Date: 5/3/2006
Reviewer: Group coordinator for a sales incentive trip
I'm in charge of our company's annual sales incentive meeting. This year we took 125 people to Dreams Los Cabos for a 5 night stay. Trip dates were 4/26-5/1/2006.
These types of trips work on two levels, first you have the normal impressions any guest would have about the facility, the rooms, the food and the service. Second you have all the issues that go along with a large group, rooming lists, private functions, master account billing and other special needs. Our trip was a big success on both levels. I would heartily recommend this property for both leisure and group travel. The facility itself is beautiful and well maintained. Food and beverage is a cut above other all-inclusive properties we've used and is on par with the quality of some of the finer non-inclusive resorts I've used recently. There are lots of activities to keep guests occupied including regular shuttles that go to both Cabo San Lucas and San Jose Del Cabo making it simple to get off property and enjoy some shopping or sightseeing. One thing that amazed me on both my initial inspection trip and while the group was there. Even though the hotel was running at 96% occupancy, it never felt crowded. We never had more than a 20 minute wait for a seat at a restaurant and usually just got right in. Service at all the restaurants was quick and efficient.
From a group standpoint, I've rarely had a meeting go this smoothly. We had seven private functions ranging from business meetings to receptions to plated dinners and each one was a memorable event. The onsite coordinator who handled all of the pre-arrival arrangements was onsite for each event making sure that every detail was taken care of. Onsite changes were easy to make and were all done correctly. I even had the hotel line up the entertainment for two of our functions and their choices were perfect. Best of all, the master bill fell right in line with the quotes. Was it perfect, of course not. There are always some problems but they were all very minor and were quickly resolved.
Based on our experience, whether you're looking for a spot for a relaxing vacation or a fantastic resort to take a group, you can't go wrong with this property.

My husband and I stayed at Dreams for 8 days and 7 nights for our honeymoon and we absolutely loved it! We had the all inclusive deal and we also stayed in a honeymoon suite. The suite was so big and so nice. It had a large living area with two full bathroom and great closet space throughout. We had an extra large patio with a full patio table and two lounge chairs, which was ocean front. We did a whole lot of nothing the whole week and loved every minute of it.

The main pool is great and has an amazing veiw of the ocean. Be sure to put your towels out very early in the morning or you will have a hard time getting chairs. The drinks were great and we kept learning about new drinks each day. I would suggest the Miami Vice, Monkey and the cabana. The margaritas are very good as well. I thought that the service was good and if you can't wait for 5 or 10 minutes on another drink then you will have to get it yourself. Also, be sure to order chips, salsa and gauc by the pool...it is to die for!

The food is average but I have had much worse. I would reccomend eating at Portofino the Italian rest. All of them are good but just not the best food that I have ever eaten. We also had the romantic dinner on the beach, which was included in our eternity honeymoon package and it was nice but I would not suggest paying extra for it.

Sitting by the fire pit at night is a lot of fun and also very relaxing. The lobby bar offers great service at night to anyone that is sitting by the fire pit or in the lobby area. The chocolate martinis are a great drink to have while around the fire pit!

I would also suggest going into town one day to check out all the vendors and to go and see the arch on glass bottom boat.

We also had the couples massage one day and iit was very relaxing and fun.

We tipped almost each time that we ordered a drink, etc but I don't think that it is completely necessary. Everyone that works at the resort is very friendly but some are a little hard to understand.

My husband and I would go back to Cabo and also stay at Dreams again in a heartbeat!

We visited from April 24 - 30, 2006. Last year we went around May 17.
The Bad -- no rep. from GBS and No Pool Chairs
We did the all inclusive this year. GBS tried to rip us off, they told us it was going to be $100 pp at the resort and sold us on $85, when we got there they were offering $70pp. No one wanted to help us and we had to use our cell phone to call GBS in Miami and I did convince them to credit us the $180 difference. That was really the only disappointment. Oh well, other than the fact that there are just too many big groups at this place and they tend to hog all of the chairs at the main pool and as anyone knows, big groups can tend to get obnoxious too. We discovered the lower pool by the beach which was much more peaceful with a fabulous ocean breeze and much better service from the bar too. Until our last day, when the hotel took all of the chairs from that pool for the day to set up for a dinner for -- get this -- a group of 120 people. That's the sort of thing that continues to bug us about Dreams, but if you're just 2 people, you can usually squeeze in somewhere just swipe an unused pool float and float away.
The Excellent -- The staff was always friendly and accomodating. We brought about $200 in $5's and $1's and used most of them. Tip the housekeeping staff and you'll get adorable towel swans, and many other special touches in your room. Plus our room was always cleaned early (we left $2 - $3 each day). Service is a little slow in resaturants, but that's just Cabo, the restaurants at Dreams are actually better than most in town (where you always have to wait and ask for your check). I don't know if service was different for people who don't tip, but we were always well taken care of. Theresa at Oceana is a sweetheart and wins the employee of the week award for us!
We met some very nice people on this trip and had some good fun.
Dreams is great, but don't forget to go into Cabo San Lucas and have some real fun and fabulous food. Worst case, go to Modano Beach for a day, eat lunch at The Office on the beach and rent some kyaks or jet skis or something.
Best of all, go with a good attitude and just relax.

Dreams is a great place - all inclusive -- I am surprised how many of my fellow amercians are always unhappy and complaining -- I read some of these reviews and shake my head...people , its a good spot -- its not 5 stars- -nothing is free -- you pay what you get -- in this case its good value -- I use to live in Mexico , if you treat people well, they will bend over backwards for you -- I saw so many examples of my peers from NE USA especially complain and whine -- I was apologizing for them --

Weather is great - food is good -- lots of drinks -- go there and relax --leave your problems behind -- don't worry - be happy....