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“JUST LIKE PARADISE” 5 of 5 stars
Review of Hotel Riu Palace Cabo San Lucas

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Hotel Riu Palace Cabo San Lucas
4.0 of 5 Resort (All-Inclusive)   |   Av. Camino Viejo a San Jose | Del Cabo KM 4.5 El Medano Ejidal, Cabo San Lucas 23410, Mexico   |  
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Ranked #26 of 67 Hotels in Cabo San Lucas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
“JUST LIKE PARADISE”
5 of 5 stars Reviewed May 7, 2011

Paradise (Old East Iranian: pairidaeza) is a place in which existence is positive, harmonious and timeless Wikipedia.
My Spouse and I ages 45-50 just got back from the Riu Palace we went April 23-30 and had a fantastic time.Most of the reviews you will read will be right. You can not swim in the Sea of Cortez the water is rough all though we did see people in the water i just say good luck with that.We did walk the beach to Cabo the sand has shells in it but didn't bother me a bit. You can stop at the bars along the way we did at Tabascos and then walked to town.It was great walking into the marina seeing the sea lions jumping up on the fishing boats and watching them feed them things i have never seen before.The big cruse ships out in front of the hotel and by the marina and at night when they are all lit up was a neat thing to see with fire works going off. When in town there lots to do and many bars to adventure and shopping in designer malls and local stores.Went to the Cabo Wabo Sammy Hagar's had a blast great house band rock and roll and no cover drinks between 4-10 dollars. Also rented a van and split it 3 ways and went to hotel California the van cost 120 us.Rented it at the hotel. Also was forced to go check out Walmart that was an adventure all in its own.Try to remember the don't really like the US dollar there anymore so I brought 2000.00 Pesos that's around 194.00 Canadian and it did us I also brought US 500.00 and brought back 300.00. Now things you may already know if you have read the other reviews.

FOOD
Was very good the Al- a- carts were good people lining up in the morning to book wasn't for us so i went during the day and we got late dinners and that's what we like the pool doesn't close until 8. We ate at the Mexican it was good also at the steak house also very good. There are two others the Japanese and the Fusion restaurant Krystal's we heard good things about but never went. All restaurants are casual except Krystal's.

Service
Just remember its done in Mexican time and then it would be all good.Tipping was a little strange at times we would give a tip and some would refuse it and then some wouldn't. I had a Molson Canadian hat and the waitress liked it so much she asked to have it so at the end of the week I gave it to her and she came back with her manager and a form for me to fill out and sign as a gift to her.
Room
You can hear through the walls. I think they used paper not dry wall. Coffee in the room was sometimes hard to come by. No shortage of alcohol. My buddy in the other room tasted his rum and called down to the desk and told them it was watered down and came right up and changed it for him.Liqueur dispenser and the fridge full at all times. The view was great from 4108 try to stay close to that side of the hotel if you can.
Entertainment
Just what you would expect from a all inclusive resort no more no less.
Bars
Two swim ups and a 24 hr bar in the lobby the only disappointing thing there is no hot food for that late night hunger only sandwiches. Disco was alright had fun. You can go over to the Hotel Riu Santa Fe and enjoy there Sports bar but we never made it.
Flight
If you don't have to fly Sunwing then don't. The Mexicans at the airport on the way home they go through everyone's luggage. Its also a long flight so be prepared about 5-1/2 hours from Toronto Canada and 5 coming home.After weighing the luggage and if you go over you will pay so watch that then they tell you that just before you board the plane they will weigh your carry on. We saw that scale and it has this spot on it that if it cant fit in it then its to big that was weird but just before we went on they decided not to use it. So watch when you buy something at the duty free there they weigh your carry on after you buy the bottle

Things to remember bring Pesos, paper thin walls and its what you make of it

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 6, 2011

We recently returned from our first trip to Cabo San Lucas staying at the Rui Palace for seven days (April 16 - 23). Our group of five (ourselves, our sister-in-law and her two children ages 21 and 18) had an absolutely fabulous time both on and off the resort. After spending many hours on TripAdvisor taking notes from the TA community, we had high expectations, but also a few reservations. Within the first day our concerns (as expected) were either mute points, not our experience or were outweighed by all of the positive aspects of this truly exceptional resort.

