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Hacienda del Mar Vacation Club: Traveler Reviews


Hacienda del Mar Vacation Club
Cabo San Lucas, 23410 | Cabo Del Sol, Cabo San Lucas 23450, Mexico
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Traveler Reviews

87% Recommend
4.5 of 5 stars 127 reviews
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Beautiful Property

Hacienda del Mar Vacation Club

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4 of 5 stars
happytraveler0210 1 contribution
Stockton California
Sep 18, 2008 | Trip type: Family
1/1 found this review helpful

Our family with daughter, husband and 6 yr old grandson just returned from a week at the Hacienda del Mar Vacation Club. We stayed in a 2 bedroom, 3 bath with full kitchen and laundry facility, very convenient. Although it was a full kitchen, utensils were at a minimum. No oven. Would have been difficult to prepare a whole meal for a group of 5, much less 8, which it did accommodate. Seating in living area also for 5 maximum.

Beds very comfortable with great pillows. Lots of super-sized towels. Liked the fact we could tell them each day when to come clean the room. Cleaning crew always did a great job. Big showers...would have liked a bit more pressure, but always enough hot water.

We tried some of the activities offered daily. Since it was low season we had no trouble with too many people, anywhere on the property. Although it said it had children activities, we never found when or where those were. The arcade was closed for repairs, so there was a little disappointment there.

Staff around the pool was great! Always there to help with umbrellas, moving chairs, towels,etc. Very friendly!

The most disappointing thing about this property was the restaurants. Two were closed for repairs. We tried Tomatoes on a night where there were only 4 other tables of people there, and the service was not good. Food was overpriced, $19.50 for a hamburger, $15. for a Cobb Salad and $10. for a bowl of soup.
High prices for Mexico. Plus the food was only fair. We did not try the other restaurant as we heard similar reports from other guests. If you are going to charge those prices, you had better be great at food, service, everything, because we could go into town and get much better food at better prices.

A couple of suggestions to make this into a 5-star property...... provide the pool mats, pool noodles, and some beach type toys for guests at no extra charge. Offer the golf cart transportation to people. When we came out of the restaurant (after dark and in the rain) the staff with golf carts were just sitting in them. It would have been great to have a ride! Another time I was having a problem walking and our building was a pretty long distance from the pools, restaurants, etc. When I asked how much farther to Building 14 they said just up the hill and to the right, instead of offering to take me there. Directions at the on-line computers would have been helpful. No clues how to get into the internet.
Little things could definitely make this into a 5-star property.

Great location, not too far from town, but far enough to feel exclusive and private.

  • Liked — Friendly staff, luxurious property, variety of pools, short distance from Cabo
  • Disliked — Restaurant service and food, prices of drinks and food
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since September 18, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Great Location and Staff- Beware of Timeshare Lures

Hacienda del Mar Vacation Club

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4 of 5 stars
shopey 1 contribution
Pennsylvania
Aug 25, 2008 | Trip type: Family
1/1 found this review helpful

We just got back from Cabo and overall had a great time for first-timers in Cabo. HDM was very nice, a good location if you don't mind being outside of town. We traveled with children so this location we perfect. HDM's Tomatoes Restaurant was great, a different buffet feature each night. We stayed in a 2BR suite as part of our TS exchange with RCI. Our suite was very spacious and the beds were comfortable but it could have been cleaner. We had problems with ants the entire week. The staff is great and very responisve to our needs. If you can, pick up groceries at the MEGA in San Jose del Cabo on your way from the airport to the HDM. Be careful of the time share staff, they can lure very quickly and easily with hard to resist promotions and promises. If it sounds too good to be true, it probably is! We also recommend the CaboMar Sunset and Salsa Cruise. I was well worth the money. Medena Beach is no place for young children and the beach vendors will make you crazy.

