This was our first time in the area and it lived up to our expectations. Reading the reviews in Tripadvisor helped out a lot. Prompt, courteous registration staff, got us in fast. No problems with keys, safe, towels, A/C, beds, bedding, or cleaning staff.
Food was excellent, lots of variety, booking the alacarts were not a problem. Entertainment was too much dancing for my likes but they were doing their best with what they had. The entire resort always had someone, cleaning, polishing, wiping, painting, somewhere on the premises.
The drinks were fine. The wine was good, champagne and orange juice with breakfast was a hit.
All the staff were very courteous, a little Spanish goes a long way, even if it's just a simple Ola.
We came in a group of 12, ranging from 26 to 86 years old and no real complaints from anyone in the group.
One of the downers was the Sunwing Rep.; he was a real jerk at times; especially to the ladies in our group. I know he really has nothing to do with the resort but still, it did leave a bad taste in our mouths.
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