I just got back from the Finisterra (12/28-1/2). Overall I would recommend the hotel. After reading the reviews here I was a little nervous but booked a Palapa room ($287/night). Upon check-in we were put in room E-19. It was not a beach view as I expected but the room was gorgeous, brand new & had a cool marina view. I would equate it to a nicer Marriot level room. We soon figured out we were staying in a renovated old room. We stayed in that room for 3 nights. These rooms are the farthest away from the main hotel, but close to the Whale Watcher bar and quiet. On NYE at 8pm, I noticed the toilet was gushing water. At first the front desk and was not that responsive but I called back again with hysteria and they sent a bellman with a key to our 2nd room (B-31 - OLD room). It was quite bad. Dark, dingy, outdated furniture, awful bed, cramped balcony (with great ocean view). There was a king bed and a couch area. All the furniture was old. The tile on the floor was dingy, the bathroom had old style flourescent lights --- overall a significant downgrade from E wing. I would equate this room to a low quality Motel 6 or worse. Upon checking into B-31, I was pissed but the hotel was fully booked so we had to wait until 1/1 at 10am to move into a Palapa room --- at this point we went out for NYE. I slept terribly b/c of the bed and also b/c the noise. The sliding glass doors and front doors of these rooms SLAM VERY LOUDLY so every time someone went in or out it woke us up. I woke up at 930a, called the front desk spoke to Jorge the mgr and he sent a bellman and moved us into Palapa room 131. He also agreed to credit us the difference in price from a Palapa room to the B31 room (about $50). Room 131 was good/decent. It's hard to compare b/c the E room was so nice, but room 131 was what we'd originally expected - I would equate this to a Holiday Inn or Hampton Inn type room. It's a few years outdated but it was clean and bright. We had a side beach view and a frontal pool/garden view here.
Other notes:
Location: Amazing. The marina is really central to the town, and you are very close. There are great restaurants nearby and we walked to a lot of places. We had friends who stayed further out and needed to rent cars, take cabs everywhere. We also had friends who stayed at Medano beach - the beach is party-time but you are also not as close to most of the bars restaurants, besides we took a $4 water taxi to Medano Beach one day and walked another (20 mins) from the Finisterra. One note on the hotel's layout - there is a decent hill/hike to get on/off hotel property (there is a shuttle but we never took it). Also for any rooms other than the Palapa, you will have to take an elevator up to 7 then walk across a bridge to get to these rooms, there are flagstone paths leading to the other wings and it's built into the side of a cliff so you will have a steep walk to your room. If you have fitness issues then I would definitely stay in a Palapa room and take advantage of the shuttle to get you on and off hotel property.
Pool: 2 of the 3 pools were heated and that was fine. The middle pool is the liveliest. We hung at both the middle and lower pools, ordered from the waiters and had good service. Sometimes you had to call them over, but hey it's not your local TGIFridays. The bottom pool is old looking and needs to be resurfaced but the middle and upper are nice.
On site dining: we ate at grill night at the Whale Watcher restaurant. It was a fine meal in a cool setting, we would have eaten there again but didn't get around to it. We at a lot at the Pool restaurant and overall it was good casual food and drinks were good too. Room service - we ordered breakfast and overall it was fine and timely.
I also wanted to comment on a few things from other reviews:
1. we never saw a single cat, feral or otherwise
2. no you can't swim at the beach but it is beautiful/natural and the sand is grainier but that is Cabo's sand not the hotel's
3. construction - was going on next door when we were there but was not obtrusive. i heard a few things but our rooms were away from it but i don't think it would have bothered us if we were by it
4. overall the staff was very friendly and helpful. delta lost our luggage on the way there (a VERY common thing we found out) and Marisol at Concierge helped us a ton, Victor the activities guy was super nice, also Carlos a bellboy very nice, and I was satisifed with Jorge's solution to our inconvenience.
In summation - I think this hotel was a good deal. It's not a 5 star service type hotel so if you expect that you won't get it. The towels and bedding aren't plush and brand new, and you don't get a flat screen tv. Overall I thought of this hotel like a Holiday Inn or Sheraton Inn - fine, with most conveniences but not over the top with extras.








