I just got back last night (09-12-05) from Hotel Palmas deCortez. We booked our 3rd annual fishing trip to your hotel, 36 guys, big booking and a great time. Your hotel is awesome BUT we will not be returning next year. We met Kathy your wedding planner at a little taco shop up the street and after talking with her, she suggested I write you about our stay to help you make it better for others, she also said she was meeting with Chuck Monday morning and would tell him.
Our party was the keas party, the two years previous the food has always been great, This year very few of us would even eat there! I sorry to say the food was awful, although this worked well for the restaurants in town, as we met many guests that had all there meals in town because the food was so bad at the Cortez.
I fished 3 days with my dad and my son.
Day 1 we were aboard the Champagne with Captain Danny his mate, The man was rude and never even tried to catch fish and was more interested in getting back by 2 0 clock than any thing. well the motor broke and we could not fish the Champagne the next day (good) Maybe he was just having a bad day!
Day 2 We were aboard the Alma Rosa II with captain Tony, what a pleasure This man worked his but off for us absolutely the greatest guy every and his crewman was just as good, we did not catch a fish that day but hey that is fishing the Captain made it the best day of our whole trip. But The boat broke down and we had to be towed back, oh well stuff happens! still a good day
Day 3 we were aboard Dela Regina with captain Israel and crewman Gabriel, These two guys should never be on a boat. I have been fishing the east cape for 12 years and They were the worst fisherman I have ever seen! We had to tie our own hooks show them how to hook live baits properly, man I could go on and on, after the first hour I don't think either the captain our Gabriel even came down to the deck. These guys were so bad when we got back to the dock (hotel) My dad got off Dela Regina walked over to the boat next to us and gave the $120 tip to the crewman on that boat, Right in front of Gabriel and Captain Israel, just so they knew we weren't happy.
On the bus ride back to the airport, you had 11 guys that were happy with things but 25 that will never be back until things change.
This year we had 36 guys, and next year Im sure 40+ We will be booking with Rancho Leonero, I know running a large company is difficult and if you do not know there is a problem you can't fix it. I hope this helps you make a better hotel.
RON CLARKE
ROOM 05



