My husband & I stayed at the RIU Palace the first 2 weeks in Feb. We had a great time, here's some notes on our experience:
THE ROOMS: Nice, small sitting area with a King bed and ocean view balcony. We were in 4125 on the east side of the building so we had the sunset in front of us each night. The bar was well stocked, the service was good and the room was clean.
THE BEACH: Nice beach, but you can't swim. Also, it takes at least 40 minutes to walk on the beach to town. There were lots of lounge chairs under the treees in the middle of the hotel for shade.
THE POOLS: The east side of the hotel is the activity pool side with lots of things going on. If you want quiet, go to the west side. All pools were heated and fairly clean (except maybe the swim up bar). Lots of chairs,loungers, but like anywhere, prime spots go fast so be early. Service at the pool was pretty good. No bathrooms nearby.
THE FOOD/RESTUARANTS: The buffet was good, always found something good to eat. For lunch we had italian every day at the Mexican Restaruant. Did not like the Mexican at night for dinner. The Gourment was nice, the beef was good. Remeber that this is Mexico, not the US so standards are not as high. The steak house was good, get the tenderloin. We did not try the Japanese. Breakfast is great at the buffet. The wine is really bad everywhere. They need to do something about getting some California, Canadian or Aussie wines in. We went into town and bought our own wine.
THE SERVICE: They try really hard to please and will go out of their way to ensure good service. The staff are very friendly and most speak english. They came around every day and asked what they could do to improve the hotel/service. We asked twice to have a bottle of champagne sent to our room. One time it arrived, the other time it did not. The bartenders are great and very efficient.
THE ACTIVITIES: They provide horseshoes, volley ball, arobics, dancing, shooting, darts, poker and water activities. All were fun and well organized.
THE TOWN: Very busy, lots of shops, bars, flea markets. Don't go when there are cruise ships in the harbour. You can take a bus from the hotel, walk or taxi for about $10 U.S. Loved that you can pay for everything in US dollars and most people speak english. The marina is lovely for a walk and to go on excursions.
FUN THINGS: The whale watching was fun and the glass bottom boat is a must. We took both from the marina, allowing you to go into town and shop/look around before getting on the boat.
All in all, a very nice place, lots of fun and even though the service is not perfect, they try very hard to accommodate everyone. I would go back, for sure.


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