We spent our honeymoon at Dreams from 11/7 to 11/13. I had like many been reading the reviews about this resort for many weeks before booking here and several months after. I was skeptical because of some of the reviews that I had read before we left.

Some of the items in the reviews are true but I feel that it is all about perception and what type of vacation you want. Dreams is a resort for folks wanting to relax and have a good time with a beautiful resort and beach.

Customs
One item that I did not see in reviews was about Mexico’s customs. When you get off the plane (you walk on the tarmac) follow the red line into the baggage area. Grab your bags and head for the X-ray machines. Once your bags are through you need to head outside to avoid the timeshare folks. (The distance is about 50 feet from the machines) Travel companies wait outside with signs and wear company shirts. (Ask for ID) We used Olympus Travel

On the way back to the US you must pick up your luggage and drop it off at the TSA if you have a connecting flight. No one could confirm this for me on the flight we were on.

Check-in
I had no problems checking in and they had our room ready. Hotel was a full capacity. (We used a travel agent) One thing that was neat was the sign had our name on it we arrived welcoming us to Dreams. We did not want to be bothered with timeshares so we grabbed our bags after checking in and went straight to our room. (We were never asked once about timeshares at the hotel)

Room
We had a honeymoon suite and it was great. The room is quite large and has a separate bedroom. (Yes the beds are firm and it was a king size bed) The room has a safe, fridge, sink and fresh fruit. (No smell in our room of mold or anything else) The room was cleaned daily (we left 3.00 usd a day) and we never had any towel issues. The bed was made up everyday and the room spotless. We never did order room service so I cannot comment on that.

Food
The food was great (we never got sick) at all the restaurants except for the sushi. We did not go there as we do not like sushi. Our favorites were Oceana and the Italian one Portfollo. The plate presentation was great and I thought the food was outstanding and the wine. Not sure why people were complaining about it. (I have worked in restaurants for over 13 years and my opinion was it great)

I will say that at El Patio there were some flies (one or two) but you have to expect that if you are eating outside. Even when I go to a state public park I get flies and bees when we go on a picnic. Don’t let this be a reason not to go. (I was concerned about this issue, it’s a non-issue) They also even have sanitizer at all the locations for employee’s to use.

Beach
The beach is great even though you cannot swim in it. However if you walk about 25 minutes up the beach to the Hilton you can go swimming there. Just remember if you think you have past it keep going. It is just around the bend.

Nightlife
The resort shuts down about 10:00pm every night however the bars stay open until 1:00am. Many folks hang out by the fire pit and conversations get started until they shut the fire off by about 11:30. If nightlife is what you are after you would have to go into town.

Tips
Tips do make a difference in service. I took about 100.00 and ended up getting 50.00 more. 150.00 for a 7 day trip is about right.

All in all I am glad we went and we will go back again as we had a great time. If you want to stay at a great place and have a great time stay at Dreams.

Upon our arrival, we were surprised that our room was available prior to the actual check-in time. However, as we were gathering our luggage to go to our room, we were accosted by a timeshare rep claiming to be an activities director. Great start to the day. We did not agree to accept her offer of discouted activities or spa treatments to listen to a timeshare presentation. She seemed to bad mouth the aggressive timeshare people that accost you at the airport, however she was just as bad as the people at the airport.

When we walked to our room, we noticed that the place seemed a bit dirty and the doors to the rooms seemed a bit run down. Upon entry to our room, the room smelled mildewy. We opened the doors to let some fresh air in. We changed and walked around to get a feel for the place and a quick bite to eat. There are no places to just get something light to eat or a snack. All restaurants are sit down and be waited on. When we stood at the podiums to the restaurants to get our table, it seemed as though nobody was too interested in seating us to eat. The staff was very indifferent and seemed to be more interested in talking to one another, or making snide comments in Spanish to each other about the looks of some of the girls at the pool. We've been on other all-inclusive vacations and didn't feel pressured to tip, however we always did. This place, even a tip couldn't get you mediocre service.

Back to the room, the shower couldn't hold tempature all week and fluctuated from ice-cold to scalding hot - every shower. Our room service was bad and she showed up at 7:00 at night asking if we needed anything. After we tipped her $5.00 on the third day of a four day stay, because we hadn't had a cleaned room, she brought us our robes and slippers. We also ordered room service and left our dishes at the wet bar. Two people were in our room after that and nobody removed the dirty plates. The room, at certain times of the day, smelled of sewage. Even the incense that they leave for you couldn't help that smell. Pillows were awful. Beds were hard. English TV was good. Rooms were loud because the music at the pool was loud.

Back to the grounds, beautiful area, nice beach - can't swim in it. The pool was smaller than appeared in the brochure and was almost too cold to even swim in. Pool chairs were always saved - even as I woke in the morning and looked out the window, there were no seats left. The one bar that is opened after 6:00 gets crowded and it takes forever to get a drink. Drinks were lacking of any alcohol. Stick with bottled Corona - at least you know you are getting alcohol. One good thing was the movies at the beach - but we didn't see or get any popcorn.

Back to the food - They do not offer large buffet selections as other all-inclusives. The food was awful. I was hungry the whole trip and had to spend $4 on 2 Snickers bars at the store just to have something to eat. Room service was pre-made food. I specificly requested no mayo on my sandwich, and lo and behold, the sandwhich had mayo on it. It was also wrapped in plastic which led me to believe that it was made some time ago. Lack of selection was prominent. We were there over Thanksgiving. When we got there we double checked the buffet restaurant to see if turkey dinner was offered. It showed that a Thanksgiving buffet was offered on Thanksgiving. We went down to the restaurant 5 minutes after it opened on Thanksgiving and were turned away because we had no reservations. Nowhere was there anything that we saw that indicated that we needed a reservation. Not only were we turned away, but the line that formed after us were also turned away. This was very upsetting.

