The hotel is an amazing structure; open concept with marble floors, spacious, clean and well positioned along the coast. It included a wide range of activities for all age groups.

You can relax around the quiet pool or participate in the active one......we were at about 80% capacity between Jan-15-22...so no problem getting a chair or space on the grounds...great room overlooking the sea and cruise ships...noisy at night and there was a sewer odour in some sections at times.

Access to reasonably priced rentals for ATVs and rental cars which give you a better appreciation of the real Baja.

Towns were diverse; fun, shopping, history and offered good restaurants.

Sand is coarse for walking and the beach was not available for swimming. Weather was cloudy 4 out of 7 days unfortunately but good excuse to explore.

People were mostly friendly and accommodating; many struggled with English and although our package was all-inclusive, tipping was much appreciated. Lots of vendors on the beach and in Cabo San Lucas selling hats, blankets, silver, etc....not aggressive or annoying.

Food was plentiful at the hotel and varied at the buffet, however lining up for 2 hours to (maybe) get a seat in one of the 5 theme restaurants needs to change. Try Mi Casa in Cabo San Lucas for authentic Mexican at good prices.

We felt the hotel did not have sufficient staff to support 642 rooms with demanding clients so RIU needs to get a handle on that.

The snorkelling and views from the water on a catamarran were good...$49 got you 4 hours with light lunch and equipment.

Bottled water is recommended and there's enough liquid refreshments to keep you hydrated from morning to night....

Overall we rated the hotel a 7 out of 10.

I feel funny after seeing all these fantastic reviews, but I will just write facts. This was my 5th time to Mexico, and this was my one of my favorite places. Let me begin by saying that there is so much to see and do in Cabo that the place would be fantastic, no matter where you stay, so don't worry! My husband caught a huge marlin on a 28 foot boat (he was the only one on the boat plus crew). He golfed at the Raven and loved it. We saw whales, dolphins, sea lions, and pellicans! Anyway, back to the Riu.
great view from room, average room, average cleanliness,
food was edible, found hair 3 times on the plates/food, one dirty plate, same foods EVERY day
dirty tables every day at lunch, wait staff are few and not experienced. We tipped every single time, and it made no difference in service. Every day they forgot our drinks, it was funny after the 5th day because we would order wine and coffee at the same time and see what we got, if anything. We went into town every night so we didn't see a show, no review on that. We tipped $ 10 US for a better room , but got nothing here (at other spots it works).
Pools were fantastic, tons of chairs and umbrellas, wait staff come out once to twice a day.
Bees. Saw one a day except this one crazy day when one came by every 5 min, and we were away from flowers! They landed on me, but I was never stung.
All in all, a fun trip.

Were at Riu Palace Jan 11-14. Great Hotel, Good Food and wonderful beach. Swimming in the Ocean at Lover's Beach a real treat. Had a great time with no complaints.

We made reservations in Dec. for Jan. 19th. After reading the reviews form Dec. guests I became very concerned, even tried to change holtels. We are glad we went to the Rui, what a beautiful property! We did not encounter any of the problems that we had read about in fact we were very surprised and satisfied. We had a bad day traveling to Cabo because the airplane was broke down in Detroit and we missed our connection in Dallas and arived late (9:30 PM).

The first room we were given we were not happy with but the front desk told us to stay there the first night because it was late and they would move us the next day, which they did, to a room we were very happy with.

The holtel is very clean, in fact I would get up early to get coffee and would see many holtel people cleaning all over. I think they clean every inch of the place each day!

The food was good. Its kind of a pain to sign up for the 4 specialty restaurants. You have to sit in a room each day and sign up for the one you want that night but they were good. We ate at the buffet most of the time and it was good.

Here's a tip. Take about $50 dollars in US money with you for tips! You will be supprised what it will get you. We left the maid $2 each day and she got us what ever we wanted. A $1 to the beverage guy and I had lots of Corona in the fridge. A dollar to the bartender (one time a night) and you never had to wait for a drink.

The beds were frim, not hard as some had wrote about. I rented a car and that turned out to be the best. There are car rental places at the airport and they are very professional ( Avais, National, Advantage)

If you get a car be sure to go to Todos Santos, about a hour and a half up the coast. Small town that is home to The Holtel California (from the Eagles record). Nice Italian restaurant there, Cafe Santa Fe, good food but a little pricey we thought. Remote beaches along the way but be careful driving off the main road with a rental car, they don't want you to drive on the dirt roads.

The only problem I saw with the Riu was the same problem you have with any all inclusive and that is people who can't handle their liquor drink to much because its free and "They paid for it".

All in all we had a great time at the Rui and would definitely go again in a heartbeat!