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“Beautiful Location” 4 of 5 stars
Review of Hacienda del Mar Vacation Club

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Hacienda del Mar Vacation Club
4.0 of 5 Resort   |   Corredor Turistico Km. 10, Lote D | Cabo Del Sol, Cabo San Lucas 23450, Mexico   |  
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Ranked #10 of 66 Hotels in Cabo San Lucas
Boston
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Beautiful Location”
4 of 5 stars Reviewed January 24, 2014

This was our first time trading our timeshare and I'm glad we picked Cabo San Lucas and the Hacienda del Mar. The hotel is a Sheraton property and it is beautifully landscaped. All the employees we met were very friendly and helpful. Check in was very quick except for the timeshare portion, after you check in you are greeted by a timeshare rep who wants you to attend a presentation your first morning there. We already own a timeshare why would we want another one. She wanted to charge us $20 and we would get it back when we came to the presentation. After traveling 10 hours I just want to get to my room.

Our room was called a studio unit but it was huge with 2 queen beds, a separate sitting area with kitchenette, 2 flat screen tvs and a huge balcony. The 1st part of the balcony has 2 chairs and a small table and was covered the 2nd part had 2 lounge chairs and a table and was under a pergola to give you some sun protection and the 3rd part was out in the open if you wanted to sunbathe. 1 draw back to the room was the noise, it definitely was not soundproof we could hear the people upstairs walking around and dropping things and every morning at 4:00 someone's car alarm would go off. We were in room 3816 which is at the very edge of the resort and actually overlooked the service area which had a large hole where trash was dumped. You couldn't see it if you were on the lounge chairs only if you stood up and looked that way.

I found the restaurants to be pricey. Breakfast buffet at Tomatoes cost us $55 for 2. Girasoles breakfast was by far the best $17.50 each all you can eat off a menu. We shopped at WalMart for food and drinks so we didn't have to eat out every morning. All the food we had at the hotel was delicious. We went fishing 1 day and the chef at Girasoles cooked it for us that night and it was very good. We had a very romantic dinner at De Cortez, sat on the patio overlooking the beach with a huge full moon over the ocean. We never ate at Pitahayas but we loved to have a drink at the bar there and look out at the ocean. Also El Suerte was a beautiful location to see the ocean and the pool.

We took a fishing excursion with Marina's Fleet the captain was Arturo Moreno. This was probably the most disappointing part of the trip. We paid $400 for an 8 hour trip then had to pay for the fishing licenses $34, live bait $30 and to get on the dock another $1. We brought our own lunches and drinks. About 45 mins outside the harbor we caught 3 mahi mahi. We went further up the coast about 45 mins and just circled the same area for 6 hours and never caught anything else. The captain obviously didn't want to waste his gas going further out and then he never used the bait we paid for. When we got back to the marina he expected us to give him all the fish. We gave him 1 and kept the other 2 even though we knew we wouldn't be able to eat it all. There are much better companies to use with much better boats.

We golfed at the desert course and the ocean course and although everyone seemed to think the ocean course was the better one and more picturesque we did not agree. The desert course is beautifully manicured with views of the ocean as well. There were a couple holes on the ocean course that seemed to be thrown in just to say they have 4-5 holes on the ocean.

Another issue we had was the rental car we booked. I did not know in Mexico if you rent a car they will be putting a hold on your credit card. I turned down the optional insurance and was told there would be a $3000 hold on my CC. I decided to go with the full insurance but there was still going to be a hold of $1500 because the insurance doesn't cover the interior. Needless to say I cancelled the rental and took the airport shuttle. As it turned out we really didn't need a car. The hotel offers a shuttle to town for $10 r/t per person. Only problem is if you want to stay out late the last shuttle back to the hotel is at 9:30.

