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“Beautiful Hacienda del Mar” 5 of 5 stars
Review of Hacienda del Mar Vacation Club

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Hacienda del Mar Vacation Club
4.0 of 5 Resort   |   Corredor Turistico Km. 10, Lote D | Cabo Del Sol, Cabo San Lucas 23450, Mexico   |  
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Hotel amenities
Ranked #9 of 68 Hotels in Cabo San Lucas
Certificate of Excellence 2014
Roseville, California
Top Contributor
82 reviews 82 reviews
8 hotel reviews
Reviews in 42 cities Reviews in 42 cities
32 helpful votes 32 helpful votes
“Beautiful Hacienda del Mar”
5 of 5 stars Reviewed June 22, 2013

We just returned from a week at Hacienda del Mar Vacation Club ad had a wonderful stay there. We were there with our daughter, her husband, their two young children and were very comfortable in a 3 bedroom 4 bathroom unit in Building 16 which overlooked the children's pool.
The unit was bright and spacious. The beds were very comfortable. Daily maid service for
$4 per day was nice. It was a full kitchen. The first day we made the 10 minute taxi ride to Walmart to stock up for the week. Costco is just a couple minutes from Walmart. There are about half a dozen other pools. We particularly liked the Dolphin pool. The Vacation Club shares the beautifully landscaped grounds with the Sheraton Hacienda del Mar. The beach is beautiful and expansive. Check out the tide pools and the crab colony on the rocks toward the west end of the beach. Two gorgeous Cabo del Sol golf courses right there. The food at the restaurants was very good but a little pricey. The breakfast buffet at Tomatoes was very good.
Fajitas dinner at Girasoles was great. Fish tacos at Tortuga on the beach were excellent. The blackened snapper at Pitahayas was fabulous. The highlight meal though was a short shuttle drive away at the Cabo del Sol golf course clubhouse where we had Father's Day brunch. Wow! We've eaten a lot of brunches but nothing compares to this one. Pricey but worth it. Hacienda del Mar is between Cabo San Lucas (10 minute drive) and San Jose del Cabo (15 minute drive). It is very peaceful and quiet.

Room Tip: If you are traveling with young children, the units in Buildings 16, 17 & 18 are around the chil...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, July 3, 2013
Dear steve5235:
Thank you for your wonderful review and recommendation! Describing your visit as “Beautiful Hacienda del Mar" is true high praise and very much appreciated.

We look forward to welcoming you back once again in the near future!
Thank you for taking the time to share your experience with everyone on Trip Advisor.

Best Regards
Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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750 reviews from our community

Traveler rating
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    24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
jersey shore
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 20, 2013

We are owners at HDM but have not been here every year. Last visit was 2011. We came by ourselves to celebrate our anniversary. We stayed in one of the older smaller buildings (Building 6) which we liked very much, since it was an easy walk to the pools and beach. Our spot was the pool closest to Pitahayas Restaurant. The young ladies who run the activities there are a huge asset to the resort! In fact, all the staff from the Concierge at Vacation Club, Front Desk at Vacation Club, bartenders, waiters at all the restaurants were great! Some of the staff have been there since 2006, when we first started coming to HDM. We had dinner at Pitahayas, Girasoles and DeCortez, never leaving the property at night. All our meals were delicious. We had perfect weather and a truly relaxing vacation. It has become one of our favorites.

The one and only complaint we had was with the timeshare staff. This is the first time we attended a timeshare meeting since we bought our unit in 2006. We were told we would be updated on the new property planned. So, we sacrificed one morning at the pool and went to the meeting. We were brought on a tour of the new buildings in the rear of the property and were told of the new property being planned in another location. We were honest with the man and told him that we were not interested in adding to our portfolio, but he continued to give us the sales pitch. He then brought over another gentlemen who became very pushy. It was at that point that we decided to leave. So much for the information session. This was a pushy sales pitch to get us to buy more. Don't fall for it!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, July 4, 2013
Dear jerseyshoregolfer:
Thank you for your wonderful review and recommendation! Describing your visit as “Back Again To Paradise” is true high praise and very much appreciated.
Thank you as well for your wonderful comments about the staff and the service that they provide. They all truly enjoy what they do and I am always so happy when their efforts are recognized by our guests. Your kind comments are being shared with all of them!
Regarding the timeshare staff I sent your comment to our Sales Director concerning this subject, please rest assured we are taking corrective actions to prevent such things from happening in the future. All the comments that we hear from our dear guests, are very valuable to us, and it keeps us focused. We apologize for the negative feeling you experienced.
Hurry back soon, you home in Cabo awaits you and we look forward to welcoming you back for another wonderful vacation!

Sincerely
Claudia Trujillo
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sulphur, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

This was my first visit to Cabo San Lucas and I am happy as well as I picked Hacienda Del Mar as my residence for a week. The resort is beautiful and well maintained. We were treated with the utmost respect and hospitality. When we were asked why we chose Hacienda Del Mar, I replied that it was because of the reviews that I read on Trip Advisor prior to booking the vacation. I also want to add that I booked this on behalf of the 3 other women that I traveled with, not knowing their preferences! We have all decided to make it a girl's trip every other year to this resort. I cannot honestly complain about anything at the resort! Had bad experiences in town and with the rental car agency, but that is separate from the resort and thankfully did not put a damper on the total trip! I highly recommend this resort if you are looking for a piece of paradise to visit!