Observations & Tips:

Flight and Checkin:
We flew with Sunwing, leaving Toronto, Canada at 4pm and arriving at the hotel shortly after 9:45pm local time. As mentioned on other reviews, when heading out of customs at the airpoirt you will be attacked relentlessly by time share hustlers offering you rides to your hotel. At one point, we had five guys tailing us. Try to be polite, but firmly say "no gracias" . Simply ignore them and keep moving, don't stop to talk. Some reviewers suggest pre-arranging for private transportation to the hotel, however, in our case, the connections were provided by Sunwing, dedicating a large bus exclusively to Rui Palace guests, therefore not stopping at other hotels. The trip from airport to hotel was approximately 1/2 hour. Our Sunwing representative gave us alot of tips during the bus ride and Corona's were available for thirsty passengers. Tip: Try to sit at the front of the bus so you are the first to get off and into the check-in line at the hotel. Next time, we would aim to arrive at the hotel no later than 7pm, to allow adequate time for check in and quick change for dinner. The main buffet closes at 10:00pm which left us stranded with no options for dinner. The lobby bar does provide "snacks" with 2 upright fridges containing packaged sandwiches, pizza and corn chips etc. that can be microwaved, but nothing to make any sort of nutritional meal out of. Both of us have gluten allergies, so we went to bed a little hungry on our first night unfortunately.

Grounds / Upkeep/Location:
This is quite a beautiful hotel architecturally, with marble throughout. The view from the lobby bar is spectacular, with palm trees, crashing waves and the cliffs of Lands End in the near distance. From the infinity pools, the view is also amazing. Upkeep was impeccable. We have never been to such a well-kept resort. The level of cleanliness was absolutely outstanding. Location of the hotel is about 10 minute cab ride into Cabo San Lucas and estimated 25 minute walk from beach. You can take a public bus into town which is about 3 minute walk from the hotel, however, it only comes every 15 minutes (?), so we took cabs into town. Note: 2 of the 7 days we were at the resort, there was at least one cruiseship in sight. They are quite something to see and while they do block some of the view of Lands End cliffs, they do add to the view at night when all lit up. Sister hotel (Santa Fe) is next door which you can use the facilities and eat/drink there if you wish. Note: They do not have premium alcohol so drinks aren't quite as good at the Santa Fe. They have one large pool so if you like to do laps in a pool you may want to check it out.

Staff:
Can't praise this resort enough on the level of attention, service and friendliness of the people who work at this resort. From front-of-house, to waiters, bartenders, maids, cleaning and groundkeeping staff. Everyone made an effort to make you feel welcome and at home. Always had a smile and an "hola!" for you -- really made a difference.

Clientele:
The majority of people we talked with were either American or Canadian. Wide range of age groups and variety of couples vs. groups. Not many families. Everyone we came into contact with was having a great time with only positive things to share about the resort and Cabo in general. As mentioned on other posts, the sister hotel (Rui Santa Fe situated next door) has a younger clientele and more of a party-scene.

Rooms:
Initially, both our room and our sister-in-law's suite were located on the ground floor of the hotel (rooms starting with #0XXX) which we requested to be moved to higher floors and were accommodated quickly. Note: The hotel did not seem to be really busy, so this type of room change might not be possible at high season. Our initial room was to be "Oceanview", however, we were hard-pressed to see the ocean without seriously cranking our necks. Our second room, was perfectly located on the top floor with an unobstructed view of the pool, ocean and Lands End – ideal for end of day cocktails on the balcony. We had heard that hall noise was a problem, but we did not experience anything out of the ordinary, except for the sound of the pacific waves crashing against the shore and birds chirping in the morning (if you consider that 'noise' LOL). Tip: When booking, you may want to request a full king size bed as many rooms contain only 2-twin beds stuck together.

