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Hotel Finisterra: Traveler Reviews


Hotel Finisterra
Cabo San Lucas, BCS Mexico 23410, Cabo San Lucas 23410, Mexico
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Traveler Reviews

83% Recommend
4.0 of 5 stars 353 reviews
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Great Family Experience

Hotel Finisterra

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5 of 5 stars
nick_in_napa 6 contributions
Napa, CA
Dec 25, 2006 | Trip type: Family
10/10 found this review helpful

Our family group of 8 (4 older teens, a senior citizen couple, and a middle-aged couple), loved the Hotel Finisterra and Cabo San Lucas in general. Although many of us had experiences in other parts of Mexico, such as the Mayan Riviera and Puerto Vallarta, it was our first time to this area. We were pleasantly surprised with the beauty of the desert and the surrounding mountains. Christmas time is warm during the day (in the 80s), a little breezy, and cool in the evenings. In other words, perfect. I’ll throw in my only big negative right here: next door, the construction of an immense luxury resort is in full swing. The noise from heavy equipment is constant, though it had different levels of loudness during our stay. One day it was unbearable; another it was hardly noticeable. The construction is going to continue for quite sometime. To be fair, however (if fair is the right term), there are numerous construction sites all over Cabo San Lucas. I’m not sure if there is a quiet area in the whole place; the town is booming. So bring earplugs and/or i-pods.

General layout: The hotel is very beautiful. The incredible waterfall fountain in the front is never mentioned in other reviews, but is stunning. Well groomed cactus gardens, Frank Lloyd Wright-style architecture (the older section) layered on a rock mountain, gorgeous palm trees by the pool, a tremendous palapa building enclosing the pool-side restaurant/bar, all add up to make the Finisterra better than you could imagine. Interesting tidbit: the hotel is owned by the Coppola family (Francis Ford’s penthouse is on the 7th floor at the end of the western end of the new building.)

Rooms: We had rooms on the 4th floor in the newer section, which were clean, fairly spacious and had nice pool/ocean views. The king beds were hard but everyone slept like a rock (no pun intended). There is a couch that pulls into a queen bed. Comfy for a teenager only. Balcony is not very private, but it does the job of allowing you to enjoy the ocean and pool views. Mini bar was well stocked, but we never used it. You have to get a key. Some fixtures need repair, but it did not hinder our well-being. One time we had tiny ants seeking my son’s hair gel in the bathroom area. Good strong hot showers. Other non-ocean view rooms had 2 queen-sized beds, but were smaller.

Service: Maid service was fine. They kept our rooms clean and tidy. We left a decent tip for them at the end. At the pool, there were many friendly waiters to bring you drinks or food from the pool restaurant. (Almost all of the staff seemed genuinely friendly, with their “hola amigo” greetings.) Watch out for having multiple accounts open, as it does get confusing. Close each account before leaving the pool area. Sign out for a towel; return it or face a charge. Swim up bar is fine. Happy hour is a must from 2-4pm (2 of the same drinks for the price of 1). Activity director, Angie, is nice, but she needs to be more energetic about getting people to do stuff, i.e., only 2 of us for salsa dance lessons at 4pm, and yoga at 10am. Otherwise, what’s the point? Pool volleyball was fun.

Food and Drink: Drinks were weak as many reviewers have noted. Liked their Tequila Sunrises; margaritas were very disappointing. We bought beer at a store and kept them in a cooler in our room, saving a lot of $$. The food at the pool is adequate. You do have to have their nachos and quesadias, though. Huge. The bacon-cheeseburger is Denny’s kind of bland. The restaurant on the 7th floor was good for breakfast. So so coffee. We didn’t use it for dinner. The bar on the 7th floor is fine; happy hour is from 4-6. Room service was useful for our teens when they needed late afternoon snacks.

Beach: For me (I am the male of the middle-aged couple), the beach was beautiful. Sitting or walking with crashing waves and whale watching is my thing. One reviewer below has pics of this beach compared to the other beach across the bay, which says it all. If you want calm beauty, then go for the Finisterra. If you want loud, crazy, and constant hawkers, go to the other side of the marina. I’ll take this place any day. Riptide is fierce, so no young kids wading. I saw people swim, but you better be strong. An immense wave crashed and hurt a couple of them. Walk to the eastern end and you can climb over the rocks (be careful, it’s not easy) to both Lover’s and Divorcee’s Beaches.

