It all started even before we set our foot on the Mexican soil. We had picked this hotel from the database of our timeshare exchange company. The moment we had the exchange go through we were bombarded with the phone calls from the hotel stating that we MUST pay all-inclusive fee in front (even though it was February and our travel was scheduled for July) or they'll cancel the exchange. It took a lot of calling to the exchange company's reps and their calling to the hotel to make sure they live us alone.
Then they've sent us a welcome letter stating that they'll help with the transportation, for the fee, of course. We, unfortunately, agreed. As we landed in Cabo we realized that we could grab a taxi for the half of that price, but it was too late and the money paid for the transportation was not refundable.
In the hotel we were constantly bombarded by the reps from the time share sales office giving us a ton of lame reasons as to why we MUST attend the time share sales presentation. To make sure we can have a nice rest of vacation we agreed for the 90 minutes of that torture. 90minutes has become 2 hours, but who counts, right? and after that, since we did not want to buy anything they've forgotten of all the perks they've promised to us to attend the presentation. I really did not care much being happy that they left us alone, but my wife was pretty ticked off because of that, but of course, you could not find anyone anymore ALL OF THE SUDDEN, to find out what happened to all those promises.
There was a humongous diesel truck doing something right on the beach all week. Listen, maybe the time to do things on the beach is in the off season???
There were 3 weddings in the hotel. 2 on the 3rd of July and one on the 4th. So, with all the brides, grooms, bridesmaids and best men all over the place the hotel looked like a Zoo. Beisdes the fact that most of them and their invited friends were so drunk that instances of people being completely out of comtrol were just as common as the birds and lizards trying to snatch things out of your plate.
Staff did not pay much attention to all of that. One thing about the staff. On their website they say that ALL, I repeat, ALL of the staff members are bilingual. Yea, right. They may be bilingual, but the second language is not English, that's for sure.
The entertainment group is a bunch of loooosers. They were so lame, people did not even want to bother to pay attention to them.
Drinks in the bar were OK as long as you would tell the bartender Exactly! what you want, otherwise they'll poor some stuff that would, most likely, be used in the engines as degreaser.

My girlfriend and I went for a week's stay to Dreams with an all-inclusive package. I chose the hotel based on the reviews I read here and on a few other sites. I know a lot of resorts are hurting and trying to save money because of the swine flu and the economy. Regardless:

Pros
-The room was spacious and very clean. The view was ok.
-The pool/beach staff was friendly AS LONG AS YOU TIPPED THEM! Best bet was to tip them before they served you so they wouldn’t snub you the next time around.
-The beaches to the right and to the left of the resort are beautiful
-They definitely keep the drinks flowing at the bars (BUT YOU BETTER TIP THEM)
-You can rent a car to get away from this place very cheaply

Cons
-The food was absolutely disgusting! Frozen, poor quality, poorly seasoned, etc. I can't stress enough how awful.
-Room service food was a joke. My girlfriend called one evening and asked for potato chips. They said no, they didn’t have them! And we know they had them because a few nights later, we called again to order a sandwich and it came with potato chips. Huh? They were being lazy.
-If you called room service, housekeeping, or the front desk for anything, you had to call at least twice to make sure they would do what you needed.
-The mini bar was not restocked on two occasions. They promised it would be stocked each day...it wasn't.
-The sheets are kind of gross feeling (low thread count, a little slimy). I don’t think they changed them every day.
-The place is run amok with children, at both pools and on the beach. They are wild and most of the families had no concern that the children were acting insane around people without children. If you have kids, it might be ok. But for those without, yikes!
-The restaurants are situated right next to the pools and there is constant clattering of silverware and dishes, day and night.
-They had a giant diesel truck right on the beach, in the area with the chairs, drilling into the ground for water. I am aware that construction must be done at some point around resorts, but it was a little ridiculous that it was running for hours RIGHT WHERE THE CHAIRS ARE. Not too relaxing and a little hard to escape.
-They play ungodly horrible fake spa music at the "quiet pool." It wouldn't be so bad if the speakers didn't crackle and break up. Might as well leave it off?
-The staff tries a little too hard with all the lame activities, but I guess that is really for people with kids
-The resort is too small to accommodate two weddings at once, but they did on one day and from what I understand it was insane. We had escaped at this point.

That's about it. Unless you have loud, rowdy kids, don't stay here EVER.

Big thank you to the staff at Dreams Los Cabos.

We have just returned from 7 nights and cannot speak highly enough of our experience there.

A couple of highlights although there were many more.

My 6 Year old Son has Celiac Disease ( Gluten Intolerance) we met with the Executive Chef ( Marlon) the first day and he went well beyond the call of duty to make our stay both safe and memorable, catering for his food allergy and filling us with confidence he knew what he was doing. We cant thank him enough, if you have any food problems I recommend talking with him in advance he was simply fantastic.

The Kids club was also outstanding, very flexible and made our vacation. The staff are friendly and well in control of the situation. A couple of the staff deserve mention ( Gina and Gloria ) both of you did a great job and helped make this our best family vacation so far.

Keep up the great work, we will be back next year.

Great service and spotless resort. Food was very good! Our kids loved the kids club and didn't want to come out! Rooms were a little outdated although they were comfortable. Very clean resort.