My sister, mom, and I just returned from a week stay at the Fiesta Americana. The resort was beautiful and we had a great time. The inifinity pools are wonderful and very relaxing. The beaches are rocky and not swimmable but they have huts on the beach that are very relaxing especially when the sun is just too hot. It was hot down there about 95 or so everyday but not unbearable. The resort was not very crowded while we were there which was nice.

The resort has a computer where you can email free postcards with your picture and an email message so this was nice to keep in touch. We found the food to be disappointing. This was the only disappointment of the trip. The restaurants at the resort were not very good. DO NOT order the crab sandwich at the peninsual restaurant. It was unedible.

The best thing to do is take the shuttle into town which was 10 a person roundtrip and eat in town. The best meal we had was at the office. Fun atmosphere but dont sit by the beach because there are vendors that all stand there and wont leave you alone. Da Giorgios is an italian place we ate at one night and the food was average but the view was spectacular. Great view of Cabo and the arches especially at sunset. Other places we went were mi casa, margaritaville, panchos. These were all okay but had neat atmospheres.

We had some problems with our room with the water cutting off and got upgraded to a better room but had some problems getting them to move us and it took about 1 hour for them to come after we kept bugging them. Another neat thing to do is rent a car and see the other resorts. We went to las ventanas and palmilla. Both were incredible especially palmilla. You can eat there or just get a drink but it is definitely worth seeing. Overall this was a great resort and we had a great time. It is definitely worth visiting!

My husband and I just returned from a 7-night stay at the Fiesta Americana Grand, Los Cabos. We were there with a wedding party of about 15 other couples & family members. My first complaint is that the hotel quoted my sister a very reasonable price per night for all members of the wedding party, then tacked on $6 per day for the maid and a $20 service charge for the bellhop! Even after these charges, we were ok with the rate, but definitely felt they had taken advantage of us. On day 4 of our stay, a mysterious $42 mini-bar charge appeared on our room bill. One quick visit to the lobby and they corrected the overcharge. It was obviously an intentional oversight. If you stay here, CHECK YOUR BILL DAILY to ensure they are not tacking on extra charges. We found the rooms to be nice and clean with large bathrooms. The maid service was just fine. Several other people we traveled with were dismayed to find ants, cockroaches, and in one case a mouse, in their rooms. They hotel was quick to respond. We were in the vacation club and had a room view a spectacular view, but the balcony was tiny and had no chairs, so the view was somewhat wasted. The overall service varied from day to day, which was sometimes frustrating, but overall everyone was very nice and polite. I did not find the staff to have an "as you wish" attitude that some people might expect at a resort of this caliber, but they were indeed very nice, just not overly gratuitous.

The restaurant selection was slim...only one restaurant (the Vino del Mar) was opened the whole time we were there (Sept 10-17). We ate breakfast there once, ordered room service several times, and attended the Tuesday night Mexican fiesta (unlimited drinks, awesome Mexican food and entertainment for about $32 a person...overall a good deal and lots of fun). The food prices weren't bad for a resort of this type. We paid about $30-$35 for room service for full breakfast and about the same for lunch in the room. The best two restaurants in the area are right next door at the Sheraton Hacienda del Mar: D'Cortez (literally right on the ocean) and Pitihayas (also, view spectacular views). Both restaurants are pricey (about $50-$80 per person with drinks, full meal, dessert and tip), but very much worth it. Treat yourself and you won't be disappointed!!

Overall, if you get a good room rate, the FA Los Cabos is a great place to stay. Request a room in the last three vacation club sections for better views of the sea (the closer-in rooms have palm trees in front of the balcony which block most of the view). The quiet pool near the vacation club is wonderful, but the water is often like tepid bath water. Ewww....not the feeling you want in 100 degree + weather. Also, the pool-side lunch is not a bad deal and was actually deliciously prepared, but the poolside drinks are too expensive ($8 for a frozen mudslide, plus tax and tip). Stock up on drinks and food on your first day and you'll be set for the entire trip. We took a small cooler with us to the pool everyday and were glad to have cold drinks and snackies all day long.

Please note that this resort is not easy to get around, especially if you have problems walking or can't stand the oppressive heat. It's great if you're athletic, but expect to sweat everywhere!! The off-season restaurants (Vino del Mar and the Peninsula) are not air-conditioned. Also, the room internet access is dial-up, and the business center (which is not always open) charges $11 for one hour to be used in 24 hours, making it hard to stay in touch if that's a consideration.

