Pacifica. We heard that Frida's at the Sunset is a very good place for dinner (romantic) but be prepared to spend your $$$$. In fact, Cabo in general is pretty expensive as far as Mexico goes.

As for other restaurants in Cabo, we dined at the "Restaurant" which is at the Las Ventanas Spa and Resort and were not impressed. Although expensive, we wouldn't have minded the cost if the food was worthy which it was not. Next time I will try Aqua's at the Palmilla or the restaurant at the Esperanza if we are celebrating a special event as we were this time. We had a good meal at Brazil (if you love meat, this is the place for you), enjoyed Edith's for the Mexician atmosphere, food was just ok. Ponchos is suppose to be great but we didn't get a chance to get there. We will try this place next time. Great Japanese restaurant called Nick San. Everyone we talked to as while as ourselves had a great meal there and it seemed to always be packed.

Overall, we would definitely go back to the Pacifica and pay the normal current rate and hopefully get a non smelly room. However, the entire area surrounding this resort has been bought by the Bonito owners and there are long-range plans to build two golf courses, many more hotels, residential homes, shopping, etc. I love the area now but for us, once the area gets built up, the charm of the area will diminish.

My husband and I had been really looking forward to this trip over Thanksgiving however, we were very disappointed. Resort had many flaws that we found
~service was very slow
~prices for food was very high
~food selection was very limited
~access to town was difficult
~front desk were inconsistent and not helpful to our needs as tourists
~no swimming beach access just very dangerous surf
~no espresso service or Starbucks
~restaurant service was very slow (we were sat and not approached for 40 minutes, we then left)
~pool service was very slow while being well staffed
~room smelled of sewer (we found other people had the same problem)
~we both got very sick and are not sure from what (while staying most of the time at the hotel)
~housekeeping would knock at your door at very early hours
~the "deli" or equivalent to a gift shop was VERY overpriced with limited selection of items(the espresso machine was broken)
~drinks by the pool are very over priced ($15 for Sex On the Beach, $5 for one beer)
~if you found your needs were not being met, you had no choice or take a 20 minutes ($24 round trip) taxi ride into town

We did not think we would have to write this review but are sadly disappointed. I have heard other people talk of the Rose being better but at this point, we are not ready to try any of the others.

We changed our planned three day trip to Todos Santos to include a day at Pueblo Bonito Pacifica. A year ago we viewed the resort while under construction from a fishing charter. The development seemed somewhat remote and the location quite barren. The reviews on this site were very good, however, and we wanted to explore further. We checked in at Pacifica about 6:30 PM and unfortunately missed the sunset. The lighting and water effects at reception are amazing. You will look far to find a more serene and beautiful lobby. Reception was smooth and efficient and there was the added surprise of a complimentary upgrade to a suite. No advance time share commitments, we simply booked a regular room several months ago at a good rate. The rooms are beautifully done and embrace the resort's minimalist zen like earth, air, water and fire theme. We explained that because of our limited stay we wanted to enjoy the resort and not go off to timeshare presentations at Pueblo Bonito Sunset Beach and there was no pressure to do so.
Pacifica has beautiful architecture and they have really moved up the bar as to what can be done with good design. If you want "action" this is not the place for you. If you want immediate decompression from a busy schedule this may be your spot. Service at the lobby and reception is excellent. Perhaps a little slower at the pool bar but just slow down yourself, it's the reason you would stay there. The main restaurant, Siempre is beautifully laid out and serves food as good or better than you will find at the better restaurants in major North American cities. A nice touch is the swimming pool which curves around outside of the restaurant. Prices are not inexpensive but the value is there. You may wish to enjoy a leisurely breakfast at Pacifica and seek out some of the great restaurants in town instead.
We had our own car so transportation was not a problem. The drive to and from the resort is quite spectacular. Having a car would be a good choice rather than relying on taxis or shuttles. On balance we would recommend Pacifica for those seeking relaxation. We like Solmar Suites (older and quite different), among others, for the same reasons and would probably still choose it along with the Pacifica.

The hotel was beautiful. I loved the relaxing atmosphere. Do no expect to be served in a timely manner. Dinner is a two hour affair. The waiter/waitress staff all hang out. One was seen putting on makeup everytime we needed something. If they work out the kinks, this hotel will be a gem!