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“Esperanza in Cabo” 5 of 5 stars
Review of Esperanza - An Auberge Resort

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Esperanza - An Auberge Resort
5.0 of 5 Hotel   |   Carr. Transpeninsular Km 7 | Punta Ballena, Cabo San Lucas 23410, Mexico   |  
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Ranked #2 of 66 Hotels in Cabo San Lucas
Cabo San Lucas
1 review
5 helpful votes 5 helpful votes
“Esperanza in Cabo”
5 of 5 stars Reviewed March 6, 2014

We have stayed at all of the top hotels in Cabo and got married at Las Ventanas as well which we love but Esperanza is our favorite, the property is beautiful and the service is the very best we have ever experienced, even at many of the Four Seasons Resorts that we stay in.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, March 14, 2014
Dear Stacey D,

Thank you for taking time to write about your recent visit to Esperanza.

We are extremely proud to be considered your favorite property! I agree the grounds are beautiful and we strive to be the very best in service as well.

Thank you again for a lovely review and we look forward to greeting you on your next visit.

Warm Regards,
Marc Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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595 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Once again, the Esperanza team has done an amazing job. Of course, the property and the weather are always beautiful. However, the team at Esperanza truly understands how to provide top notch and exceptionally friendly service. A special hats off to the pool crew - Sergio, Carlos and Alfredo especially have taken such great care of us during the last couple visits, they keep us wanting to come back once again! We will definitely be repeat customers at Esperanza and the exceptional service is certainly a big part of that decision. Highly recommend Esperanza.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, March 11, 2014
Dear Sailingjd,

Thank you for taking a moment to share feedback from your latest outstanding visit to Esperanza! It sounds like Sergio, Carlos, Alfredo and our team took care of all your needs so you could lounge and relax poolside during your stay.
Here at Esperanza, we treat our guests and owners like family and especially love hearing why you enjoy coming back again and again.

Nos vemos pronto!

Warmest Regards,
Marc
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Carmel, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

My husband and I recently stayed at the resort for my 40th birthday. The resort itself was amazing. The casitas (rooms) are perfectly decorated to suit the Mexican style but still very tasteful and elegant. The enthusiasm of the staff was incredible. It was as if they were happy to be at work everyday. As soon as their car service picked us up from the airport, we were greeted with treats and wifi in the vehicle from the airport to the resort. The fitness center was perfect and we took several TRX classes that were awesome. We ended a few evenings in the bar and had the most incredible service. They were cheery and excited to share with us about Cabo, the resort, as well as the drinks. Our favorite server was Carlos Martinez. He worked in several areas of the resort and was attentive to when we needed anything. This was the 2nd Auberge resort we have stayed in and hopefully we will stay in more of them and Esperanza again. We would like to return to the Esperanza residences with our children.

Room Tip: We chose a garden casita but upon arrival we were upgraded to a second floor casita. I thought it w...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, March 11, 2014
Dear Casita28,

Thank you for reviewing your wonderful stay this past February for your husband’s 40th birthday.
I have shared your lovely feedback with Carlo and our entire team, who enjoy reading about your great visit.
We would love to see you back with your entire family in one of our spacious villas very soon!

Warmest Regards,
Marc Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 2, 2014

My husband and I just spent a long weekend celebrating my birthday at Esperanza. I loved this resort - so romantic. The setting was lovely, our room with private hot tub was outstanding and the service was great. The spa was really, really nice. As a bonus, it was whale season, and you could see whales off shore all day long. I also appreciated the smaller, low key vibe. We will definitely be back - this is one of the few places where I would consider returning every year.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, March 3, 2014
Dear LGA23,

Thank you for sharing your wonderful review from your birthday celebration at Esperanza, an Auberge Resort! Our team enjoyed helping to create an amazing experience for you and your husband on such a special occasion.
We look forward to having you both back again soon.
Warmest Regards,

Marc Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF Bay Area
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 1, 2014

