My husband and I stayed at the Fiesta Americana Grand Los Cabos for six nights, 7/19 to 7/25. My review is based on our experience at the Los Cabos International Airport and our stay at a Deluxe Room in the Grand Club section of the Fiesta, as well as our comments on all the restaurants we ate at. My husband and I are business owners in our late 20's and we have traveled to almost every island in the Caribbean, Bermuda and Hawaii.
LOS CABOS AIRPORT: Be prepared to walk out of the plane to form a line to clear your documents. Some Mexican Custom Agents were faster then ours, and our line did move very slow. Even for "Mexican time". Baggage claim is a bit unorganized and even when American Airlines lost my husband's luggage Mexican attendants did not seem to have a solid tracking system. So be patient if this happens to you!.
Ride to the hotel from the airport by charter Suburban was about 25 minutes. If you rent a car at the airport just follow the signs towards Highway 1 (their only major road) or Cabo San Lucas/ Turistic Corridor.
CHECK-IN : Lobby is bright and air-conditioned and the check-in pocess was somewhat quick. We did have one of the hotel's representatives quickly approach us about their Vacation Club while she walked us over to the Conceirge's Desk for help with our lost baggage. After checking in with the Conceirge, (Juan, thank you!) and being informed that he would personally call American Airlines until they could confirm that our bag will be safely deliver to us that evening, the hotel's Vacation Club representative offered to pay for our rental car (which we picked up at the hotel from Dollar) if we would attend their information Brunch. We politely declined and she didn't bother us much after that. Passed the check-in area is the Lobby Lounge and Bar, which we never stayed in since it was over 90 degrees during our visit and this area is not air-conditioned.
CAR RENTAL: Following the advice of other reviewers we made an online reservation with Dollar and picked-up our Dodge Stratus from the hotel for about $23 per day. The hotel's valet was repeatedly slow, the slowest ever!, but it is just so much more convenient to have your own car, not to mention cheaper.
OUR ROOM IN THE GRAND CLUB SECTION: We stayed in room#638, with a great view of the pools and ocean. Our room was kept clean every day and didn't encounter any problems with housekeeping. Turn-down service was very nice, and it was done almost every night.
The Grand Club Lounge is located on the 1st floor of this section of the hotel and we truly enjoyed this service. Every morning they offered continental breakfast, which we took advantage of a few mornings when we were in the mood for light-fare. The manager Olivia was a doll!. She helped us with all our dinner, Spa and lunch reservations. The Grand Club Pool is also located a few steps from the lounge and we found this to be our favorite of all the numerous pools. Although not as large as the others the Club pool never seem crowded, and was great for relaxing.
THE BEACH: Great for sunbathing with nice lounge chairs underneath pretty palapas. The sand is very rocky and the beach itself is not very suitable for swimming.
FOOD: Lunch @ Peninsula, just once. Restaurant is outdoors with lots of fans circulating the ocean breeze. Food was good. Friendly servers. Bill was about $58 dollars (plus tip) for 2 people.
Breakfast @ Vina del Mar, twice. Not air-conditioned!. Buffet was ok. Not a great deal of choices, but there is an omelette station. Our bill was about $61 dollars (plus tip) for 2. They also offer an a la carte option.
SPA / FITNESS CENTER: We both had a 80 minute "Relaxing massage" which was ok. Could have been a little better if the rooms were air-conditioned. Forget using the steam room or sauna!. We only used the gym twice since it was under equipment renovation and it presented an inconvenience.
All and all, the hotel is kept immaculately clean, the grounds are pretty and the service is good.
In addition, I'll like to share our experience at other hotels and restaurants...
ONE & ONLY PALMILLA: Beautiful resort. We were originally supposed to stay @ the One and Only, but hotel was booked solid. Visited twice!. The Elemis Spa is fantastic!. We both had the "Sublime Lime and Ginger Ritual" at our own private "cottage" with an outdoor courtyard with a jacuzzi and Bali bed, and air-conditioned treatment room with double beds and large stand-up shower. Phenomenal!.
We returned the next day for dinner @ AGUA. The restaurant itself is beautiful, passed the infinity pool and with views of the gardens and ocean. Food was good. Service was excellent. Bill was about $225 for 2 (plus tip)
FRENCH RIVIERA: Along Highway 1 on the way to Cabo San Lucas. Just delicious!. We had about 5 courses, and although the portions are not large, every course was better than the next. Service was very good. The chef received our compliments and thanked us on our way out. Bill was about $210 for 2 (plus tip).
OTHER RESTAURANTS WE RECOMMEND: LOS GARCIA on the marina - Delicious!!!. NICK-SAN in Cabo San Lucas. Great sushi!!. AMARONE on the marina - Good italian. LORENZILLO'S - The best place for lobster. PITAHAYAS @ The Sheraton. Located in the same complex as the Fiesta. Beautiful outdoor location underneath a giant palapa. Asian-Fusion menu was good. Service was ok . Bill was about $165 for 2 (plus tip).
SENOR SWEETS - Just desserts, but The best desserts!
In closing, we will probably return to Los Cabos in the future but will opt to stay at a private villa or at the One & Only just due to our expected level of service and ammenities which the Fiesta Americana Grand just can not meet.