  • Liked — the pools and activities
  • Disliked — the ants
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since May 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, People with disabilities
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Awesome...Again

Hacienda del Mar Vacation Club

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5 of 5 stars
oldfatman 35 contributions
Katy, Texas
Aug 21, 2008 | Trip type: Family
0/2 found this review helpful

We just retuned from another great week at Hacienda Del Mar in Cabo. The resort was beautiful as before and the staff is on top of every need. We ate at several restaurants in Cabo including Villa Serena at the RV Park ( do not let that fool you), La Casa Country which is country western setting with a floor show by the waiters at around 8:00 PM, Hard Rock which is always good. Zipper's at Costa Azul in San Jose del Cabo was good food and you get to watch the surfers, also do not miss The Hangman in San Jose. We chartered a fishing boat through El Budster and had a great day. Captain Victor and first mate Ismael took us to the fish and we caught two nice size Dorado (Mahi Mahi). Ismael filet them for us and we took them directly to The Sleepless Lobster, where they were prepared three different ways at no charge. Just buy your sides and cervezas and margaritas from them...now that is fresh fish. We also drove to Cabo Pulmo to snorkel and saw a part of Baja untouched by modern technology. Great snorkeling and a beautiful 2 hour drive through the mountains.

  • Liked — Buildings and pools are beautiful.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since August 18, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, People with disabilities
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping, Golf, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
falling out of love

Hacienda del Mar Vacation Club

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3 of 5 stars
lynnesstuff 2 contributions
Skagway, Alaska
Aug 16, 2008 | Trip type: Friends getaway
2/3 found this review helpful

We bought into a timeshare at Hacienda del Mar vacation club 5 years ago. LOVE THE GROUNDS, love the rooms, love the sea, love the weather...in Oct-Nov. In Feb. a whole different story-"old-timer" owners unfriendly and possessive of the beach and pool chairs-will race you like "poor white trash, as my grandmother used to say, then give you the evil eye if you manage to beat them the next day. It was a fairly closed group, the February Club. Staff is helpless in the face of the moneyed establishment and do nothing to discourage the behavior. We generally kept to ourselves and enjoyed our own company after enough unfriendliness. The much lauded Pitahayas Restaurant was tried three different years and dismayingly predictably terrible in service, with very funny tasting butter, wines not stored properly and overpriced, strangely combined food. We are excellent cooks and wine lovers so learned quickly where not to go. The staff we found to be courteous and helpful, but exhausted in Feb., and it seemed they had to put up with a lot of rude and demanding patrons. We did learn the painful but efficient reservation system. If an ocean front is desired, the request has to be in on the stroke of one year and one minute before the desired time-otherwise, just forget about it. The other units are very nice, but these are considered the primo and there is hot competition. We have given up going there and now use our weeks for trading opportunities in other resorts. This is essentially almost a souless resort with little going for it if you are not a golfer who likes to spend a great deal of money for the privilege.

  • Liked — The resort grounds and layout is beautiful
  • Disliked — The Pitahayas Restaurant and the competition for beach chairs
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Other
  • Traveled with Friends
  • Age group 50-64
  • Member since January 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Great pool scene, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Pithayas prices exceed value

Hacienda del Mar Vacation Club

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2 of 5 stars
Savvy525 3 contributions
Michigan
Aug 9, 2008 | Trip type: Family
0/1 found this review helpful

This is a nice resort, but very pricey compared to other properties of comparable worth in Cabo. The Pithayas Restaurant in particular is exceedingly expensive for the quality of food and service. Our waiter recommended an appetizer sampler, then said we would need two for a party of six, and when the bill came, we were in for $88 worth of appetizers! This on top of six entrees that averaged $38 each. The food was ok... really not as good as some meals we had in Cabo for a fraction of the price. The restaurants at the Pueblo Bonito resorts are far better, even at a much lower price point. Also, Haciendas say they have a swimming beach, but a local fellow confided that they always fly the red flag so if someone drowns they can't be sued... and as a former lifeguard, I did not consider the surf on their beach safe. It was crazy rough, and even the experienced strong swimmers in our party felt it was too dangerous to venture into the water. If you want to swim, you are far better off at Pueblo Bonito Los Cabos or Pueblo Bonito Rose. Much more sheltered and calm, but still lots of good waves and fun.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since August 09, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older travelers, Great pool scene, Families with young children, Tourists
  • I do not recommend this hotel for Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Hacienda del Mar Vacation Club Also Known As

Address: Cabo San Lucas, 23410 | Cabo Del Sol, Cabo San Lucas 23450, Mexico