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Dreams Los Cabos Suites Golf Resort & Spa: Traveler Reviews


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78% Recommend
4.0 of 5 stars 776 reviews
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Very, very nice, just remember it's Mexico...

Dreams Los Cabos Suites Golf Resort & Spa

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4 of 5 stars
A TripAdvisor Member
chicago, illinois
Jan 22, 2006
18/22 found this review helpful

I have never written a review on anything in my life, but given all of the negatives I saw about Dreams, I felt compelled to do so this time.
My wife and I stayed 4 nights at Dreams in Cabo (with a few other couples). Let me say this first, the resort itself is very, very nice. The rooms are large, have great views and are overall very comfortable. The beds are everything you read about, very hard. The pools are both very nice. Yes, lots of people stake their claim early, which you are not supposed to do, but it happens. The beach is really nice, especially the little huts to hang out under. The views from the beach are fantastic.

That being said the biggest thing to remember is, you are going to Mexico, no matter how nice it is, it's still Mexico. If you've been to Hawaii and you think this will be the same, it won't. It's just the subtle differences. Be sure to do one of two things. If you plan on staying at the resort FOR SURE do the all inclusive. The lunch food at the seaside grill is very good. The restaurants for dinner are very average, especially if you are from a larger city and enjoy dining out. However, the food is so expensive, if you don't do the AI, you will want to shoot yourself. If you insist on not doing the AI, stay at Dreams and take the bus into town ($1 per trip 10 minute ride) and eat at Ruth's Chris or one of the many US restaurants in Cabo. The food is far better and CHEAPER.
And last but certainly not least, you will get excellent service at the Dreams if you remember ne thing...TIP!! That is universal no matter where you go, but it goes a long long way in Mexico, no matter where you stay. By day two, every bartender in the resort knew exactly what I drank. This has alot to do with the fact that I was at the bar every fifteen minutes, but also with the fact that I left a dollar every time I went up. Take $100 in ones and act like you're Puff Daddy, throw them around.
Also, I avoided all water, ice, etc. like the plague, that's just my personal preference in Mexico. However, everyone else in our group drank frozen drinks like it was going out of style and had no illness issues, nor did I hear anyone else talking about it.
All that being said, I had a great time at Dreams and would go back for sure. The gym was nice, they had many cool activities, and it was, most importantly, super relaxing. Overall a wonderful experience.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay January 2006
  • Member since January 22, 2006
  • I recommend this hotel for An amazing honeymoon, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Dreaming of the Dreams

Dreams Los Cabos Suites Golf Resort & Spa

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5 of 5 stars
midubay 3 contributions
Wisconson
Jan 21, 2006
11/18 found this review helpful

Enjoyed the stay at the Dreams, Los Cabos. Wonderful staff, beautiful accomodations, full Luxury with no bracelets. Beautiful wedding accomodations.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Jean L. Magron, Assistant to the General Manager
(Management representative)
Apr 9, 2006
We'd like to thank you for your kindness in posting your experience in our instalations.
We are constantly in the prosses to upgrade our services. For sure we do have opportunities here and there like any other resort, but we are enjoying our customers very much and have implemented a system in form of a personal aproach in order to please everyones wishes.
Thank you again for your patronage.
Kind regards,
Jean

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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buyer beware

Dreams Los Cabos Suites Golf Resort & Spa

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1 of 5 stars
lbiff 1 contribution
austin
Jan 18, 2006
13/31 found this review helpful

I purchased 4 American Airlines vacation packages in August for a family trip, 9 adults 3 children.According to AA I had a confirmed reservation.I had researched Dreams on the trip advisor web site. I thought, based on the reviews in August and prior, that it was the best all inclusive in Cabo.I emailed Dreams four days prior to departure requesting, if possible, the 5th floor in the new section. No reply. Upon arrival at Dreams we were directed to the concierge instead of the front desk. He informed us that do to a computer problem, we had no rooms. We would have to stay our entire vacation, 5 nights, at the Riu.However, we could see people checking in, across the lobby. The concierge informed us that the people checking in owned time shares. My daughter went over to two couples checking in and asked them. They did not own time shares. Dreams flat out lied to us.After 3 hours of arguing with the assistant manager and American Airlines, Dreams finally ageed to let us come back after one night.The only other all inclusive I have stayed at is Breezes in Run Away Bay.We were pleasantly surprised although we went in with low expectations at both resorts.I would book Breezes again, I will NEVER stay at another Dreams.Air conditioning inadequate, breakfast and lunch the same every day, nightly entertainment a joke.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay January 2006
  • Member since January 18, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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needs pest control/ refurbishing

Dreams Los Cabos Suites Golf Resort & Spa

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2 of 5 stars
lowcountrygirl 1 contribution
Charleston, SC
Jan 17, 2006
11/24 found this review helpful

My family bought a one week time share to this hotel when it was owned by a Mexican chain in 1998. It was beautiful back then, with good food and service. It has since been bought and turned into a cut rate all inclusive "resort." The new management has done nothing to maintain the original quality of the rooms. The room we stay in has the same couch and furnishings as when it opened 8 yrs ago (dirty and grimy). There is also a pretty bad ant problem in the bathroom of our room (ants crawling around my makeup and toothbrush!) The floor was dirty, and there was mildew build-up in the bathroom shower tiles. we are definitely going to trade our timeshare for another hotel with our gold crown status!!!!!!!
Also, forget about a quiet relaxing vacation, think instead "booze cruise" mentality. What a shame!!!!!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay January 2006
  • Member since January 17, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A Dream Vacation

Dreams Los Cabos Suites Golf Resort & Spa

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5 of 5 stars
JillianDC 5 contributions
Washington, DC
Jan 17, 2006
26/29 found this review helpful

My husband and I stayed at Dreams from December 24 to January 1 and we recommend it very highly. We've been to many resorts in Mexico (in Cancun, Acapulco, Puerto Vallarta), but this was our first time in Los Cabos and our first experience at an all-includive. We were a little nervous after reading some of the reviews, but I can honestly report that it was terrific!

