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Dreams Los Cabos Suites Golf Resort & Spa: Traveler Reviews


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78% Recommend
4.0 of 5 stars 776 reviews
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hated to leave

Dreams Los Cabos Suites Golf Resort & Spa

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5 of 5 stars
lawnorman 6 contributions
new jersey
Jan 3, 2008 | Trip type: Couples
6/7 found this review helpful

We won a four night stay here at a drawing att the New York Times travel show. We booked our other five nights thru skyauction. Our flight from Newark was delayed aver 31/2 hours so we missed our connection and did not get to the hotel until 10:15PM. We were greeted at the desk, and told we did not need to show our docs. Check in lasted about three minutes. We were told that the restaurants were still open or that room service was available 24 hours, no charge all inluded.
We had requested a King bed on an upper floor and that is what we got. As we entered the room the frustration and anxiety of being 8 hours late melted away, It was a junior suite (large room with sitting area) with a four poster canopied bed. There were cold bottles of water on each night stand, chocolates on the pillow and a bowl of fruit and a cold bottle of champagne with two glasses on the coffee table. It doesn't get much better.
In the morning we awoke to see the beautiful view from our balcony. Breakfast was always a delight with freshly made mimosas always available. Not having to wear an armbrand or make reservations for dinner was a pleasure. The bar waitstaff couldn't have been more accommodating. Danny at the BARracuda offeren us skewers of fresh fruit followed by platters of mini chimichangas. The alcohol was all top shelf. If oyu like scotch they served Chivas and Johhny Walker Black among several others.
I have read several reviews here that were critical of the restaurants. I coudn't disagree more. We never did the buffet for dinner. The Grill was closed for renovations while we were there (it re-opened the day we left. We ate at all the others. The Seafood restaurant was our least favorite although still quite good. But the Italian and the Asian were excellent with a fabulous level of service. In the Italian the stuffed Filet Mignon was wonderful as was the Carpaccio. My wife said the Lasagna was the best she ever had. The Asian had a sushi bar that we didn't try. But they had a mived Tempurs platter that was excellent, especially when we asked them to remove the fish filet and add extra shrimp. Jumbo shrimp, fried to perfection in a wonderful tempurs batter.
As you can tell we loved the place. The only real drawback was that the beautiful beach was not swimmable...which is the case at most of the resorts in Los Cabos. The nine days passed in a hearbeat andd we hated to leave.

  • Liked — food and service
  • Disliked — unswimmable beach
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since September 19, 2003
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Shopping, Golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $648 (year-round)
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Ok, not a bad time, but won't go back

Dreams Los Cabos Suites Golf Resort & Spa

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2 of 5 stars
mjgtraveler 1 contribution
Los Angeles
Jan 2, 2008 | Trip type: Couples
6/11 found this review helpful

The Resort didn't have the extra touch. My husband and I stayed at an all inclusive last year in Nueva Vallarta. We loved the Grand Velas there and thought we would try Los Cabos for a few days after christmas. The best part of Dreams was the glass of champagne and cookie at check in. It went down hill from there. The lady at check in was gracious but hinted very loudly that the staff could accept tips. We tried to avoid the greeter like other travelers suggested and found it impossible. Not only did he corner us, but when my husband asked about the spa services he declared that my husband could have anything he wanted, even a happy ending. OMG - who says that! Whatever. Our room was clean, spacious, with a nice view. The lounge chairs were clean and there are enough umbrellas for shade. The pool was clean, but cold. The spa was cold and full of kids using it as there own kiddie pool. There are few servers. The 'glasses' are those cheap plastic glasses you get at the party store, which never smelled fresh. Try drinking a cocktail in that! The margaritas were pre-made with mix, not fresh lime juice like other resorts. The 'finest' restaurant, Portofinos, had the WORST food. The theme nights were ok. There is a band for the 1 bar in the hotel and no dancing. However, if you plan to get a good night sleep, you'll have to wait until 12 when the band/show stops. We saw no bugs, except there was a mouse in our room - on the 5th floor! We had to switch rooms, only after the manager insinuated we never saw one. Who makes that up, considering I was in the room taking a little sun break when I saw the darn thing scurry across the floor! The spa was only ok, again kids everywhere, running in and out of the jacuzzi, the steam, etc. The steam room was never really hot, the sauna was almost hot. The only good food was the Japanese restaurant and the seafood restaurant. Do not order room service, except for coffee. Have breakfast at El Patio where you can control the amount of oil in your omelet. We didn't have a bad time, the weather was perfect and we were with friends. We chose Dreams based on some good reviews and for the price point. But in hind sight, I'd rather do it right, go a little over budget and go back to Grand Velas.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay December 2007
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since January 02, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $648 (year-round)
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Dreams...more like a Nightmare-Huge Disappoinment!

Dreams Los Cabos Suites Golf Resort & Spa

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1 of 5 stars
MPSPNYC 1 contribution
NYC
Jan 2, 2008 | Trip type: Couples
4/13 found this review helpful

My Husband and I stayed at Dreams this past July. This was our first trip to Los Cabos and we booked this vacation for a romantic getaway. Our relatives who vacation in Cabo yearly advised us not to book an AI as there are many great restaurants in downtown Cabo, however we went against their advice and decided to stay at the Dreams because of its four-five star rating. Although we loved Cabo and will definitely vacation there again, let me just say that it has nothing to do with Dreams. Our experience with the resort, which by the way is definitely not a four star resort, was subpar from the beginning.