Poolscene:
This was the first sun-vacation where we were not able to swim in the ocean outside of our hotel. And yes, it would have added more to the vacation, however, the pool scene is so fantastic with many pools to choose from -- all with their own sort of vibe. We mainly hung out at what people refer to as the 'party-pool' (which really isn't a 'party' but rather where the pool activities are). There is an identical pool on the other side of the resort if you want peace-and-quiet. The activities were the same everyday which seemed a bit repetitive, but were fun all the same, and no one bothered you to get involved in water aerobics or anything. Waiters never leave you without a drink in hand poolside, always around to get you a drink from the bar or make you one from one of their carts. Very handy. Loved the infinity pool and the in-pool lounge chairs. Water temperature was perfect (not too warm/cold). Swim up bar pool seemed a bit more upbeat with more house music on the hi-fi, but nothing over the top.

Loungers:
As with most all-inclusives, there are premium spots around the pool and they do get quite snapped up quite early with guests placing their towels to reserve. A few loungers that face the ocean start to get towels placed on them as early as 6:45 am. We took turns waking up at 7am to reserve our spots by the pool and make dinner reservations. However we did often see some prime loungers available at 9:30 am on the way to breakfast, so its not a big concern.

Dinner reservations system:
As others have mentioned this system is not ideal. One of the best restaurants in the resort is the Krystal, which can only be booked the day of -- which means arriving there no later than 7am to reserve. Tip: If you are a party of more than 4 people and you want to eat at the Krystal the reservation girl will say they only take reservations for 4 people. However, if you go to the restaurant at 6pm and talk to J. Manuel (the Host), he will try to accommodate if you have a fifth or sixth person. Anything larger, plan to sit at two separate tables as this is a very small restaurant.

Money:
You are able to use American dollars within the hotel and the few places we visited within Cabo San Lucas, however, Pesos are preferred by the locals as they have to stand in line at the bank with i.d. to convert American dollars over to Pesos, which is a hassle for them. In addition, Pesos provide a wider range of denominations that are handy for tipping. The hotel provides a cashier to exchange currencies (both American and Canadian), however, the exchange is less than you would receive at the bank hotel = 10.25 pesos to $1 CDN vs. Bank (Santander) $12 pesos to $1 CDN. As expected, Canadian currency (however stronger than US at this time) was not accepted anywhere. Next time, we will bring down just enough American for tipping for the first day and then just use hotel cashier or better still, make a quick trip into town for a Margarita at Monkey Business and double up with a trip to the bank. Safes are provided in the rooms. Our room had a sizable safe that accommodated a rather large pro-digital camera with large zoom lens, 2 additional cameras and various paperwork. We found these in room safe dimensions in an earlier review, which seemed to be accurate: 14.7 in. wide x 13.3 in. deep x 7.8 in high. with a removable shelf. So a 13 in laptop would fit but not a 15 inch.

Food:
All in all fabulous. Lots of selection. Main buffet is really good. If you can't get an a la carte reservation, no problem, the main buffet is better than any all-inclusive we've stayed at with lots of selection and has both indoor and outdoor seating. We LOVED our patio breakfasts in the morning with sparkling wine or bloody mary's to start the day food for anyone's tastes and great service. For lunch, there is the main buffet (with more choices) between the two pools or a smaller buffet at the Mexican restaurant. We ate at the Mexican Restaurant as it was closer to where our lounge chairs were and it was also quieter there. Our favourite a la carte restaurant was Krystal (amazing ravioli & shrimp starter and the steak was top notch and cooked to perfection) the wine is also a bit better at this restaurant (red is better than the white overall). We also enjoyed the Mexican restaurant. If you have any allergies, not to worry, they will cook something special for you no problem, just ask and you shall receive : ). We did not make it to the Japanese restaurant.

