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“Great Resort!” 5 of 5 stars
Review of Esperanza - An Auberge Resort

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Esperanza - An Auberge Resort
5.0 of 5 Hotel   |   Carr. Transpeninsular Km 7 | Punta Ballena, Cabo San Lucas 23410, Mexico   |  
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Ranked #1 of 65 Hotels in Cabo San Lucas
Rapid City, South Dakota
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
“Great Resort!”
5 of 5 stars Reviewed April 4, 2013

(we stayed at this resort in march a few years ago but am finally writing my review!)
This resort was beautiful and we had the top floor I believe they are called the palapas...Had a hot tub on the deck. Full moon while we were there. We were able to use the binoculars and spot whales right from our deck. I will say that I was a little surprised at how far back from the ocean the rooms were but we were still able to see whales and enjoy ourselves. We also thought the breakfast was great and very tasty. Enjoyed having the smoothie of the day with rum added to it while laying on the beach.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, April 5, 2013
Dear Jmvaad,

We appreciate your kind words from your past March visit! I do agree that our pool and beach amenities and special treats are perfect for a day of lounging in the sun.

Since your last visit, we have created a unique dining experience every full moon at Cocina del Mar, our Signature restaurant. Our “Candle Night” is a romantic evening enjoyed under the moonlight. We would love for you to return sometime and enjoy this enchanting event!

Once again, thanks for your great review. We hope to have you back in the not too distant future.

Warmest Regards,
Marc
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592 reviews from our community

Traveler rating
    508
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73
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
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English first
LA, CA
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 3, 2013

We stayed at Esperanza for a 3 night holiday weekend. This was our second visit to the resort and it did not disappoint. Our room was large & lovely with a fantastic view and a spa on the patio. The welcome back chips, guac & margs were a nice touch as were the chocolate Easter treats on Easter Sunday. Paula was our concierge and she was fantastic from when we booked the trip until she closed the door on the SUV to take us back to the airport. Anytime I called the front desk or passed her at the resort, she asked how the trip was and reminded me of our spa treatments/dinner reservations, etc. How she could remember all that I don't know - I can't remember last week! Actually everyone we dealt with at the resort were wonderful & so nice. The food & drinks were great. We had massages at the spa (wonderful) and also took a couple of yoga classes which were really good too - good instructors.

I have only one negative about the visit/resort. All of the pool beds (especially the 'prime' ones next to the pool) were already reserved when we went down for coffee in the morning at about 6:30 each day! (when are these people getting up??) And a lot of those people didn't show up to the pool until much, much later (noon or even later!) so people who wanted those good beds, couldn't use them. Very annoying. They should institute a policy where beds can only be reserved for 2 hours if you aren't using them or going for a meal (FS in Hawaii does this) so that others can use the sunny, poolside beds too.

Other than that, can't wait to go back!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, April 5, 2013
Dear Kperk13,

Thank you for your wonderful review over Easter holiday! Here at Esperanza, Paula and our team specialize in creating holiday memories that our guests can go home with.
Our lounge chairs pool policy should always be on a “first come, first serve” basis and should not be reserved in advance. This was an unusually busy weekend and I regret this displeasure during your stay. I have discussed with our Food & Beverage Director for follow up immediately.
Once again, I’m delighted that you had a fabulous trip and enjoyed our Spa, fitness activities as well as our food & beverage program. We trust you will return again soon for another fabulous holiday visit!

Warmest Regards,
Marc
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2013 via mobile

Recommend VIP lounge service for arrival and departure. And for transportation to Esperanza. Food was excellent, pool service guys were so courteous and friendly. Concierge folks took great care of us as well. Views of ocean were awesome. Relaxing vacation. Food was excellent, pool service guys were so courteous and friendly. Concierge folks took great care of us as well. Views of ocean were awesome. Relaxing vacation.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, April 4, 2013
Dear LarryBphoto,

Thank you for taking the time to write about your spring stay at Esperanza! Our team enjoyed reading your great comments and hearing that you enjoyed excellent service by all.

We hope to have the opportunity to welcome you back soon for another relaxing vacation!

Warmest Regards,
Marc Rodriguez
General Manager
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Naperville, Illinois
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 2, 2013

We just concluded a stay at Esperanza and have to say it was wonderful. We have had the chance to stay in a number of five star hotels around the world and we would rate Esperanza as one of the top three hotels we've experienced. The resort is beautiful (better than its pictures), the food was fantastic and the service exceptional. We highly recommend the Esperanza. We were so impressed that we're already planning on returning next year.

