Hi, thought I would write a review since I depended on this site as we were making our decision. We wanted an all inclusive and this was much better then the only other all inclusive we've been to. No reservations and no limits on your visits to the ala carte restaraunts was nice. The Italian restaurant was closed, but the Oceana and Japanese place were open every night along with the buffett and seaside grill. Japanese place was great and so was Oceana, other 2 were fair.
Someone said there were alot of bees and some said no. Well, there are bees at the beach bar and some in the lobby bar during the day, I don't think they can help it. No bugs ANYWHERE else.
We did bring proof of our marriage certificate for our 10 year anniversary, to get the package. We got a King size bed in a junior suite over looking the main pool and ocean, was a very nice room with refridgerator and microwave that both worked.
We got the banner on the door, a romantic dinner on the beach which was terrific, food, service etc. when getting back to our room they had candles and the bed decorated. Was so nice and special for our anniversary!
Then we were there through hurricane Henriette-the electricity went out, they closed all restaurants(which are all outdoor, so they had to) They moved the buffett type restaurant into one of their ballrooms and fed us there for a 24 hour period. Room service wasn't available, but we stocked up! The room still had lighting in the entry way, the safe, the door and the refriderator still worked and we got the TV plugged in with the refridge. So it wasn't too bad when we had to stay in our rooms during the 3 to 4 hour eye of the strom. We think the hotel handled the hurricane and all the guests really well.
David the concierge is the BEST!! He was so helpful to us and everybody! Transportaion reservations, flight info, hurricane info, movies, booking of tours and dinners! Can't say enough about him!
The service was great for us everywhere all the time! We did bring alot of $1 bills to tip with, but they were serving nicely anyway.
We slept fine on the beds, they brought us more pillows.
Room service food wasn't great but it was timely and they would bring 6 packs of beer etc.
WE really can't complain about anything.
If we had to say the negatives it would be that there should be more adult entertainment.
Candy also was great, from the entertainment crew, she was our poker dealer for 2 nights and those nights were fun fun!
WE recommend this hotel, but maybe not at hurricane season!


(13 votes)