Other stuff: Played tennis with my son. The courts and equipment were useable, but have seen better days. Pools were great. Hot tubs fine, too. Mostly everyone lounged around the pools, enjoying the sun, peacefulness, and beer of Mexico.

Cabo San Lucas: Yes, it is only a 5 minute walk down a small hill to get to the Marina. Another 5 or 10 minutes gets you to the better dining establishments. We loved the Crazy Lobster (the lobster/bay scallops combo was the best, about $12US; great margaritas, too) and Mi Casa for its decor. Senor Greenberg’s and Mama’s, aka Felix, for breakfast were very good. I highly recommend checking out this link for more restaurant choices: ---- ---- . I downloaded this guy’s lists of good places to see and do and was not disappointed.

The other stuff to do in Cabo is too numerous to mention, so I will end this review here. Thank you, and enjoy.

  • Liked — Location
  • Disliked — noise from construction next door
  • Tips/Secrets: — read other reviews
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since December 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
For the price, can't beat it.

Hotel Finisterra

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4 of 5 stars
jasonx 23 contributions
Denver, Colorado
Dec 2, 2006 | Trip type: Couples
5/5 found this review helpful

Went down for a short 4 day trip (11-26 to 11-29) non inclusive. Felt like we had the hotel to ourselves. We stayed in the newer part of the hotel, the Palapa Beach Club rooms. The rooms are nice and good sized with bed and a seating area. We spent most our room time on the private balcony. Mini-bar prices are very reasonable and we took advantage of that, and were glad that they keep them well stocked. The view is amazing. Stayed on the 6th floor and overlooked the pools then the ocean. Whale Watcher bar (we actually did see grey whales pass by while at this bar) is great for food and/or drinks. Blue Marlin is very nice too for a fancier meal. The pool bar is good and they serve food. Also has a large HD tv for the sports fan. Staff was friendly and helpful. We left tips for the maid service and tried to tip well throughout the resort - and the service was very good for us. You'll see many rude people treating the staff poorly and it makes you want to let them know that not all americans are estúpido. We heard a lady complining because she was told initially how much something cost in pesos and not USD. The hotel is located at the top of a hill so you'll have to walk up and down it a few times. It’s not too bad but there is also a free hotel shuttle for the hill if you want to skip the walk. It is also on about a mile unpopulated beach (no swim beach here) which makes for a great, private, early morning walk It is very close to town with a short walk to the marina and several shops, bars, restaurants. When walking around the marina and around town, be prepared for people approaching you to sell you things. This will happen constantly while you are in town, even while you are sitting in a bar or restaurant. We got used to it pretty quick. Beer and Cubans are reasonably priced in town so we brought some back to the hotel.
A couple things, a hotel is in the early stages of construction directly next door. It is noisy during the day but we got used to it and didn’t bother us too much. Also, the walls are a little thin and could hear the neighbors at times.
Tips:
For $30 total we went on a 45 min tour on a water taxi. Very nice, and it was just us and the knowledgeable boat captain. I highly suggest doing this. If you go down to the marina, the water taxis are everywhere.
Ate at CaboWabo one night just because of the notoriety. Food was good but over priced and probably wouldn’t go back. Limited menu and my burrito was $34. I would stick with the lesser knowns, the food was excellent everywhere.
Bottom line: I would stay at this hotel again.

  • Liked — View, Pools, Bars
  • Disliked — Construction next door
  • Tips/Secrets: — Get a room in the palapa beach club and get some drinks at the Whale Watcher Bar
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 02, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
New is a relative term

Hotel Finisterra

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2 of 5 stars
KatieDavis 19 contributions
San Jose
Nov 25, 2006 | Trip type: Friends getaway
4/8 found this review helpful