Room Tip: Ocean view is the way to go. It's wonderful plus allows a bit more privacy.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, April 3, 2013
Dear 368frankm,

Thank you for sharing your wonderful experience at Esperanza, an Auberge Resort! We are honored to be in your top three hotels. It is great to hear that you enjoyed exceptional service and fantastic food during your visit.

Please do share your plans with us for a return stay; our Team will be waiting with open arms!

Warmest Regards,
Marc Rodriguez
General Manager
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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2013

As a fellow hotelier I am ranking this as one of my favorite vacation spots.
If you want to be pampered and forget about everyday life, you must visit Esperanza.
From the welcome at the airport, the stunning vistas while entering the property, the welcome drink (alcoholic or not, your choice), the well equipped rooms, the unbelievably friendly and knowledgeable staff, to the endless excellent dining options, the poolside daily treats and the best spa you can imagine.
The only problem you will encounter is that you might not want to leave!

Room Tip: Choose a room on the second level with stunning ocean views!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, March 30, 2013
Dear TripleOH,

I appreciate your kind words especially coming from a fellow hotelier! I am delighted that Esperanza is one of your favorite vacation spots and that our entire Team was able to pamper and spoil you throughout your visit.
Please do come see us again soon for another relaxing stay at Esperanza!


Warmest Regards,
Marc Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrison, Colorado, United States
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 28, 2013

Our family stayed in a large 4 bedroom villa that was large enough for 2-3 families. Everything you need to feel at home with a personal concierge service to remind you that you're on vacation. The girls (ages 7, 6) swam in the pool until they were exhausted every day possible. The water was perfect temperature in the pool closes to our villa. The beach club pool water was very cold and less desirable. The beach, itself, was very small and not really family friendly.

The best part of this resort was the personal concierge service. We had one individual who tended to our every need. He looked for our family every day and found us, where ever we were, to ask what we needed for the day or next day.

Room Tip: If you want to have use of all pools, including the infinity pool, you need to stay in a suite. Vil...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, March 30, 2013
Dear Erica S,

Thank you for sharing your wonderful review from your family’s stay in our 4 bedroom villas. It is great to hear that your daughters enjoyed the pool and that your Concierge was able to tend to your every need!

We hope you will return again soon for another excellent family visit to Esperanza!

Warmest Regards,
Marc Rodriguez
General Manager
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Montana
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 19, 2013

We had a 4 bedroom villa for 7 days at Esperanza and had an incredible time. Our place was amazing,and we had 3 swimming pools to chose from. The food from the restaurants by the pool is delicious. One night we had room service and that was one of the best in room meals we have ever had. Everyone is very friendly and anxious to help. Going to/from Cabo is easy with all the drivers available. We are going back in May!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, March 21, 2013
Dear Activefamily,

Thank you for your great review on “Paradise”! Our Team here does enjoy assisting in any way possible and it is wonderful to hear that we exceeded your expectations.

We look forward to seeing you again in May!

Warmest Regards,

Marc Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Esperanza - An Auberge Resort

Address: Carr. Transpeninsular Km 7 | Punta Ballena, Cabo San Lucas 23410, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Cabo San Lucas
#1 Luxury Hotel in Cabo San Lucas
#1 On the Beach Hotel in Cabo San Lucas
#1 Spa Hotel in Cabo San Lucas
#2 Romantic Hotel in Cabo San Lucas
#6 Family Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Esperanza - An Auberge Resort 5*
Number of rooms: 50
Official Description (provided by the hotel):
At the tip of the Baja Peninsula, Esperanza is located within the private enclave of Punta Ballena in Cabo San Lucas Mexico. Overlooking the Sea of Cortez, this highly acclaimed luxury resort offers an incomparable natural setting on 17 lushly landscaped acres. Fifty-seven guest casitas and suites cascade down a gentle hill affording spectacular ocean views from every room. Resort amenities include an oceanfront infinity-edge pool, private beach, award-wining spa, yoga studio, fitness center, art gallery and world-class dining—all with spectacular 180-degree vistas of sky and sea, for a perfectly private resort escape. ... more   less 
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Also Known As:
Esperanza - An Auberge Hotel Cabo San Lucas
Hotel Esperanza An Auberge
Esperanza Resort
Esperanza - An Auberge Resort Cabo San Lucas, Los Cabos

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