We recently visited Pueblo Bonito Pacifica for the third time. And we had a great experience. The customer service was extraordinatory; our suite was beautiful and clean; and the food was tremendous, especially the sumptuous breakfast buffet. This was also the second trip where we had Jaime as our suite butler. He is extremely friendly, warm, and service focused. He also speaks excellent English.
Will we be back for a fourth time; without a doubt!
My only complaint would be the pool tile. I hope the resort invests in fixing some of the broken tiles and in pool rennovation