Drinks:
You can't expect premium cocktails at an all inclusive obviously. This is the 4th all inclusive hotel we've been to, and we find they all pre-mix the drinks and just add alcohol. Many people seem happy enough with this arrangement and perhaps just ask for more rum etc. in the drinks. We don't like sweet drinks at all, so that leaves you with two options: a beer, or a straight shot. A third option is to find a bartender that will make your drinks better. For example you can get them to make a margarita with real crushed lime juice, but they will have to work harder for this drink, so it's only fair to tip when you do get a good drink. Also, don't try for that special drink when a bartender is obviously rushed and harried. Get to know your bartender, and treat them well, your drinks will be better. Expect the liquor to be watered down at the beach/pool bars. There is a possible upside to this, in that it likely keeps some people from getting drunk in the middle of the day with the sun beating down. However, once again, it is possible to get a decent drink anywhere, you simply have to be personable and find the right bartender. Tip: Request "premium alcohol" or you will get the lesser quality alcohol. We gravitated to Margaritas, Mojitos and Pina Coladas. Wine quality not so good, but red is drinkable.

Lands End / Lovers Beach:
A definite must do. AMAZING swimming with fun waves, beautiful beach and geography. Divorce beach is unswimmable but fabulous to watch 15 foot waves crashing against the shore and the famous Archway. Great photo opts. Tip: Go early if you can and grab a spot near the cliffs so you can have a bit of shade and perhaps plan on a full day -- time well spent!. Our water taxi had a cooler we could use on the beach for our beverages (however, we did order a private water taxi). Do the snorkling if you can -- lots of cool fish to see.

Cabo San Lucas:
We wish we had more time so we could have explored the town more and do a bit of clubbing (next time). But as it was, with the help of fellow TripAdvisors we found "Monkey Business" -- a small open-air bar a few doors down from Cabo Wabo that make the best margaritas we had -- not to mention other fabulous concoctions. All are made with the freshest ingredients, generous pours on the alcohol and really well-priced. Victor and Piter (bartenders) were an absolute pleasure and hope to see them again on our next visit. Tip: Don't buy any bottles of alcohol in town. Its cheaper at the airport duty free and they have many premium tequillas. We were blown away by Clase Azul (white and blue porcelain bottle), which is available in Duty Free. If you do buy outside of the duty free, you will have to pack it in your bags which will then likely be overweight, resulting in a $100.00 + charge to check your bags.

Weather:
Primo weather! Dry heat, pure sun, no clouds, no rain and always a nice light breeze. Tip: The sun is full-on and hot. Bring LOTS of sunscreen and a hat -- you will definitely need it. We were expecting the nights to be a lot coooler than they were. Days were pretty consistent clocking in around 26 degrees C (felt like 30-32). At night you may needed a light sweater to be comfortable.

A definite 'will return' on our radar with high recommendations to the Riu Palace.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 6, 2011

Oh, let me tell you about the Riu Palace...

We arrived the day before the wedding around 3:00PM on a Thursday. The lobby's pleasant but it's open and really hot. We got to the front desk and there were about 15 people scurrying around like crazy. They don't have computers up front so they literally have a notebook that has the names of arriving guests. They had a hard time finding our reservation (they actually said "Are you sure you're not Sarah McDonald?" and we we're like "Yes, we're sure that's not our last name"). Once they finally found our reservation, they told us that the hotel was oversold and that they were putting us in the Santa Fe (which is across the way). We argued with them for about an hour but they offered no consolations (they didn't one say once that they were sorry). They were "nice" enough to upgrade our room when returned the next night but it wasn't worth the hassle. They did this to half the wedding party (including the father and grandmother of the bride) and it really put a damper on the whole trip. It was pretty stressful. I just wanted a relaxing vacation!

The Santa Fe was pretty awful (which I won't really get into because we were only there one night). It was spring break and party central (the bride is a teacher - that's why we were there in late April). Very noisy and wild with college kids running around everywhere all night. Around midnight there were kids passed out in the lobby and hallways! Also, our room was about a mile from the lobby, and you have to walk outside to get to it, and it was really hot! Also (this is really funny), they tout having a "sports bar" with food that's open 24 hours - this consists of a room with soccer on an old TV with white bread & bologna! Seriously!