When we got to the hotel, we were greeted with warm cloths by the bellman, then given champagne and cookies at check-in. We were there about an hour before check-in time, but we only had to wait about 20 minutes for our room. During that time, we explored a little and enjoyed the magnificent view from the lobby bar out to the pool and beach. It was beautiful!

When we were shown to our room, we were thrilled to be given a magnificent one-bedroom suite with a terrace overlooking the "quiet pool" and the beach. We had booked an upgraded suite because we were belatedly celebrating our anniversary, but we didn't expect it to be so large and beautiful. There was a kitchen/dining area and a full livingroom with couch, chairs, and TV, plus a closet with a safe. The bedroom had a king-size bed, desk and chairs, TV armoire and DVD player, and a huge walk-in closet. The bathroom had a vanity with a double sink and lots of toiletries and a hair dryer. There was a separate toilet and bath/shower area. They had robes and slippers for our use.

We changed quickly and hit the pool, where we lounged, enjoyed shrimp tacos and pina coladas, and swam until sunset. We felt relaxed and spoiled immediately.

We ate dinner at El Patio on our first night and enjoyed a Mexican buffet. The food was good, much better than several of the reports indicated. When we got back to our room, we were pleasantly surprised to see that they had shrewn rose petals throughout the room, ran a bubblebath for us, and put a "Honeymooners" banner across the bed (I guess they didn't have an anniversary banner). It was corny, but a very nice gesture that made us feel special.

Every morning, my husband went down to the pool very early to save lounge chairs. The hotel policy states that this isn't allowed, but we were warned by other guests that if you didn't do it, you wouldn't get a decent spot and perhaps no spot at all (we quickly saw that this was true). We then went to the gym and worked out for 30-45 minutes before going to the breakfast buffet at El Patio. Our favorite parts of the buffet were the omelet station and the smoothie bar. You could get whatever combo you wanted and the people were very nice.

They had lots of activities going on throughout the day. The only one I participated in was water aerobics, which I enjoyed very much. We lounged by the main pool most of the day, then went to the beach in the late afternoon. For lunch, we always ordered by the pool. The menu isn't big, but it's good and the service was excellent. We particuarly enjoyed the cerviche, guacamole, chicken quesadillas, and shrimp tacos. And we ordered pina coladas, margaritas, Diet Cokes and water. Everything was great.

For dinners, we alternated between Portofino and Oceana. Many reports said Portofino was the best, but we liked Oceana better. Portofino had Italian food, which we love, but there was usually a wait to get in and the food was just good, not great. Oceana, on the other hand, had no wait and the seafood was fantastic (especially the scallops and shrimp). We befriended our waiter Rafael and he took great care of us, suggesting special dishes off the menu and giving us lots of advice. We went back several times to sit at his table. He was the best!

We took the hotel shuttle roundtrip to Cabo San Lucas one day and it went smoothly. They charge $6 per person each way (it used to be free), but we felt it was worth it for our first excursion. We did some shopping, took a glass-bottom boat trip to the Arch, and had a late afternoon snack at Senor Sweets by the marina. A couple of days later, we felt adventurous and took the city bus to San Jose del Cabo. It was cheap and easy (just make sure they tell you when to get off). We walked a few blocks from the bus stop to the town square and enjoyed a full day of sightseeing and shopping. We bought some beautiful jewelry, ceramics, and leather duffle bags. We took a taxi back to Dreams in the evening. It was about $20, well worth it when you're tired.

The hotel had a New Year's Eve party, with an elegant set-up of tables and a large buffet overlooking the beach. They had a large screen set up and a live band. We ate, drank champagne, and danced into the new year. It was a lot of fun and a great way to start 2006!

When it came time to check out, we were expecting to be hit with some hidden charges. But it didn't happen! We were only charged for a spa visit, nothing else. We were very pleasantly surprised.

I feel compelled to mention the importance of tipping. Even though this is an all-inclusive where tips are supposed to be included, the staff works hard and they earn very little. We tipped well at every meal and for every service (including the day and night maids). We were shocked to see how many people did not tip at all. Good service deserves to be acknowledged and I'm sure we got extra good service as a result.

In conclusion, we absolutely loved Cabo and Dreams! When I tell friends about our trip, I find myself calling it a "dream vacation" because it was. Don't listen to the nay-sayers -- go to Dreams and have a great time. I hope we can go again next year!

Jill

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay December 2005
  • Member since July 31, 2005
  • I recommend this hotel for An amazing honeymoon, Older travelers, Families with young children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $648 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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