CHECK-IN/ROOMS:
Upon checkin we were notified that our Oceanview room, which my husband reserved twice by personally calling the resort both two weeks and one day prior to our arrival, was not available. After explaining to the attendant about our previous requests we were questioned about what we told and by whom, as if we were lying. After my husband provided details of his previous conversations with the manager as to how rooms were assigned/reserved, the checkin attendant agreed that the information we were given was indeed correct but that there weren't any more Oceanview rooms available that day. She told us to check back the next day and perhaps they could change our room then but in the meantime we were escorted to another room which was a junior suite on the first floor. When we got to our room, we quickly noticed how filthy it was. There was mold growing on the mini refrigerator, the microwave door was rusted and the furniture was old and chipped. But the main problem was that the room was right across from the Seaside grill and all we could hear was the sound of glasses, plates, and utensils clanging together. We soon realized that the patio sliding door which looks out to the diners in the restaurant, didn't close so anyone walking by the restaurant could enter our room. We called the front desk and were told again that there weren't any other rooms available but that someone would come by to fix the balcony door/lock. We took our luggage and went back to the reception desk and after speaking with another individual, we were escorted to another room which was not a junior suite but was fairly clean and had a door that locked.

My husband and I decided to forget about the checkin disaster as we reminded ourselves that we were on a vacation. We are not snobby people with extremely high expectations. But having traveled to other three to four star resorts in the Carribbean, Hawaii, and Mexico, we expected the same if not more from the Dreams since it is touted as a four-five star resort.

FOOD:
The food was just horrible and pretty much inedible. We ate at all of the restaurants and they only item that was edible were the french fries. The fish at Oceana had a metallic bitter taste - can you say mercury poisoning? The shrimp cocktail at the Seaside grill was so nasty we still cringe at the thought of it, and the buffet at El patio was crawling with flies. Both times we went, half of the food was gone. One can only presume the flies got to the food first. Portifino was okay but the tiramisu desert we ordered tasted like it was years old. I can honestly say that my husband and I lost weight during our stay at the Dreams. We ended up going out to eat our last two nights in downtown Cabo where the food was excellent. There are so many great restaurants in town that we only regret not eating in town sooner.

SERVICE:
The staff at the resort was not very friendly and it seemed that tips were expected for everything. Even though we did tip during our entire stay there, you could barely get a smile out of the staff. It was as if they just didn't want to be there. We never not Pool side service the entire time we were there (which was five days).
We waited for 30 minutes one time at the Seaside Grill before someone came to take our drink and lunch order. Just not what one would expect from a four star resort.

LOCATION/TRANSPORTATION: The hotel is located pretty far from downtown which is about a 20 minute drive. Taxi's leaving the hotel cost $25 (one way), however when leaving downtown to return to the hotel, we found we could negotiate the fare to $18. There is a bus stand right across the street from the entrance to the Dreams, however when we inquired about it the staff discouraged us from using the bus stating that it is too dangerous to cross the street. We decided to try it anyway and we saw a Dreams staffmember at bus stop. I guess they think Americans are too stupid to cross the road. The bus is $1/pp and takes you right into Downtown Cabo dropping you off at the Mall. We took the bus into town and cabbed it back to the resort as the last bus leaves downtown at 10:30PM.

GROUNDS:
The only thing nice about this resort is its beautiful grounds which are well kept, and the wonderful view of the Sea of Cortez.


Overall, the Dreams was horrible and we would not recommend it to anyone.

  • Liked — Beautiful Grounds
  • Disliked — Food
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since June 26, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $648 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
One Of ZThe Best Trips Ever

Dreams Los Cabos Suites Golf Resort & Spa

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5 of 5 stars
K4MYTY 1 contribution
Auburn, California
Dec 31, 2007 | Trip type: Family
7/7 found this review helpful

I had read reviews before I went and was worried. I had never been to Mexico before but I decided to go without any expectations and had the best time! I went with 3 other family members (adult women) and had a wonderful time. Never once did I feel unsafe. The hotel room was clean and always stocked. The movie on the beach was fun and the shows every night were great. We called room service at 2:00am and it came quickly and the food was good. The bars and the pools were wonderful. Food was good and service was excellent.

Went on the Pub Crawl which was a great and safe way to see the clubs. Absolutly worth the $20.

Loved every bit of it and will go back again!!!!

  • Liked — Pool
  • Disliked — Food
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since May 28, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for People with disabilities, Families with young children
  • I selected this hotel as a top choice for Beach / Sun, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $648 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Simply the best

Dreams Los Cabos Suites Golf Resort & Spa

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5 of 5 stars
ChicagoInTheHouse 12 contributions
Chicago
Dec 22, 2007
14/14 found this review helpful

We travel all over the world. This trip was our extended family vacation. We booked three rooms for the five of us.

This was my Parents and Aunt's first All Inculsive. My Parents were very leary of doing an All Inclusive. My hubby and I stay at All Inclusives all the time and love them. This is by far the BEST All Inclusive we have stayed at.

Upon arrival both couples were uprgraded to the Two Room Suites. WOW! We were impressed. Not a lot of time share people hitting us up for time shares.

Beach is sandy and beautiful. The usual people offering to sell you stuff, (typical of Mexico).

Staff was great, extra friendly. Concierge gave great Deep Sea fishing reccomendations, the guy's caught several fish. Reccomendation for Horse Back Riding was excellent.

The food was great, the rooms clean and the staff friendly and helpful. Would reccomend again. Parent;s loved it so much thatthe next extended vacation is at another All Inclusive. Thank you for making a great vacation. We will be back soon,

  • Date of stay January 2007
  • Member since July 07, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates ABS:HotelCheckRates-d482539?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $648 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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