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“Great Time at Pueblo Bonito Pacifica” 4 of 5 stars
Review of Pueblo Bonito Pacifica Resort & Spa

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Pueblo Bonito Pacifica Resort & Spa
4.5 of 5 Resort   |   Cabo Pacifica s/n, Cabo San Lucas 23450, Mexico   |  
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45-50% Off All-Inclusive
Ranked #12 of 65 Hotels in Cabo San Lucas
San Francisco, California
1 review
1 helpful vote 1 helpful vote
“Great Time at Pueblo Bonito Pacifica”
4 of 5 stars Reviewed August 1, 2014

Customer service was great! Adults only and all inclusive was great for a couple who needed some relaxation time after completing Master's and Doctorate programs. Upon check in, we were greeted with champagne by the bellboy Eder. He took our bags and waited while we checked in. After check in, he escorted us to our room and told us everything that we needed to know about the property. We had a really good time.

Pros:
All inclusive (including alcohol and 24 hours room service)
All inclusive access to the other three Pueblo Bonito resorts in Cabo (free shuttle)
Quiet
Not a lot of rooms- even at 95% the hotel often felt like it was 60% full which easy access to pool chairs and the pool bar. No waiting at the different restaurants.
No kids
Easy access to the beach(literally about 40 feet from the pool) for walks


Cons:
Not much activity for those looking to party
Secluded- almost 20 minute shuttle ride to downtown Cabo (cabs cost about $15 USD and take about 15 minutes)
Beach not ideal for swimming
Limited rooms/guests made the property feel "too empty" sometimes

Food- room service and the grill at the pool were excellent. The evening buffet was ok (nothing to write home about). The dinner I had a Siempre was very good. I never got around to trying the sushi restaurant Pescado.

Overall, I would stay here again. I would give the experience a B+ Although it can be too quiet at times, you still have the option to go to the other properties and enjoy the all inclusive there, Those properties are a lot more lively. I can appreciate the adults only break from kids and the slow pace makes being poolside more enjoyable without hunting for pool chairs or long waits at the pool bar. The staff was really friendly and polite which is always appreciated.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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1,885 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (516)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

This is the place where you can really relax and unwind. From the moment the glass doors slide open for you, their signature aroma will just take you away and you would know you are on vacation.

They have activities for everyone. Gabriel, the Activities Center instructor, will motivate you to do something from hiking, zumba, abs, bootcamp, water aerobics, how to drink tequila (haha) ...he is awesome!

I will recommend this resort to any adults (girls getaway, couples, or just "me" time). Our vacation is amazing as always. We have stayed in Sunset Beach, Montecristo Estates and Novaispania as well and would say anywhere you stay in Pueblo Bonita is guaranteed you will have experience fun, memorable, enjoyable, relaxing vacation. Can't wait for next year!

Room Tip: All rooms in Pueblo Bonito Pacifica have ocean view.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atascadero, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 31, 2014

This resort is absolutely gorgeous and very well maintained. The scenery is fantastic. But not impress at ALL!

I have stayed at many All-inclusive resorts and this one disappoints in the Services, I didn’t find the people friendly, they looked very under staff, Didn’t like that we didn't have many options for food, had to paid extra for certain foods or drinks in an All-inclusive this was a first for me. One day they ran out of beer for a few hours. You couldn't find pool services for drinks, had to go and visit pool bar if you wanted a drink and had to wait about 15 to 20 minutes for a drink.

One day I ask the bartender why was it taking so long for drinks and his answer was: at that bar they didn’t have a dish washer or someone to help him , He had to wash and make the drinks as they were ordered and he was very busy not a one person job.

The other thing we where constantly hassle to do the Time Share presentation even though we had said, we where not interested, once we were interrupted while we where in the Bistro having breakfast, it’s like, if they had a list of the people who hadn’t done the Time Share presentation and everyone took a shot to see who was going to finally get us to take the Presentation.