Room Tip: Ask for an ocean view when you are booking a room. Also, just to let you know that the resort and h...
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, July 4, 2013
Dear Bandit615:
Wow, Wow, Wow!! What a wonderful review! It is a pleasure to hear we achieved our goal of providing the ultimate service and guest experience.
I passed along your feedback to all of our team members, they were so proud to have earned such positive comments about your stay at Hacienda del Mar Vacation Club.
Hurry back soon, you home in Cabo awaits you and we look forward to welcoming you back for another wonderful vacation!

Regards

Best Regards
Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manhattan Beach, California
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 18, 2013

We just spend a week enjoying the resort with 17 of our closest friends and family. The spa and the food were outstanding. The rooms were spacious, although our builiding was in need of renovation which is supposed to happen in the near future. The staff from the hotel were delightful, but one of the time share staff (Gail) was hostile, disrespectrul and rude to three of our friends. I wish they had tapped her outrageous statements such as "we put the RCI trades in the dregs of the hotel". There were more.
Inexcusible!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 18, 2013

Good location, away from the chaos of cabo but close enough to be there in 10 mins. Don't plan on swimming in the ocean, crazy surf. Didn't eat at any restaurants, nice pools and enough of them. Real Spanish feel, partnered with jack Nicklaus golf course which has amazing views on the ocean course. Would stay again if in cabo.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, June 12, 2014
Dear 212armen:
Thank you for your lovely review. It sounds like you really had a wonderful time.
Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day.
Thank you again for all your kind comments, we are looking forward to your next visit.

Sincerely

Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
1 review
5 of 5 stars Reviewed June 17, 2013

I just returned from a week at Hacienda del Mar Vacation Club. The food, service and drinks were awesome. I've been going there for 6 years, and this was the best week so far. The food at the all the restaurants, albeit a bit expensive, has improved considerably. We didn't have a bad meal the entire week. The one issue came when TransCabo (the taxi company) did not have our reservation, made by the hotel, upon arrival. However, they quickly responded with a private shuttle within a few minutes. Heather, from the resort sales staff, was knowledgeable and pleasant to deal with even when we declined the upgrade offer. Everyone on the staff always had a smile on their faces and went above and beyond for guests. All in all, an excellent week.

Room Tip: Book reservation as early as possible to get the desired building and/or view .
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Stayed June 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, July 3, 2013
Dear funincabo_13:
Thank you for your wonderful review and recommendation! Describing your visit as “Wonderful vacation at Hacienda del Mar" is true high praise and very much appreciated.
Thank you as well for your wonderful comments about the staff and the service that they provide.
They all truly enjoy what they do and I am always so happy when their efforts are recognized by our guests. Your kind comments are being shared with all of them!
Hurry back soon, you home in Cabo awaits you and we look forward to welcoming you back for another wonderful vacation!

Regards
Claudia Trujillo
Guest Relations Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Oaks, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2013

Friends of ours recommended this beautiful resort to us a few years ago and we have stayed there four times with them. My wife and I have traveled to many places over the last 35 years and we both feel that this resort is the most beautiful we have ever stayed at. The main building is what I would call "Old Mexican" style and it is very striking. Colorful ceramic tile and fountains are everywhere. The grounds are covered with so many beautiful plants, trees and flowers everywhere you turn. They must have a huge staff to keep everything so perfectly manicured. The infinity pools are awesome and the beach is great. As with other resorts along the "corridor", the water can be pretty rough but it is spectacular! In March we can usually spot whales even very close to shore. The restaurants are very good with Pitahaya's and Giresoles being our favorites. Giresoles is open air (as most of the resaurants are, on top of a 4 story building. We love eating breakfast there taking in the beautiful view. We did the timeshare thing which was a bit longer than they said it would be but we did not feel pressured in any way. We had a nice breakfast before touring some really beautiful models. At the end, we got a certificate for $100.00 towards dinner at the restaurant of our choice. Not all bad. The staff was pleasant and very helpful at all times. We can't wait to go back!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctrujillo, Guest Relations Manager at Hacienda del Mar Vacation Club, responded to this review, July 3, 2013
Dear Chip B:
Wow!! What a wonderful review! Thank you for your wonderful review and recommendation is true high praise and very much appreciated
I passed along your feedback to all of our team members, they were so proud to have earned such positive comments about your stay at Hacienda del Mar Vacation Club.

We look forward to welcoming you back once again in the near future! Thank you for taking the time to share your experience with everyone on Trip Advisor.

Claudia Trujillo
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hacienda del Mar Vacation Club

Address: Corredor Turistico Km. 10, Lote D | Cabo Del Sol, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Cabo San Lucas
#4 Top resorts Hotel in Cabo San Lucas
#5 Family Hotel in Cabo San Lucas
#8 Luxury Hotel in Cabo San Lucas
#8 On the Beach Hotel in Cabo San Lucas
#12 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hacienda del Mar Vacation Club 4*
Number of rooms: 273
Official Description (provided by the hotel):
An exclusive beach front hotel, located in the Cabo del Sol resort community, with 273 suites. Our magnificent resort is adjacent to the world famous Jack Nicklaus designed Ocean Golf Course. The resort is composed of 20 Villas all in Mexican Hacienda style, with romantic walkways through lush green landscaped and tropical flowers. ... more   less 
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Also Known As:
Hacienda Del Mar Vacation Club Hotel Cabo San Lucas
Hacienda Del Mar Vacation Hotel
Hacienda Del Mar Vacation Resort
Hacienda Del Mar Cabo San Lucas
Hacienda Del Mar Vacation Club Cabo San Lucas, Los Cabos

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