What an exceptional vacation!
This was our second stay at the Pacifica and it was even better than the first (and I didn’t think that could be possible!). Where do I start? As always, the service is exceptional. There were a number of waiters that remembered us from the prior year as soon as we arrived and that completely blew my mind! The waiters in the restaurants and by the pool went above and beyond and bent over backwards for us! Gregorio, Jonathan, Blanco and Alma were a few of our favorite pool staff. The food in the restaurants is outstanding. I have read a few other reviews that felt otherwise and I am rather confused by their opinions on that. We are “foodies” and enjoy fine dining and have high standards. I also read some reviews that indicated there are only two restaurants, but there are actually three. We only ate at the two a la carte restaurants this time though: Pescados – the sushi restaurant – and Siempre, which is more the fine dining restaurant. The Aire restaurant is the outdoor restaurant that offers a themed buffet-style meal every night. We did not hear of any complaints from fellow guests about the food at the Aire restaurant – they only had good things to say to us about their experiences there.
Pescados is delicious and Luis there is awesome! The tepanyaki, calamari and the rolls were our favorites. At the Siempre, the list is endless! The menu is quite extensive – we stayed ten days this trip and frankly, I could have eaten there every night, ordered a different thing every night and would have still had a number of delicious options left over. Gregorio, Brian and Caesar are incredible waiters and made our vacation extremely memorable – love them all! Pedro at the Seimpre lounge is also awesome and makes a fabulous Cosmopolitan! Leopoldo, Frang and Alex are exceptional at the Seimpre for breakfast or lunch – also love these guys! Javier and Antonio are outstanding hosts and also exceed all expectation! I could write for hours describing how incredible all of these individuals are and how they went the extra mile to make my husband and I feel so special – like royalty really! They are amazing; they all deserve raises and are remarkable at their jobs! Tip them generously – they more than deserve it!
The pools are lovely – good temperature and the staff are meticulous in keeping the pools pristine. Actually, they are meticulous about keeping the entire resort clean. The building, the landscaping, the fitness center, the spa – everything – is always kept spotless and sparkling. Very impressive! The maid service in our room was terrific! Our room was always cleaned reasonably quickly and the maid left us the most precious towel artistry! I am a bit of stickler for cleanliness and there was never an issue with that here – everything was kept pristine and sparkling!
The fitness center is very good – we have been to bigger resorts and hotels that do not have nearly the amount of equipment they have. The spa is absolutely lovely and the entire hotel has that wonderful “spa scent” that is so calming and beautiful – right from the minute you arrive and walk into the lobby. We enjoyed a few massages while we were there including a couples massage in one of the beach cabanas. Magnificent!
The beach is lovely and vast. I enjoyed going for a run on the beach in the mornings and my husband and I spent a great deal of time either strolling on the beach or just sitting and watching the waves, whales and general tranquility. The beach is pretty much private – there is no traffic from other resorts and no peddlers. There are beach beds that can be rented for the day (they are not part of the all-inclusive package) and from what we heard are worth every penny of the $40 USD per day. We did not rent one on either trip here, but I think next time, we will certainly do this one day.
Contrary to other reviews, the Pacifica does welcome you upon arrival with a fresh towel and glass of champagne, and the check-in process is really very painless. They get you on your way and your vacation started very quickly. This year, they added fresh coffee stations first thing in the morning in a couple of locations throughout the resort. This was an excellent addition and we enjoyed this very much. Although the rooms all have coffee makers, it was nice after our morning run or workout to grab a coffee and just cool down with a stroll on the beach.
Overall, everything about this resort is exceptional. It is exactly what we look for in a resort and in a vacation. We, like most people, lead busy lives and so when we go on vacation we truly appreciate a relaxing, rejuvenating experience and are not looking for a wild or crazy atmosphere. The location is stunning, peaceful and secluded, yet is still only a ten minute cab or shuttle ride to downtown, to the marina or to shopping. If a person is looking for a boisterous, crowded or rowdy resort, then the Pacifica should not be their choice. However, if you are looking for a romantic, peaceful, relaxing and tranquil environment, where you will meet terrific people and be treated like gold, then I highly recommend it! You will love it!
As mentioned, this was our second time at the Pacifica – and it will be the second of many, many more to come! We are already planning our trip there next February/March and cannot wait to see all of our friends again!
Para Gregorio, Brian, César, Pedro, Antonio, Javier, Leopoldo, Frang, Alex, Gregorio, Jonathan, Alma, Blanco y Luis: Gracias por unas vacaciones maravillosas y por hacernos sentir tan especial!
Te quiero y te extraño a todos! ¡Hasta pronto!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We feel flattered after reading such a nice and detailed review, it is great to hear you had such a fun, relaxing and joyful experience with us and that we even exceeded your expectations! We can assure you that we will pass your recognition to every staff member mentioned above.
We truly value welcoming people like you, and we look forward to welcome you for the third time!
Margarito Barreras, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.