We had a great stay at this resort we traded our HGVC time for this resort and loved it. The service here was fantastic from every person employed here. From the desk/reservationist to the concierge staff to the cleaning and lanscaping staff we were always greeted w/top notch service. We were only asked about timeshare once. but when we told them we were staying in the Club section they didn't bother us again. I believe they thoought we were already owners there.
When we arrived we were immediately greeted by Alberto who helped us w/ our luggage untill we checked in. Our room was not ready as we were early but the staff pre-checked us in and they held our luggage for us. When you arrive here w/ your own vehicle they valet it for you. At first my husband was skeptical about this but by the end of the week he was used to the great service and was happy to not have to worry about parking yourself. Also, if you are staying in the Club section you must be shuttled back and forth by golf cart. as it is some distance . Again, at first my husband was skeptical but by the end of the week we knew to call downstairs order up our car and golfcart and within a few minutes we were greeted by our front door w/ a smiling driver. We spent a total of $65.00 in tips. (for the car, glof cart, maid etc..) Not at all bad. a few $1, $2 tips go a long way here. But you absolutely should tip each time to ensure great service. We did and that is what we recieved in return. We noticed some Americans who never tipped a penny! (embarassing) everyone else did. This Hotel/timeshare seems to be a popular resort for Mexicans and Europeans. Not too many Americans. Actually after seeing the behavior of many Americans down by Medano beach, The FA was a welcoming retreat in the Corridor.
The room we had here was a beautiful 2 bedroom, 2 bath, w/ a powder room villa on the top flr of the club section by the pool w/ 3 balconies w/ a full living room dining and kitchen. The furnishing were all very good and the quality of the tile work and woodwork were beautiful. Yes, some things were a little worn but also well maintained. As I stated I believe this is a very popular resort. We had 2 king size beds and and 2 large pullouts 1 in the living rm and 1 in the adjoining guestroom. in that room there was also a mini bar area w/a sink. There were 20 ft cielings in this room w/ fans and also in the living rm/dining rm. Made the rooms feel enormous. I'm not sure of the sqr ft but the whole place was very, very large. In fact larger than HGVC or Marriott timeshare resorts. The beds were very comfortable. My only disapointment ( if you can call it that) was the kitchen was in need of newer appliances and granite countertops. Everywhere in the villa had beautiful travertine tile and granite counters don't know why they had wood and formica in the kitchen?
The whole resort is beautiful w/ tropical landscaping and ocean views. I believe 5 pools total. The pool bars/ retaurants are a little higher in price than a HGVC or Marriott resort. But very much like a JW Marriott class and prices. The food and drinks there BTW were very good we had burgers (gourmet) Club sandwhiches and smoothies (good stuff). We also tried the massages by the beach. Very nice experience, very professional.
We would go back to this resort in a heartbeat and are planning for next yr! Our overall experienxce here was very positive, We never saw one bug or felt the hotel was at all "cheesy" as stated on another review. don't believe those reviews. Thank you FA for a great week!


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