The hotel was not clean.

The lunch time buffet had a hair in our salad and the french fries must have been sitting out for hours......the worst.

The room was large and clean however the stairwells smelled of urine.

We booked through Travelocity (never again) and found that there was construction going on at the pool. We checked out and they informed us that we would be charged a 2 night cancellation penalty.

The pool, in addition to the construction (cement grinding) was not a place to get quiet relaxation. If you are interested in getting drunk and being loud, this is your place.

Trying to get our money back through Travelocity has been a nightmare.

My wife and I stayed at Dreams Los Cabos for a week. We were very happy with our stay.

Room - We stayed in a two room suite. It was very spacious. Really more than we needed. It was well maintained and clean. The maid service was prompt (our room was generally cleaned well before noon). Everything worked. We had a beautiful view of the hotel grounds and the beach.

Food and drink - They offered a lot of choices. The buffets had the normal issues that buffets do (like some lukewarm food) but they always had made to order items like omelets or fajitas and fresh fruits and vegetables. We went to the italian, oriental and steakhouse restaurants for dinner. The italian had a nice, romantic atmosphere and the food was very good but could have used a bit more flavor. The oriental pretty good. The steakhouse was also very good (I had the ribs and they were excellent). Good service in all. You could get anything to drink and the mixed drinks were good. I like craft beers and the only choices were Corona or Negra Modelo but generally this is what you get in Mexico so I really can't complain. They wine choice seemed a bit limited too although the italian restaurant had a pretty big wine list (for an extra charge).

Pool - The main pool was large enough to handle the crowd. It got rowdier as the day went on but was never as obnoxiously rowdy as some resort pools. A smaller pool nearby was also available that was quieter and good for lap swimming. Plenty of comfortable seating all day. Both pools were clean and well maintained. A third pool was also available but we never went in it. The third pool was cloudy. I am not sure why since the others weren't. Maybe they used a different method of filtration or didn't use chlorine as a disinfectant.

Beach - The beach was big and beautiful. They had thatched cabanas of various sizes (some with hammocks) that were really nice to hang out at. Unfortunately you can't swim in the ocean there because of the undertow. The nearest swimmable beach is about a 15-20 minute walk away by the Melia/Hilton. A nice public beach, Chilleno Bay, is a short public bus ride away. The snorkeling tours go there. You can save yourself about $80 for two people by bringing your own snorkel and goggles, being a little adventurous and taking the public bus there. It was fun.

We will definitely go to Los Cabos again. The weather was great and the area was beautiful. I really like swimming in the ocean though so we will probably try to stay at a place that has a swimmable beach or is closer to a place to swim. If you don't care about this very much, I would recommend Dreams Los Cabos.

We stayed at Dreams from Jan 25 - Feb1. We arrived early afternoon via TransCabo. Check in was flawless and we were able to upgrade to a 1 bdrm suite for $75 a night. Beautiful room #3326 with a great view! Just a note - someone will be standing behind you waiting for you. She says she wants to show you around the hotel. Well, she is selling timeshare. As soon as she started talking numbers and telling us we should go to this new hotel for a free breakfast we were outa there! I had be pretty firm with her and tell her I was angry and didn't appreciate her doing this on my vacation as the sun is quickly dropping. Anyway, after that everything was great! The food is absolutely fine at this hotel. There have been bad reviews but there are so many choices if you could go hungry at this hotel then you are way too picky. Breakfast was quite large with lots of choices - eg. pancakes, waffles, bacon, sausage, fruit, bagels, toast, cereal, oatmeal, omelets, scrambled eggs, mexican specialities. The al a cartes were good too. Oceana is seafood, Himitsu is asain and sushi, Seaside grill is steakhouse, Portifino is italian. Very good we thought. I didn't have to cook or do dishes so I was extremely happy. There are two large pools. The main pool (infinity) and the quiet pool. We chose the quiet pool as it was a quick walk up to our room and it was quiet. One of things we loved most was that you could have your lunch served to you right at your lounge chair at the pool. Very nice. The rendevous bar in the lobby was our hangout at night. It always seemed pretty slow. Not really sure where everyone went at night. But the staff here are great. We didn't go to the shows at El patio. They had pirate nights, casino nights, etc. All in all we really enjoyed Dreams and would return to this one and other properties for sure!

To begin, I have alot of Mexico/Caribbean all inclusive experience. I have worked in the travel Industry in many capacities for 20+ years. This is what you need to know about Dreams Los Cabos..... This property has the best staff I have ever encountered without question. We were a group of 27, ranging in age from 4 to 68. The staff are so honest and concientous:
Some examples:
Day 2- We are dining at El Patio with our group. The waiter summons a member of our group. They have not closed the room safe properly before they left for dinner, the maid came to do the "turn down service" , and discovered the safe open with money, jewelry, ipods etc and immediately called security for an
inventory check.
The kids/husbands often left things behind in public areas, i.e flip flops, deck shoes, pool toys, shirts, books , etc.
All items were returned, paper work completed, and bagged securely until such time they could be retrieved by the owner. With 12 kids under 12 in our group there were a few injuries, bloody noses, cuts, sharing gripes etc. The staff was there with first aid, gentle words, humour, patience, ice cream cones and made it clear that kids are enjoyed and valued.
The resort is small , trips back to the room to retrieve items do not involve a big hike. The rooms are amazing, we had a 1 bedroom suite that was so roomy and comfortable that I feel I need another week to really appreciate it. The restaurants are great. Good selection/all inclusive cuisine without the stressful feeding frenzy vibe we've experience at the other resorts. The layout of the buffets were well designed, no congestion. The food varied and good quality/no Illness in our group of 27. No reservations needed at the speciality restaurants. Italian is so-so, but not awful as previously reported , Japanese is all asian cuisine with excellent sushi, including a sushi bar and sake. You can get curries, and thai food there as well. The Oceana is awesome.. lunch and dinner there is perfect for romantic couples time. The only real negatives about the food is the cheese on the nachos (horrific) and they do not always cook the burger meat thoroughly. I will be contacting the resort on these issues.
The entertainment is decent. The Las Vegas show a little too
risque for some members of our group, the Wii tournament and Mexican Night were loved by all. The Kids Club activities and staff
were amazing. The beach is beautiful but not swimmable. Kids beach Bungy.. great. Spa/gym facilities..top notch .
For those with really young children the main pool is 5ft deep so please bring life jackets as there is no little kid pool.
You will see alot of whales and dolphins,,,bring warm clothes for early mornings and evenings. The resort needs to get green with the water issue, lots of plastic water bottles. Alcoholic drinks are watered down, but tasty and varied. (-Changita- perfect first drink of the day- contains pureed mango/banana/rum) The red and white wines are of decent quality and the champagne is french. Exceptional staff are Pedro/ Elsa (pool service). Argens (swim up bar) Bertha (maid) Kids club (Jennie)
Enjoy your visit to Dreams. We certainly did.