Just got back from a 4 day, 3 night trip at the Riu Palace. Did a lot of research before the trip and actually had a reservation at the Santa fe and I am glad we switched. Just a heads up we booked directly with Riu's toll free number and got a better deal then what was being advertised through all the travel sites and with Riu.com. We just got a standard room witha king bed, and half the view was the ocean and garden, at nearly $200 less than what the website had for a garden view jr. Suite. having a view was not a priority for us as we did not plan on spending much time in the room and got the best ocean view by the pool
Paid for transfers but had issues at the airport as we could not find our ride, but a taxi for two was only $30. If you paid for a transfer double check as our shuttle was contracted with hotelbeds.com and were able to catch it back to the airport. Ignor the timeshare traps and just head out the second doors to transportation. Flew out on terminal two and was way great, with added duty free shopping and fast food places. If you need extra trinkets they have stores for it at the terminal.
As for the hotel, had easy checkin with yummy rum punch. They took luggage to the room for you, which was nice as it was a bit of a walk. Room was decent with a tiny musty smell, but I new about this from other postings. Noticed more of it when we got home as all of our cloths smelt like the beach, including the ones we did not wear. Alchohol in the room with lots of bottled water which was always restocked. Bed was not two terrible and room got cool with a/c on.
Food was decent but was not expecting much. I live in Arizona where we have tons of true 4 and 5 star properties. Resort and food are not Four Seasons or JW Marriott quality so don't expect it. However I am somewhat picky and was able to find something at all times. We did the buffet for breakfast and mostly stuck to omlets, fruits and breads. But they have a lot of options. I enjoy dunkin donuts coffee, so was disappointed with the hotels coffee, but again you are in Mexico, food and beverages are different. Did not find issues with the reservation system but we are early birds anyways. We got reservations to all restaurants, but did not make it for Mexican as we had too much fun at the pool and did not want to leave to get ready. I liked the steak house but not a Ruth Chris, so don't expect that, and the Japanese place, as the sushi wasn't too bad. Krystal was ok, had a late reservation though so was too tired to really enjoy it. I am a dessert lover, and the selections were sub par, in my opinion Krystal had the best desserts, followed but the steak house.
Stayed mostly at the activity pool by the swim up bar. Did not have issues finding chairs, but sometimes the location wasn't what I wanted. I am NOT a big drinker and was definitely feeling good after a few daiquiris, and other tropical drinks. Husband did a lot of bourbon and cokes at the pool, and he is a big drinker and was feeling good always. You can ask for extra liquor too! The wait staff was great and was very accommodating and at your service very quickly.
We tipped a lot and was disappointed we did not see others tipping. I understand it is all inclusive but please tip they work hard for you and probably don't make much as it is. We mostly tipped at the pool and after dinner. I brought both US bills and Pesos. They can get smaller pesos for you but I don't think they can exchange for dollars, so bring smaller bills for tipping.
Met some great people that were on our flight out that we hung out with. We took a cab ride to the marina and walked around to buy trinkets. Ate at the Office which was a restaurant on the beach. Great food and drinks, but the view of the arches was mostly distorted buy the locals selling their wares. Took a water taxi to the arches which brought us back to the Riu beach for$12 each.
This was our first all inclusive stay and our first trip to Cabo, we had a blast and will for sure come back as it was a great time and fully met our expectations. Only 4 marks as there were a few inconsistencies with the hotel. I did a lot of research and I think this place was a great value for what we paid, for decent food, and a beautiful view of Lands End.
Call Riu directly as some of the basic rooms were not advertised online and I don't think you ge...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.