All in all Cabo is beautiful, the weather was perfect mid 80's during the day to high 50's at night. the hotel was beautiful and comfortable but a little bit of a distance from town and we met a lot of very nice people, employees as well as guests.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, January 27, 2014
Dear hagmass;
Thank you for your comments. We appreciate your feedback regarding your stay at Hacienda del Mar Vacation Club. We are always looking for ways to improve and enhance our service, and this is what keeps us focused on delivering better every day.
We look forward to having you back with us again soon, and please, let us know if we can be of any assistance in planning your next getaway to Hacienda del Mar Vacation Club.

Claudia Trujillo
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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629 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 16, 2014

We traveled with our two kids (3 years and 6 months), and our brother and sister-in-law and their one year old. We stayed in a two bedroom unit, three bath unit. Our unit (1314) was on the ground floor and had a beautiful garden accessible from the patio. The kitchen, living and dining room were a great size and provided ample room for the kids to cruise and explore while indoors. We enjoyed trying out a different pool each day, there are 6 pools - adults only, infinity, activity, kids, swim up bar, infinity pool. There was always a chair available. We cooked in our unit as well as sampling all of the restaurants. Girasoles has affordable Mexican cuisine, Tomatoes has a large buffet for a reasonable price for every meal, De Cortez is an amazing steak house right on the beach. Palapas is a Polynesian dining experience. Girasoles and Tomatoes welcomed our small children and gave complimentary meals to the little ones who wouldn't eat a full meal. The staff went above and beyond to accomodate our large family, and assisted greatly in lugging around all of our possessions. All staff seemed genuinely pleased to have our kids around. The resort provides at shuttle every 90 minutes to and from the centre of Cabo San Lucas for $10. We traveled into town twice for activities and shopping. We enjoyed the trip so much we are headed back next year.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, January 24, 2014
Dear MareHare:
Thank you so much for your wonderful comment!!!
We are very excited to hear that you were able to relax and enjoyed the restaurants and amenities we offer at the Resort.
Comments like yours make us proud and encourage us to keep on working hard and offering the best of service to our dear guests.
Thank you for your kind words regarding our staff. It is amazing, indeed.

Looking forward to welcoming you back soon!
Sincerely

Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

Located a short distance from Cabo San Lucas.on the major road between Cabo San Lucas and San Jose Del Cabo. Great beach. Grounds are very well maintained with nice Palm trees beautiful flowers. Several pools all in great shape with most having a great view of the Sea of Cortez Stayed in a 3 bed 4 bath suite with a bal. and hot tub. All in very nice condition and well maintained. Staff great and very helpful. Resturants very good offering a variety of foods. Pool staff very helpful

Room Tip: first floor is nice if you have a lot of bags although an elevator is avail
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, January 24, 2014
Dear jws1946:
Thank you so much for your wonderful review. We appreciate your feedback regarding your stay at Hacienda del Mar Vacation Club.
Our guest’s comments are very important for us and we are very happy to hear that you had a wonderful vacation! Thank you for your kind words regarding our staff. It is amazing, indeed.

Looking forward to welcoming you to your home away from home!!!

Sincerely

Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mpls
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 12, 2014

We stayed here for Christmas week with our son in a 2 bedroom villa with 3 bathrooms(sofa bed, 2 queen beds and a king bed to sleep 8 people). This is our third stay at this resort and the first time as owners of the vacation club. This is an awesome place! It's done in hacienda style so you feel like you are in Mexico yet have all the conveniences: full kitchen with ice maker in the side by side fridge, microwave, smooth cooktop, flatscreen tv, padded furniture on the patio, fresh sheets on the bed everyday if you want(decline if not). The Girasoles restaurant has happy hour in the bar from 5-10 pm everyday (2 for 1). The food is better here than at Tomatoes at the Sheraton that shares the property and prices are better.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, January 24, 2014
Dear RitaMpls:
We really appreciate you taking the time to write such a wonderful review of your stay at Hacienda del Mar Vacation Club.
We will keep doing our best to create new experiences for our owners & guests, and we will be very happy to pamper you again very soon!

Looking forward to welcoming you to your home away from home!!!