Overall we had an incredible time in Cabo, and I will go back! Everyday I was in awe that it was November. Perfect weather and warm water. It really is a great vacation destination. I'll just stay somewhere else next time. The Finisterra is in a great location. You are in walking distance of the downtown and the marina, but you're not on the loud super touristy beach. The grounds and pools are beautiful. The room and service is another story.
I read many reviews before going, and it seemed most people said if you stayed in the new building, the Beach club, then it was great. New is a relative term. The old side is >30 years old, so the newer side is younger than that but how new? Including tax and tip, I think we paid about $260/night. For that, I would have expected fitted sheets on the beds, and maybe some conditioner provided. Nope. On the beds, they tried to spread a flat sheet to reach around the mattress but it didn't quite make it. The comforters look old, and they're far from fluffy. In the bathroom, there was shampoo and soap, but that was it as far as toiletries. I am convinced the towels must have been brought down from the old section. There were holes in them, and they were hard and small. After using them, housekeeping would take them away, but wouldn't replace them with fresh ones. We daily had to call to get towels.
Then one day we had 1/2 the items missing from the mini-bar. At first the desk staff didn't want to believe us, but after a few discussions, we weren't charged for any of the missing items (mainly tequila). The unsettling part though is that who ever took that stuff, was also in our room!! Fortunately, each room does have a safe though.
On a lighter note, the pools are great. Super clean and beautiful. Happy hour means they bring you two drinks for ever one drink you order. Staff was friendly. You did have to sign out for towels at the pool which I thought was a little tacky. I'm used to hotels where they see you walk up and meet you at your lounge chair with a towel, but here they do it the old school way.
In summary.......there are sooo many new and upcoming resorts in Cabo. No need to stay at this one. There is nothing new about it, it is just newer than it used to be.

  • Liked — the grounds
  • Disliked — the towels, the service, the room
  • Tips/Secrets: — They add an extra tip/service fee on daily. So, remember this when you are tipping as you go.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2006
  • Visit was for Other
  • Traveled with Friends
  • Age group 25-34
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Pros and cons

Hotel Finisterra

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3 of 5 stars
MarkWS 2 contributions
Dallas
Nov 24, 2006
3/4 found this review helpful

Stayed at the Finisterra Nov 15-19. Overall, there are many good points about this hotel. I prefer this beach to the corridor, which I have stayed at before. There are no vendors or restaurants on this beach; there are no jet skis zooming around the water. There are 3 large pools with ample seating and they are well taken care of.
However, there are a few things which could be improved. There is nothing exciting about the rooms. The decor in these rooms is nothing special: tile floors, multi-colored bed spreads, small shower.

There were particular issues with the service however. At the pool bars, the waiters will each have their own tab, at least that's what they said. I would have to close out 3 tabs each time I left. Of course, one time I could not find everyone, and I received a call that I had one bill remaining. When I signed my bill, I noticed that a special tequila and grand marnier were on the bill, and I had not ordered those drinks. Ultimately, they realized it was the wrong room, but their system of memorizing faces, and having separate bills for poolside, barside, and at the restaurant was obviously not effective. Finally, when checking out, while carefully reviewing the numerous charges, by chance, I found that they had charged me 88 pesos for a tip on an 80 peso bill. Actually, I had written 8 pesos as the tip, and I wrote in 88 as the total. However they billed me an extra 88 as the tip. The woman at the checkout counter did not seem very apologetic, and had I not had the actual receipt, which I almost never keep, she would have made me jump through several hoops to get a refund. I was not impressed with their customer service. Overall, they have a bad system of keeping tracks of customer bills, and we would have paid several extra dollars had I not been unusually attentive.

  • Date of stay November 2006
  • Member since May 08, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Stay Here, I Guarantee You'll Love It!!! I Will Go Back For Sure!!!

Hotel Finisterra

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5 of 5 stars
kissangie 6 contributions
kissangie
Nov 21, 2006 | Trip type: Friends getaway
2/2 found this review helpful

I loved it here! OMG, my girlfriends and I had an AMAZING time! We were just a couple of chicks that needed to have a summer to remember and they made it happen!
Just to set things aside, STAY AT THE NEW FINISTERRA SECTION! We also had ocean view!
The older section is more in an inclined hill, that when youre tired of a LONG hard night, you may not want to climb, but other than that i had a WONDERFUL time! I stayed there for a total of 8 days...and i dont regret it! THey were a little strict at night if you tried bringing a few friends back into the hotel....but other than that it was ok. I guess it was for security purposes. We only at there once at the whale something restaurant, but man it isnt even worth it. The homemade mexican food on the CLEA N streets were a WHOLE lot better. Dont bother going to Romeo & Juliettes Italian place, my 7 year old sister can cook way better. GO TO MARGARITAVILLE!!!!! This mini mexican outdoor restaurant right in front of Cabo Wabo was one the GREATEST and CHEAPEST places to eat! We took some taxis for the long stretch walks, but not all of the time. Only when it was too late at night and we were out of it!
I can go on and on and on..........

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2005
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since December 05, 2003
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel Finisterra Also Known As

Address: Cabo San Lucas, BCS Mexico 23410, Cabo San Lucas 23410, Mexico