upon checkin we recieved hibiscus water with a cooling neck towel that smelled like lavender. The lobby has a fountain in the ground that makes it very spa like. The grounds were beautiful, service was great. They kept the music down at the pools so you could hear it, but it was not loud at all- very un-spring break like! they have plexiglass up around the pool and whirlpool areas so you don't get hit with a lot of breeze- you get just enough. Never had any problems making reservation for dinner - no strict rules like most all inclusives. We took the complimentary shuttle to their sister hotel downtown Cabo and went on a glass bottom boat tour of The Arch and Divorce and Lovers Island- beautiful. Rooms were always cleaned timely and they did a great job. All rooms are ocean view - so pretty. We ordered room service one night and it came in a good time frame and wherever we ate the food was always really good - don't think the usual all inclusive food.
Only negative was they lost our reservation, but wasn't a problem to get us in the same room that I had booked. Wonderful trip!