Sincerely

Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White City
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 8, 2014

Traveled to Cabo San Lucas and stayed at the Sheraton Hacienda del Mar. It was very good for a convention / conference. Everything was good. Golf at the Cabo Del Sol Desert and Ocean golf courses was very good. These are affiliated courses and in the proximity; very short ride in the complimentary van. Food ala carte was good. Once put on the fixed menu (all-inclusive) it was limiting which likely had nothing to do with the resort. Half-hour cab ride into the marina at Cabo (had to try Ruth's Chirs Steakhouse at the marina). It was better than average. Have no reason to return and would not dissuade anyone from going there but if you want to be near the action, get closer to the marina.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, January 9, 2014
Dear WhiteCity:
Thank you so much for your wonderful review. We appreciate your feedback regarding your stay at Hacienda del Mar Vacation Club.
Our guest’s comments are very important for us and we are very happy to hear that you had a wonderful vacation!

Looking forward to welcoming you to your home away from home!!!

Sincerely

Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2014

Our family of 6 adults stayed here and it was great. Penthouse was awesome- 3 bedrooms/4 bathrooms. Beautiful deck. Great space for all of us. In addition , there is a water area if you do have small children . Beautiful place with old Mexican charm.
Only drawback is that it is a little ways from town.

Beautiful resort! Beaches and pools are spectacular, great amenities .

Stayed January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, January 9, 2014
Dear Mplsrg:
Thank you so much for your wonderful review. We appreciate your feedback regarding your stay at Hacienda del Mar Vacation Club.
Our guest’s comments are very important for us and we are very happy to hear that you had a wonderful vacation!

Looking forward to welcoming you to your home away from home!!!

Sincerely

Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 7, 2014

We have loved going to Cabo for 20 years now and have stayed a few other resorts, but in our book there is nothing that compares to the architecture and level of service offered at Hacienda. Once again... Food was great as well as the helpful staff. We rented a car and went shopping at Walmart to stock the kitchen and then were set to venture out daily. Snorkeling (Chileno Bay), market shopping for gifts to bring back, glass factory for keepsakes, and of course the drive to Todos Santos to Hotel California for lunch. Crazy Lobster and Sleepless Lobster are good local eateries as are many others...Zippers, Baja Lobster, Deseos, and Pitahayas. Party scene in evening at Squid Roe...enjoyed Dinner Cruise on Cabo Rey. Always hate to leave. Remember, Hacienda Del Mar requires a car or taxi since it it located in the Corridor between Cabo San Lucas and San Jose del Cabo. We prefer it that way! Enjoy... Welcome to Mexico!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, January 9, 2014
Dear oldfatman:
We are absolutely thrilled with your kind review. Comments like yours make us proud and encourage us to keep on working hard and offering the best of service to our dear guests.
We will keep doing our best to create new experiences for our guests, and we will be very happy to pamper you very soon!

Looking forward to welcoming you to your home away from home!!!

Sincerely

Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hacienda del Mar Vacation Club

Address: Corredor Turistico Km. 10, Lote D | Cabo Del Sol, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Cabo San Lucas
#6 Spa Hotel in Cabo San Lucas
#9 On the Beach Hotel in Cabo San Lucas
#9 Luxury Hotel in Cabo San Lucas
#9 Romantic Hotel in Cabo San Lucas
#11 Family Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hacienda del Mar Vacation Club 4*
Number of rooms: 273
Official Description (provided by the hotel):
An exclusive beach front hotel, located in the Cabo del Sol resort community, with 273 suites. Our magnificent resort is adjacent to the world famous Jack Nicklaus designed Ocean Golf Course. The resort is composed of 20 Villas all in Mexican Hacienda style, with romantic walkways through lush green landscaped and tropical flowers. ... more   less 
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Also Known As:
Hacienda Del Mar Vacation Club Hotel Cabo San Lucas
Hacienda Del Mar Vacation Hotel
Hacienda Del Mar Vacation Resort
Hacienda Del Mar Cabo San Lucas
Hacienda Del Mar Vacation Club Cabo San Lucas, Los Cabos

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