One of the days while walking the property we stop to have a drink at one of bar’s and it was closed during the day. If you wanted to walk around with your drink they would pour it in a clear plastic cup not classy at all. Not what you expected from a Luxury resort.

I was very DISAPPOINTED, I would not recommend this resort.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2014

Gorgeous resort on a beautiful beach with amazing sunsets. But long drive into town, the beach is unswimmable, the food is fair / good but gets redundant. We felt a little trapped / bored and wish we stayed somewhere with more water activities. But it was very relaxing and I enjoyed the beautiful spa and great service!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

I've stayed at the Pueblo Bonito Pacifica Resort now on multiple occasions and can't say enough good things about it. It's the people at this resort that do such an incredible job of making their guests feel welcome. From Mois at the Bar outside of the hotel lobby, to Abel who is an excellent server at the Siempre Hotel , to Alberto who puts on a great bootcamp, this is a fantastic hotel for couples. I will certainly return, thank you for your excellent service and a first rate all inclusive experience.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2014 via mobile

This resort is absolutely gorgeous and very well maintained. The scenery is fantastic. There were minor things that we thought needed improvement

Food: Outstanding. We've stayed at many all inclusive resorts and this far exceeded our expectations. Many items to choose from ranging from filets, rib eyes, salmon etc.. Not something you'd expect to see included with your package.

Beverages: Mediocre. Most drinks are watered down or too sweet to even enjoy. Definitely needs improvement. About 50% of the time, when asked for bottled water, we were given only room temperature water. On hot days, that's difficult to drink.

Bartenders: Not so friendly. I thought the idea was to earn your tips. Most of them appeared to be "put out" by the mere fact they were having to serve us. Service at the swim up bar was not a pleasurable experience.

Staff: Average. Didn't appear to be overly eager to help or assist with our needs. Again, we often felt like we were a burden.

Staff at the sister resorts: Out and out RUDE. Part of our package allowed us to travel to Pueblo Bonito Sunset. Staff there is completely rude to outsiders. Very impatient and condescending.

Overall: We were pleased with the experience and would probably return. But certainly the only thing we enjoyed was the food and the scenery.


Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 30, 2014

Although we stayed next door at the sunset, we found ourselves relaxing by this pool several times peacefully. It's an adult only resort with smooth music playing by the pool. On our next visit to Cabo we will definitely stay at this resort.

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pueblo Bonito Pacifica Resort & Spa

Address: Cabo Pacifica s/n, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Cabo San Lucas
#8 Spa Hotel in Cabo San Lucas
#10 Luxury Hotel in Cabo San Lucas
#11 On the Beach Hotel in Cabo San Lucas
#14 Family Hotel in Cabo San Lucas
#14 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Pueblo Bonito Pacifica Resort & Spa 4.5*
Number of rooms: 154
Official Description (provided by the hotel):
The award-winning Pueblo Bonito Pacifica Resort & Spa is an enchanting oasis of natural beauty and relaxation, located on a 2.5 Mile stretch of pristine white beach on the Pacific Ocean, just one mile from lively downtown Cabo San Lucas. This boutique resort offers a deluxe all-inclusive plan providing gourmet a la carte dining, enhanced guest services and a wide range of amenities. Pacifica features five restaurants, five bars, two pools, an award-winning spa and luxurious accommodations in a calm, adults-only environment. Fashionably decorated guestrooms and suites include furnished patios and balconies with stunning views of the ocean and sunsets. Designed for the sophisticated and discerning guest, Pueblo Bonito Pacifica has everything needed for a fun and relaxing vacation experience. ... more   less 
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Also Known As:
Pueblo Bonito Pacifica Resort And Spa
Pueblo Bonito Pacifica Hotel Cabo San Lucas
Pueblo Bonito Pacifica Holistic Retreat & Spa
Pueblo Bonito Pacifica Resort & Spa Cabo San Lucas, Los Cabos

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