The next day (around noon), we had to wait in a long line to check out (and we had to argue about bogus phone charges) and then took a cab back to the Riu Palace. After we waited in line for about 20 mins, they told us that our room wasn't ready. This was really bad because Sarah was the Maid of Honor and the wedding was at 5:00 and she needed to get ready. We told them how badly we needed the room but they didn't care. About an hour later, we FINALLY got our room. The room was extremely mediocre (and it was an upgraded room). I'd say it was a cross between a Motel 6 and a Travelodge. After we got to our room, our luggage never arrived so I had to go to the lobby and get it myself! The food was HORRIBLE. Atrocious even. Really weird food (i.e. the beef was grey). I'd say is wasn't even Denny's quality. The lunch buffet consisted of grey hamburgers and water-boiled hot dogs. The food in the "restaurants" was really bad and made me sick one night. I will say that we went to the main dinner buffet on our last night and it was decent.

The wedding itself was really nice...they actually did a good job. HOWEVER, the ceremony took place right next to some rooms (about 30 feet away) and when the ceremony was over, some college kids began gawking at the bride's mates from their patio (and hollering at them). Also, while we were taking wedding photos, one of the college kids broke a beer bottle and fell on top of the glass. CLASSY!

We had some fun...the dance club is small but nice & fun. The pools are OK. The swim-up bar is cool and the drinks were good (I love Pina Coladas!). One thing that bothered me was I was (FINALLY) sitting by the pool and getting some rest and then a guy came on the PA system yelling in Spanish with really obnoxious dance music. The rooms are clean but very mediocre (for what they charge). I was also disappointed that you can't even swim in the ocean by the resort (you have to go a mile up the coast) because of undertows. Also, I don't think Cabo is very pretty...it's desert meets ocean (big deal). I think we're probably spoiled because we're from Northern California.

I also have to say that the resort employees are very nice and have good intentions. I blame the resort itself and not them.

No, we will never stay at the Riu Palace again. We don't ever want to go back to Mexico either. We were, however, talking to a couple at the airport and they said they had a great time because they stayed at the Westin Resort and went parasailing and jet skiing. I would've liked to have done these things but I was too busy arguing with people who didn't understand me and moving my luggage from room-to room. I don't even think we're that picky...I just think that the Riu Palace is a rip-off and THEY JUST DON'T CARE ABOUT THEIR GUESTS. After it was all over, we said we would look back on this and laugh. Nope...it's not funny yet.

Room Tip: Stay somewhere else!
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  • Stayed April 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 4, 2011

I dont know how people could complain about this hotel. The staff was overly friendly, food was great at the specialty resturants and the buffet. Alot of fun activities in the pool by the staff and around the resort ex. jet skiing, snorkling, water taxi to the lovers beach. The evening shows at the hotel were entertaining as well. This was my girlfriend's and I first time at an all-inclusive resort and the experience was great. Staff was very friendly and accommodating, make sure you bring enough singles bills to tip the staff because they really work hard for it. I also notied that white people are very bad tippers or no tippers at all. No bueno!

Con's
-Beach water was un-swimable. Waves was way too high to swim in.

-Our Flight arriving to cabo was cancelled due to weather so we missed one night and the hotel did not accommodate and refund back our one lost night. For this to be a 4/5 star hotel it was kind of dissappointing.

-Change machine needed. The front desk couldnt make enough change for tips.

Room Tip: the higher the room the better the view.
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  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arden, North Carolina
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 3, 2011

We just got back from celebrating our 13th anniversary and had a wonderful time at this resort! We picked Riu Palace based on the reviews people had written and photos posted on Trip Advisor. Don't take the negative reviews too seriously. We've been to one other Riu resort in Negril, Jamaica, but this one was much nicer. The resort is immaculate and the staff is very friendly. They will do everything they can to accommodate their guests. The room has a safe that is large enough for 2 iPads, wallets, passports, jewelry, and cameras. A laptop won't fit.

