We recently stayed at the Esperanza with our 15 month old daughter. We stayed at one of the Villas. Our stay from start to finish was fantastic.
The resort itself caters to honeymooners, couples and those seeking rest and relaxation. The resort was careful to balance this need with our needs while traveling with a child. Accordingly, we stayed in the villas in lieu of in one of the hotel rooms.
We arrived at the airport and were greeted by a driver in a white Escalade. He had warm towels and bottled waters. He called ahead to the resort to make sure we had food of our choice waiting in our room. The resort had phoned me prior to my departure to confirm whether or not we needed a car seat. Very much appreciated.
Upon arrival to our room, there were cookies and milk for our daughter and our dinner waiting. In addition, they had a complimentary bottle of wine waiting for us. The refrigerator was stocked with compliementary bottled water and soda and other items for purchase. They also brought us a stroller and high chair for our use during our stay and some children's dvds.
Our meals every day were perfect. The breakfast includes smoothies, mini muffins, breads and jams and whatever you order. I was paranoid about ice and by our second day, everything was prepared (including smoothies) automatically without ice so I would not need to request it. The wait staff remembered our name, always helped carry the stroller up and down stairs, had our high chair ready, played with our daughter (providing crayons etc.) and were unbelievably accomodating. The restaurant view rivals anywhere in the world as one of the most spectacular. Dinner was delicious and the ambiance perfect (live music). We had lunch every day by the pool and I can honestly say-their guacomole is hands down one of the best I have tried.
There is a beautiful inifinity pool at the resort, adults only. So, we had our choice of one of three magnificent pools at the villas. All guests are welcome there (note the villas and the hotel itself are all very close). Two of the pools have swim up bars and one has a waterfall (much to my daughter's delight). The staff was quick to help with towels, umbrellas and general service. They always went the extra mile by bringing over items for our daughter (balloon, life vest, etc.) . One further example of the staff going above and beyond, they have a Details Manager, Hector, who we adored. I mentioned to him that I felt somewhat bummed by not getting some of the resort "amenities" at the pool since we were not allowed to go to the adults only pool and for some reason those same amenities are not offered at the villa pools. Those amenities include popsicles while you lay out. The next day, a tray of popsicles was sent to our room, compliments of Hector. Nice touch!
Each night was a different theme party and the food and entertainment were all quite good.
Our villa was exquisite. The furniture, decorations and space were magnificent. We felt spoiled and our daughter had a tremednous amount of territory to explore.
My husband and I both had spa services; he a massage and me a facial. My face is still glowing and he keeps saying he wants to go back!
I cannot stress enough to those traveling without children that this is the perfect calm oasis and to those traveling with children that this is the perfect, accomodating location. The staff was very, very careful to balance the two.
We are self proclaimed hotel snobs and would rank this hotel as high on our list as possible!