Overall, this is a beautiful resort and I would stay there again if I could get a decent rate and the same room with a view. Also, September is just too hot to really enjoy all of the outdoor activities and dining. Go when it's cooler!! And remember....DON'T BUY A TIME SHARE!!!

I was at Fiesta Americana Los Cabos with my husband. The minute you walk in, they´re already calling your name. The service is great, everybody greets you and asks if you need anything. The place is impecable, there is always someone with a small bucket walking around painting the place. At nights there is music around a fireplace near the beach, great.
The food is very good but very expensive. Try a sushi place downtown, it is great. Great vacations, great massage, great service, great food, loved it and would definitely go back.

Giving this hotel a terrible rating is being too kind. My husband and I just returned from a 6 day/5 night stay in the FA Grand Los Cabo Grand Club, room 173. We had been warned that our stay was going to be during the rainy season but we didn't mind since our purpose for the trip was to fish for our 1 year anniversary.

We arrived at the FA Grand Los Cabo right after it had rained. On our way to our room, we noticed that there were sand bags all over the hotel grounds and above the stairs that led down to our room, which made it difficult and dangerous to go down the stairs since you had to step over the bags. Once we managed to get down the stairs, we had the pleasure of walking through a 4 foot by 4 foot section of standing water that was about 2-3 inches deep. We also noticed that in the section of rooms where our room was located, a towel was jammed under each door, including ours. The sand bags, towels and stading water remained the entire time of our visit. On the second to last night, we awoke to find water that was moving quickly into our room at 9:30AM. We were able to get everything off the floor before the room completely flooded with water and mud. There was atleast 2 inches of water in our room. We notified our Grand Club conceirge and she did not seem surprised at all. She called to someone and informed us that they were in the room. She asked us if we would like to have them clean it or if we would like to switch to a different room. We opted to switch and she informed us that they would locate a room for us. We returned to the room to pack and waited around for 4 hours to finally be moved into our new room. Mind you, we weren't exactlly ready for the day since we just got up and had to rush out of the room. It seemed strange to me that it could take so long to locate a vacant room since it was the offseason and the hotel was not packed. The new room had a nice view but was not as nice as the original room that we had. I had left something in the original room and when we returned to it we noticed that the water and mud was cleaned up but it still remained under the bed and armoire. Dirty! I can understand that there is no controlling the weather but I am 100% sure that the hotel is aware of the flooding situation due to the sand bags all over the grounds and the towels under each ground level room. They're lack of concern, proactive measures to the rain situation and slow action to help us completely turned me off.

An accurate review of all the restaurants and/or food is not possible since the "fine" Italian restaurant Rosato's was not open due to renovations. The menu at the Vina del Mar restaurant was not appealing. I tried to play it safe by ordering a pasta dish but it came out smelling and tasting like vomit. The only thing good there was the bread and butter. The Peninsula Bar\Restaurant seemed to have decent food, which I thought was strange since the other restaurant sucked. The menus, food and restaurants should switch locations.

On the last night of our stay, we took the shuttle that the hotel had arranged into down since the rental car had been returned. The last pick up to return to the hotel was for 9:00PM. We had paid for the shuttle to take us to town and back to the hotel. We arrived at the pick up area at 8:30PM and found 2 other couples waiting. By 9:00 more people had showed up and as soon as the shuttle arrived everyone made a mad dash for the shuttle. There wasn't enough room on the shuttle and after the taxi driver made a pathetic attempt to resolve the situation, my husband and I had to pay for a taxi back to the hotel. As soon as we arrived I spoke to someone at the desk and explained what had happend and that I felt that we should have our shuttle money back since the service was not used. He checked with the driver and came back to tell me that I had choosen to take the private taxi on my own and that the shuttle service was not part of the hotel so there was really nothing that he could do for me. Needless to say at that point I was fuming. I explained to him that the shuttle service was suggested by the hotel since they gave us the literature on the first day about what transportation services they provided and it was the hotels responsibility to handle the situation. I was able to get my money back but it wasn't about the money. It was about the hotel not having planned properly for the return shuttle people and how he was not willing to help the customer. They should have been able to determine how many people needed to be picked up on the last pick up and had enough transportation ready by knowing the number tickets sold in the day, the amount of people that had returned earlier in the day and how many tickets that were outstanding.

I've read and heard many positive reviews of this hotel but I just don't see what they were talking about, but I guess I'm just blinded by the horrible service and poor hotel management. On the way to the hotel, we met 2 other couples that also also had horrible things to say about the 2 hotels that they stayed at. I guess maybe in the offseason, the hotels bring in the second string service team.

Luckily, the fishing was unbelievable and made the trip worth while.