As vegetarians, we were a little curious as to what food options and choices we would have, but quickly realized there would be no problem. The food was well prepared, fresh, and absolutely delicious!

The water is very beautiful, but I wouldn't advise swimming in it, as the undertow is incredibly strong! If you decide to swim, it is solely at your own risk. Also, lots of puffer fish wash up on shore frequently.

Definitely take an excursion to Los Cabos and the Marina area... nice shopping and boat rides available to Lovers Beach, sea lion colony, and the famouse Archs.

Room Tip: ocean view a must
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2011

Reading some of these reviews goes to show that some people really will moan about anything and everything. My only complaint would be that the entertainment is not top rated, but very simple, and some people were enjoying it, but nothing special.
The evenings are cool, even t his time of year, so ladies bring a shawl.
The Krystal and the Japanese restaurants are great!

Room Tip: All the rooms are oceanfront of some kind.
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Top Contributor
82 reviews 82 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 3, 2011

We had 10 rooms for a work retreat. I stayed at a all-inclusive Riu in Playa so I knew what to expect. Having stayed at lower quality all-inclusive, having travelled a great deal personally and spent 15 years in the hotel business I think I appreciate some of the things others do not.

Rooms: We had garden view. 2 doubles pushed together instead of king bed (hate the crack). TV, stocked fridge with free beer, soda, water and 4 mid-shelf liquors, a deep tub and safe. Rooms very clean, lots of good towels, good AC, bed kind of hard (see open bar - no big deal on that). We had no noise, but the pool view near the "loud" pool would have to listen to the music and activity team all day.

Bars: everywhere. 2 pool bars, poolside carts, 24 hour bar, beer taps open to guests. We lived on Miami Vices, Chunky Monkeys, Coconut rum and pineapple. At night it was Johnnie Walker Red or Don Julio Tequila with Dos Equis. Great service

Food: Everyone gets picky here. We ate at the Steakhouse and it was not good. The Buffets (breakfast & dinner) are huge and offer a ton of options for everyone - in the end this was best for our group. 24 hour room service = ok. 24 hour sandwiches at bar = good. Ate at Mexican reservation restaurant is was good. Overall I think the food is good to good+. Better than many inclusive resorts, not as good as doing it on your own. If you do not know the reservation process for themed restaurants then figure it out in advance.

Service: Great job all around

Amenities: I like the two pools because they are cold. health club was nice. Spa was expensive. Shows are, well, umm, exactly what you would expect. Night club is weak compared to going to town, but it was kind of busy on weekend. Beach is very nice, but not really swimmable.

Overall I liked Riu Palace and at $250 a night we certainly got our money's worth. All inclusive removes many of the choices and worries of ‘add on’ expenses, which is nice on a long weekend. I would go back to Riu and the Palace.

Oh yeah free wifi in lobby. would be nice to extend range to lower levels

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Palace Cabo San Lucas

Address: Av. Camino Viejo a San Jose | Del Cabo KM 4.5 El Medano Ejidal, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Top resorts Hotel in Cabo San Lucas
#16 Spa Hotel in Cabo San Lucas
#18 Luxury Hotel in Cabo San Lucas
#20 On the Beach Hotel in Cabo San Lucas
#21 Family Hotel in Cabo San Lucas
#24 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Cabo San Lucas 4*
Number of rooms: 642
Official Description (provided by the hotel):
Located in the southern Baja California peninsula, 4.5 km/2.8 miles from Cabo San Lucas. 5-storey building. On the beachfront. Complimentary sun loungers on the beach. 32,000 m2 garden. 3.5 km/2.2 miles from downtown Cabo San Lucas. 40 km/25 miles from the airport. 500 m/1650 ft from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 
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Also Known As:
Riu Palace Cabo San Lucas Hotel Cabo San Lucas
Riu Palace Los Cabos
Riu Cabo San Lucas
Riu Los Cabos
Hotel Riu Palace Cabo San Lucas Los Cabos

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