This is a huge property and the grounds are beautifully landscaped. We stayed in a one bedroom unit that had 2 full baths, a jacuzzi in the master bedroom, A/C and a kitchen. Rooms have satellite TV with 40+ channels. We did not rent a car so we stayed at the property every day except the one day we took the shuttle ($10 per person RT) to town. We ate room service, Girasoles, Sirenas and Tomatos..all of which I have posted reviews. The resort offers WIFI for a free 30 minutes daily or you can pay $13 for 24 hour access. I found the WIFI connection to be challenging and opted for the free daily 30 minutes in the hospitality suite to check emails, etc. The hospitality suite offers comfortable surroundings with a TV and showers, in case you have checked out (check out is 10am) and have extra time before your flight leaves. There is a airport shuttle for $32 a person RT but it makes several stops. I decided to book a private car with cabo transfers for $125 RT and added a 1 hour shopping stop for groceries for $40. If you do this, when you arrive at the airport and walk out of baggage claim...SPEAK TO NO ONE!...They are all time share salesman, they wear badges so you assume they work for the airport. They told me they were the company I booked with and they will have the driver pull up for me. I almost fell into the trap. Once you walk out the doors to outside my driver was standing with a sign. Thank goodness someone walked out the doors and I was able to see my driver holding a sign with my name on it. Mexico corruption at it's finest. The driver took us to Walmart which was quite expensive, $9 for a case of Arrowhead bottled water. I was told Mega supermarket is cheaper. There is also a Costco and Sams Club not far from the resort. Upon check in they assign you to a "concierge" which offers discounts and resort credits if you attend a time share presentation, which we did not do. The pools are beautiful and overlook the private beach, the staff are very accommodating. If you need an umbrella (free) or extra chair, just ask at the towel kiosk. They are more than happy to make your stay comfortable. There are people that put towels on the chairs to reserve them and never show up, but you get that at any resort. They offer 2 for 1 daily drink specials at Sirenas near the pool. I requested a bucket with ice to keep my beverages cold and it was not a problem. There are vendors that walk the beach selling things, but they do not harass you, and they do not come onto the property. There were people drinking/eating in the pool, enjoying bottles of wine at their pool chairs and one lady had her dog on her lap sitting on the pool steps. I believe that the staff is afraid to confront the guests and tell them no, since they aim to please. This property offers a children's play area and pool. There are bbq's with private gazebo's in the courtyards for use, just let the front desk know as they are locked. Hallways near the rooms have an ice machine and elevator. They offer a laundry facility and sell the detergent and softener in the convenience store located on the property. The property can be a challenge to walk, as there are stairs, inclines, uneven surfaces and it can be a bit of a distance from one area to the next. I did notice handicap ramps near the rooms. The bell desk staff also will give you a ride in their golf cart if needed. The vacation villas share their property with the Sheraton resort so if you are a SPG member you will get points for your purchases. The front desk asked for my SPG number upon check out and said they would send it with my folio to the Sheraton hotel so I would get credit. That did not happen and I had to contact SPG member services and fax them my folio to get the credit. There is a golf course next to the property, we do not golf so I cannot comment on that. There is daily maid service and dish detergent, shampoo, conditioner, soap and lotion is provided. Rooms have a coffee maker in the kitchen but no coffee provided, so make sure you bring or buy some. The kitchen is fully stocked with anything you made need to cook, including a microwave and toaster oven. Each room has a patio with a great view and some rooms have a jacuzzi on the patio. This property is beautifully maintained and is very clean. If you want to be out of the hustle bustle..this is your place. Quiet, tranquil and a great way to just relax.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Valued Guest:
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Wow! Thank you for having taken the time to write such a wonderful review on Tripadvisor!!!
It always thrills us to hear that our guests had an incredible experience during their stay.
I have shared your wonderful feedback with our entire team, who enjoy what they do on a daily basis to ensure that each guest goes home happy!
Again thank you for your kindness in taking the time to make some comments regarding your recent stay.
Looking forward to welcoming you back soon to our little piece of Paradise!
Guest Relations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.