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Hacienda del Mar Vacation Club: Traveler Reviews


Hacienda del Mar Vacation Club
Corredor Turistico SJC CSL Km 10 | Lote D, Cabo del Sol, Cabo San Lucas 23410, Mexico
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Traveler Reviews

87% Recommend
4.5 of 5 stars 127 reviews
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Beautiful property, location and excellent service

Hacienda del Mar Vacation Club

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5 of 5 stars
TvZ 15 contributions
USA
Sep 24, 2007 | Trip type: Couples
4/5 found this review helpful

We just returned from Hacienda Del Mar 9/21/2007and have only good things to share. The grounds and architecture are beautiful and the service impeccable. From the folks at the reception desk to the folks handling the pool towels and the spa facilities, everyone was extremely friendly, helpful and personable. Our room had very nice views of the ocean, was clean, cool and quiet, and had a great balcony area. When the staff found out we were celebrating our anniversery they went out of their way to make us feel special with little extras.

We had a rental car and found the drive into Cabo, as well as 2 of the best snorkeling bays in Cabo extremely convenient (5-15 minutes). Parking was always available close to our building unlike other resorts we have experienced. The multiple infinity pools and spas with ocean views were never overcrowded. The spa and gym were top notch complete with dry suana and steam room. I could go on and on about what a 1st class resort this is (and without a pretentious staff) but suffice it to say we will be visiting Hacienda Del Mar again, with the kids next time.

Our cudos go out to Carlos and Alleandro for their attention to detail.

  • Liked — architecture, landscape/grounds, views, comfort and staff
  • Disliked — not a swimmable beach unless you are a sea lion
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 15, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Gorgeous, but too expensive!

Hacienda del Mar Vacation Club

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4 of 5 stars
vettechick99 5 contributions
Georgia
Sep 4, 2007
3/4 found this review helpful

My DH and I (early 30s) just returned from a 5-night stay at the Sheraton. I have mixed feelings regarding our stay, so I'll try my best to detail it out.

The pros....

The reviews are true - it's a gorgeous property! My DH, a former golf course superintendent, is very observant when it comes to landscaping. He was quite impressed. The groundkeepers were meticulous and obviously took pride in their work. The architects did a fine job in marrying the dessert landscape with greenery and the lushness of tropical plants.

The hotel is also beautiful from the courtyards to the villas to the pools. We had a great time staying in the main building - room 2001 (ocean view). It was very easy to go from room to restaurant to pool back to room. I can see how some of those who stay out in the outward villas would get tired of walking, but at least you have lots of pretty things to look at.

There are some amazing balconies at the Sheraton. While ours was decent (ocean view from the side), friends of ours stayed in an ocean front and were lucky enough to have a room directly above Tomatoes. Wow - it spanned both the side of the room and front, making it bigger than the room itself! If you get the chance, request that one. You won't be disappointed.

The ocean is dangerous. While we were there, two people got flipped and one sprained her ankle. So if you want to play in the water, this is not the resort for you. But if you don't mind hanging out in that breathtaking infinity edge pool of theirs, it more than makes up for it.

Overall, I would say the service was quite good. While no one went out of their way to please us (except the maid service, more on that in a minute), we never had to wait long for anything. The bartenders at all bars were pleasant, spoke English and humored our poor Spanish.

If you prefer to swim with your drinks, the main pool has servers to accommodate. Just flag one down with the cold towel they give you to cool off. :)

The servers at the restaurants were nice and always available. The maid service was pretty good. We got towel animals and double cleaning each day. After we spent the day swimming, we'd come up to take a nap and get ready for the evening, and while we were at dinner, they'd clean up again. Very nice!

Speaking of dinner, this brings me to my first con...

The resort charges a preminum for everything. Water is close to $8, liquor drinks usually a tad more. Beer is $5.50 - a relative deal! If you are a big drinker, be sure you get the schedule for the rotating Happy Hour. 2-4-1 all day long - depending on the bar.

Food was by far the most ridiculously overpriced. We had the buffet a few times. Breakfast was $25pp, dinner $29 (and that was one of the cheaper nights!). The breakfast was barely more than what you would get at a Mariott free continental breakfast, albeit in a much prettier setting. Dinner was tasty (it was Latin Flavors night), but instead of using chicken breasts in the dish, they used the much cheaper wings. If the dish calls for wings, by all means use it. We've been known to belly up to an all-you-can-eat-wing place once or twice, but I don't like paying $30 for it.

Each morning they served free coffee outside the Tomatoes restaurant, but I would have preferred they have a small counter service location where I could buy bagels, tea and the like. Sometimes I want a simple breakfast and not pay a fortune for it. Being that the resort is so secluded, I guess they think you have no choice. And unless you rent a car to hit the grocery store, it's true.