The resort is absolutely beautiful and the staff goes out of their way to make you feel special. I highly recommend everyone get a massage at least once during your stay. I had Connie, my husband had Bertha, they were both amazing and our best massages we ever had. Our casita was in the best location, #38 on the top floor and right in the middle of the resort overlooking the pool and the ocean. It was the perfect spot to watch whales and also had an awesome infinity hot tub on the balcony. We had a previous stay here a few months ago where some things went wrong but this trip well than made up for it. I love the staff so much, I honestly cannot say enough good things about them. I cannot wait to come back.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, March 14, 2014
Dear BambooJungle,

I am delighted to hear that we were able to provide a perfect stay at Esperanza on your recent visit to Los Cabos! Connie and Bertha are both amazing and I’m glad that you both enjoyed your massages. This is definitely the perfect time of the year to see our whales jumping with their babies right out by our pool and restaurants.

We would love to see you both back for another great stay.

Warmest Regards,
Marc Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2014 via mobile

From the moment you arrive, from the welcome ,to the accomodation , to the service at the pool, the wonderful walking paths, the great yoga lessons and the crowning glory an AMAZING cooking lesson from Cesar Pita,you think you have arrived in a most heavenly place.
The breakfasts are wonderful and nothing seems to much for the staff. They are truly well trained and just great people with good personalities. Congratulations to all concerned.

Stayed February 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, February 27, 2014
Dear Zimgal,

What a delightful review from your recent “amazing experience” at Esperanza, an Auberge Resort! It sounds like you and your friends enjoyed from start to finish a perfect stay and loved our top service provided by Chef Pita and our entire Team. I have shared your congratulations with our staff as well.

We would love to have each of you back for another amazing experience in the not too distant future.

Warmest Regards,
Marc Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Caldwell, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

My husband & I stayed 2 nights at the Esperanza in early February. The hotel, staff, food, drinks, grounds & views were all true perfection! We can't wait to return! However, I do have one complaint... The Esperanza proudly advertises itself to be an adult-only resort. We chose the Esperanza because we were vacationing without our four children and wanted that adult-only experience. Disappointingly, we encountered many families in the restaurants, bar/lounge and beach, on the adult-only side of the resort. In no way is this a deterrent to return to the Esperanza, however, I wish the resort did not advertise itself as being adult-only.

Room Tip: All of the casitas have beautiful views. You can't go wrong!
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, February 25, 2014
Dear Rbp1,

Thank you for reviewing your recent February visit to Esperanza. We are glad you found our service to be true perfection.
Yes, the hotel side is considered adults only. Our Residence Club area and pools and restaurants are for families with children. I am sorry you were disappointed with certain common areas with children and understand you and your husband were looking for some peace and quiet. We will take this into account for your future stay to ensure a truly secluded area is provided to enhance your romantic visit with us.

Thank you again for your comments and we will see you again at Esperanza shortly!

Warmest Regards,
Marc Rodriguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Esperanza - An Auberge Resort

Address: Carr. Transpeninsular Km 7 | Punta Ballena, Cabo San Lucas 23410, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Cabo San Lucas
#2 On the Beach Hotel in Cabo San Lucas
#2 Romantic Hotel in Cabo San Lucas
#2 Luxury Hotel in Cabo San Lucas
#2 Spa Hotel in Cabo San Lucas
#6 Family Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Esperanza - An Auberge Resort 5*
Number of rooms: 50
Official Description (provided by the hotel):
At the tip of the Baja Peninsula, Esperanza is located within the private enclave of Punta Ballena in Cabo San Lucas Mexico. Overlooking the Sea of Cortez, this highly acclaimed luxury resort offers an incomparable natural setting on 17 lushly landscaped acres. Fifty-seven guest casitas and suites cascade down a gentle hill affording spectacular ocean views from every room. Resort amenities include an oceanfront infinity-edge pool, private beach, award-wining spa, yoga studio, fitness center, art gallery and world-class dining—all with spectacular 180-degree vistas of sky and sea, for a perfectly private resort escape. ... more   less 
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Also Known As:
Esperanza - An Auberge Hotel Cabo San Lucas
Hotel Esperanza An Auberge
Esperanza Resort
Esperanza - An Auberge Resort Cabo San Lucas, Los Cabos

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