The overall idea of the hotel was that it was not being managed. Lots of workers huddled together talking in corners. We watched a napkin on the ground that numerous worked looked at and kept going. Some of them even ran it over with there carts without picking it up. Those damn carts were awful. Everytime you turned around, there was a cleaning cart of food cart in the way or loudly being used.

In summation, we will never return to this resort, here or anywhere they exist. We would rather spend my next vacation at Guantanamo Bay than to spend anytime at Dreams.

I would never usually post my opinion on a site like this, but I relied on this site so much in booking, I wanted to put our positive experience on here.
We stayed at Dreams for 7 days. I was a little leary having read some negative reviews. We came armed with lots of singles (I would say the $150 suggestion is a good one) and used them all. Never once did we encounter rude staff, or have any major problems.
We had booked through Apple Vacations and the service was outstanding. When we arrived at the airport (3 hours late because of bad weather taking off) all the Apple Vacations reps were there and waiting with our transportation. When we arrived at Dreams, the hotel had boxed dinner waiting for us (it was around midnight) and told us we could also order 24 hour room service.
Our room was great. No problems with a mildew smell like others have reported. The bed wasn't too hard and we had a balcony with a view of the main pool and the ocean.
People talk about the competition to get chairs and rafts - this is only around the main pool. A few steps down there was no problem getting chairs (which have nice cushions on them, by the way) or there was always another quieter pool. We had no trouble getting a raft from someone at any time of the day if we wanted one.
Our room service was spotty, but we had no trouble getting whatever we needed with a phone call to the front desk.
Cabs to Cabo range from $25 to $35. I had read about people taking the bus but was nervous about it. We had no problem taking the bus. We just walked out onto the road, and within 5 minutes one would stop when it saw us. It cost us about $3 for 2 people to ride into town. It was clean and pleasant and had a few other tourists on it.
Our Apple Rep (Misael) was fantastic. We set up a resort course scuba dive with him that was great and affordable ($90 per person for about 4 hours).
I arrived fully prepared to fend off time share people, but never once even saw one.
Each night is a different theme night, with plenty to entertain. The lobby bar (and by lobby, really, that means open air with a view of the ocean and a fire pit) stayed open till midnight or later each night for people who wanted to continue drinking. There are things to keep you entertained literally every hour of the day. Everything from yoga on the beach, water aerobics, volleyball, bunge jumping, archery, mini golf, movies on the beach, casino night, and on and on. The event staff is so friendly and welcoming and I was so impressed with all the activites they offered. A photographer takes pics every day and plays a slide show of them at the towel stand (where you can get free ice cream cones!)
There are 2 vendors at the hotel by the pool where you can buy authentic stuff from jewelry to pottery, and also there are guys who walk along the beach selling their wares (wraps, hats, you name it). There is a rope along the beach they are not allowed to cross so they can't come into the resort, but you are free to walk up to them and barter.
The weather was sunny and in the 90's the entire week - no complaints there.
Finally, one major perk was our final day. Our flight didn't leave until 9 pm and we had to check out by noon. But Dreams lets you stay the entire day and continue to use all the facilities and all inclusive deals. So even though we were checked out, we could eat at any of the restaurants, etc. And they allow you to use the spa to change, shower, etc which was very nice.
Overall, I was impressed with the hotel. It is beautiful and a great place to stay.

Me and my beautiful bride arrived in Cabo on Friday the 18th, 2005.
The trio began with our greeter telling us that the Dreams had over booked and we didn't have a room available until the following day. I was very aggrevated being that we booked in June. But the aggrevation was short lived as Bernardo explained he had us set up at the Crowne Plaza Resort. He also handed us a coupon for 3 free nights at the Dreams. The Crowne was awesome so it was no big deal.
I would like to say that the Dreams is the most beautiful resort I have ever seen. I would also like to add that I am a very big sceptic. We did a lot of research on this hotel and it all said it was nice, and it was.
Another reviewer said to bring $150 in ones and they were right. Bring this amount and it will cover all tips at the hotel and the price of the bus to downtown. Take the busses to Cabo instead of the shuttles. Its a dollar and it runs every 15 minutes. I'm just going to list my suggestions:
-Tip the cleaning crew well and your room will be awesomly taken care of.
-All of the rooms are nice but keep in mind people leave so call the front dest in the morning and try to get the honeymoon suites. We did and doubled the size of our room + got an ocean view for $0!
-Don't be afraid of the water- it is clean at the hotel!
-Get your spot by the pool early!
-Early in your visit go to a few time share presentations for the free stuff. We ended up getting 2 jet ski (1hr), parasailing, and snorkling trip for $65. We even heard of people being paid in upwards of $300- its worth it.
-We did the "wide open" baja race cars and it was awesome!! It was a real race car and it was fast!! Its not cheap ($250) but you can't jump a car in the states or drive at a real dirt track.
To end it was an awesome trip. The Dreams Resort was outstanding from the food, service, beauty, and comfort. I got more than I paid for. I felt like (and was treated like) someone who was a millionaire. We will be booking the Dreams for next year. Again, I am a huge skeptic but this place made me believe.