If you are looking to stay close to Cabo, this is not the resort for you. While it was never more than a 10-ish minute drive into town, the cabbies charge a premium for their services. You can expect to spend at least $20 each way (for 2 people). There is a shuttle from the Sheraton to the mall, but if you go when it's hot, you will be sweating as soon as you get out of the car. Does not make for a romantic evening if you arrive soaking wet to the restaurant.

(By the way, do not tip the cab drivers. They have a strong union and are doing quite well for themselves.)

On to restaurant reviews - we ate at Tomatoes for breakfast and dinner. Barring any issues I have with cost, I can say I enjoyed all the meals I had there.

We had sushi downstairs at the sports bar which was quite good. There were supposed to have bar food, but when asked for a menu they didn't have one. Not sure why.

We ran over to the Vacation Club side once for breakfast at Girasoles. Really nice location - it's high atop the VC lobby. As an added plus, the meals were more reasonably priced.

Our favorite place to dine was the poolside bar - Sirenes. Every meal there was yummy - chicken fingers, quesadillas, BBQ sandwich, tuna wrap. All perfectly hit the spot.

And of course I have to tell you about our absolute favorite place to hang out on property - the swim up bar! If you go from 4-5, it's Happy Hour with 2-4-1 drinks. I can never drink 2 pina coladas (besides that would be like 900 calories), so I ask for one and to double up on the liquor.

It is a nice resort and overall I was impressed with the locale, grounds and service. Would I return? Probably not - only because it was such a chore to go into town, I'd rather stay closer and experience Cabo more. But if you are looking for a relaxing vacation and don't mind the price, it's a great choice.

  • Liked — Pools
  • Disliked — Price
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Large group or tour
  • Age group 25-34
  • Member since July 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Excellent value

Hacienda del Mar Vacation Club

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5 of 5 stars
Macalester 3 contributions
Phoenix, AZ
Sep 2, 2007 | Trip type: Family

Got a vary good price on expedia. Booked it after reading reviews on trip advisor. My wife was having a special birthday. I e-mailed this info to the hotel and they had a complementary surprise waiting in our room. Chocolates and strawberries with a birthday note. This was way above and beyond what I expected.

We loved the pools, view and service. Even though we were aware from previous reviews that we could not access our rooms until 4:00, it was a hassle to wait around. Therefore schedule your flight accordingly. We will definitely return.

  • Liked — Pools
  • Disliked — inflexible check-in time
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay January 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since December 31, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Great Vacation

Hacienda del Mar Vacation Club

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5 of 5 stars
aggielawyer 2 contributions
Lubbock, Texas
Aug 9, 2007
3/3 found this review helpful

My wife and I stayed at the HDM July 28-August 4 and we thouroughly enjoyed it. As everyone says the grounds are spectacular, very well maintained. The room was nothing extraordinary, but was all we needed. The pools were wonderful, however they did get a little dirty toward the end of our stay. It is nice not to have to deal with a towel card. The drinks are very expensive (as is everything else in Cabo), but follow the happy hours. We rented a car (great idea) so we were able to get beer, gin, tonic, margaritas, etc. in town. We took a soft sided cooler and just made our own drinks at the pool. That saved a lot of money.

The people are generally nice and helpful, but we heard a couple complain about a pool waiter being rude after they tipped him a small amount due to the slow service.

The snack bar by the main pool had pretty good lunch selections, but again expensive.

We ate at Pithayas one night and it was very good. We also ate at El Restaurante at the Esperanza, which was very comparable to Pithayas, but at a nicer, more exclusive resort.

Overall we had a wonderful time. Feel free to email me any questions.

  • Date of stay July 2007
  • Member since June 21, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Garden y Mar paradise

Hacienda del Mar Vacation Club

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5 of 5 stars
tangogirly 10 contributions
Yorba linda, CA
Jul 4, 2007 | Trip type: Couples
4/4 found this review helpful

Fortunate to "trade in" via RCI. This is a very nice TS and the hotel next door is very nice too.
Place is so lovely. Not many oceanview rooms so you may view instead the very lush plantings, which are fabulous and attract beautiful, song-happy birds.

Needed to stake out a place at the pool early if we wanted a best of best view of both the infinity pool and the ocean.
Sometimes poolside service was very slow..just about the only issue that came up day to day.

This place is rustico and hacienda style, not the modern, cold style that is becoming more common in Mexico. Many beautiful fountains, use of talavera and saltillo and strong colors. The exterior of building color choice for each TS building is especially nice.

The rooms are comfortable except for a "too firm" couch. Beds are good and our room didnt pick up noise from people at nighttime.

Would for sure stay here again. We toured the brand new/still in construction place just north and right next door: Hacienda Encantada. WOW. It too is going to be fabulous. Ended up buying there and getting good preconstruction price.


  • Liked — hacienda style at its best
  • Disliked — sofa is very uncomfortable sitting
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since December 12, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Hacienda del Mar Vacation Club Also Known As

Address: Corredor Turistico SJC CSL Km 10 | Lote D, Cabo del Sol, Cabo San Lucas 23410, Mexico