We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Better than expected!” 5 of 5 stars
Review of The Ridge at Playa Grande Luxury Villas

Save Saved
You added The Ridge at Playa Grande Luxury Villas to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Ridge at Playa Grande Luxury Villas
4.0 of 5 Hotel   |   Av Playa Grande 1A, Cabo San Lucas, Mexico   |  
Hotel amenities
Ranked #16 of 66 hotels in Cabo San Lucas
New Jersey
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Better than expected!”
5 of 5 stars Reviewed November 16, 2012

We went for one week in November, 2 families - 4 adults, 3 kids. We stayed at the Ridge unit 3022, building C - 2 bedroom 3 full baths, 2 living rooms, dining room, kitchen, many decks. There was enough room for another family. The place was beautiful. The food was excellnt. We did 4 days on the all-inclusive plan. We have been to Cabo at least 10 times and this was our first time at this resort. Never once were asked to do a timeshare presentation - that never happens. We snorkeled, scuba, beach, pool, spa, pirate, ship, fish, nightlife we almost did everything. There is so much to do in Cabo that you need more than 7 days. Everything about the resort was great. Kids had a blast the loved kids club and the waterslide and pools. We even had some adult time by the adule only pool. You can not swim at their beach but a short cab ride or nice long walk to Medeno beach, where happy hour is all day starting at 9 am.
We like to stay right in downtown Cabo. This was a great location.

Room Tip: If you stay at the Ridge Building C room 3022 had views of the Marina and the pacific ocean. It was...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, November 20, 2012
Dear Guests New Jersey:

You really make us very happy with your lovely comment “Better than expected!”
We are glad to know that you had a great time with us at Playa Grande your home away from home!
Please let us know in advance when you will come back to visit us, we will be very pleased to serve you again and fulfill your expectations!
We are all very happy to know that your experience with us was a very pleasant one.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.
On behalf of my entire staff we want to wish you the best and we all send you our warm regards.
Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

111 people have reviewed this hotel

Traveler rating
    70
    27
    7
    5
    2
See reviews for
46
38
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Hayward, CA
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

If you want a Cabo City view and see night lights and hear the Marina Clubs streaming music and mix in fireworks too, check out The Ridge. The rooms, food, infinity pools and service are off the chart superb. It is a perfect place for adults and if you want to bring the kids, they have a special swimming area for them while you relax! It's the best for everyone.

Room Tip: If you don't mind the music streaming from the clubs on the Marina, ask for a room overlooking t...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, November 6, 2012
Dear Guests:
You really make us very happy with your lovely comments.
We are glad to know that you had a great time with us at The Ridge at Playa Grande!
Please let us know in advance when you will come back to visit us, we will be very pleased to serve you again and fulfill your expectations!
We are all very happy to know that your experience with us was a very pleasant one.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.
On behalf of my entire staff we want to wish you the best and we all send you our warm regards.
Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2012

My husband and i just got back Saturday from a week at the Ridge. The hotel was 10 times better than expected, the service was outstanding, the food was excellent, the room was in great location with a view on the marina. No swimming at the beach on the Pacific side but that was fine with us, great for walks. I do not recommend this hotel for someone in a wheelchair or not able to walk a lot. there is LOTS of stairs. No free wifi service unless you picked a signal from the Marina. We had all inclusive which i recommend if you drink a lot and there is enough variety in restaurant and food to have something different everyday. The mexicain Night and the beach Party were great for entertainment. We did not get bothered by timeshare people at ALL. We would go back tomorrow if we could. Thanks to Raciel, Miguel, Monica and everyone that made our stay SUPER!

Room Tip: Go to playa Grande if you are in Wheel Chair. Not the Ridge.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, October 30, 2012
Dear Guests from Mobile, Alabama:

You really make us very happy with your lovely comment “The best time ever!”

We are so glad to know that you had a great time with us at Playa Grande your home away from home!

We are all very happy to know that your experience with us was a very pleasant one.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.

On behalf of my entire staff we want to wish you the best and we all send you our warm regards.

Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camarillo, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2012

The best location to be close to town and in walking distance to everything. The resort has it all and the Penthouses are over the top. The meal plan is only worth it if you stay on resort and like to over eat. We like to go venture and all of the food around town is over the top fantastic.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, October 24, 2012
Dear Guests from Camarillo, California, United States:

Thank you for choosing The Ridge at Playa Grande Resort & Grand Spa for your recent stay.

We are glad that your experience with us was a pleasant one and hope that we can be of service to you again in the near future.
It was truly our pleasure to serve you. In order to maintain the high standards of service excellence for which we strive, it is very important to listen to every client.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied costumer.
Again thank you for your kindness in taking the time to make some comments regarding your recent stay.

Wishing you a world of happiness,

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2012

The resort is everything it boasts. We stayed in a penthouse which slept 8. Service is wonderful. Response to calls is immediate. The only downfall is the is no wifi in this section of the resort. The Internet that is available had to be purchased. As an owner I felt this should be included.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, October 18, 2012
Dear Guests from Chandler, Arizona:

Thank you for your comments and for staying at The Ridge Luxury Villas at Playa Grande Resort & Grand Spa.

We are glad that your experience with us was a pleasant one and hope that we can be of service to you again in the near future.

In order to maintain the high standards of service and excellence for which we strive, it is very important for us to listen to every guest.
As with any business like ours, the greatest advertising we can have is the word of mouth from our satisfied customers.

Hoping to see you again soon we send you our best regards from Sunny Cabo San Lucas.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McPherson, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 10, 2012

We just returned from a 5 night stay (Aug 31-Sept 5), this Resort was everything their web site said, would definitely go back! Stayed in 1BR Villa, with a kitchen/dining/living area, nice bedroom with king bed (comfy) and two full bathrooms with balcony overlooking marina, including a free show of the dolphins everyday. The infinity pools & hot tubs were the best. The only negative was the timeshare pressure, but for our 2+ hours we got a $100 restaurant credit and discount on excursions, just be prepared to spend WAY more time that they say. Since we were fishing, to be able to walk to the Marina & downtown was one of the biggest draws to this resort, would highly recommend over any other place to stay in the area.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, September 25, 2012
Dear Guests from McPherson, Kansas:

On behalf of The Ridge at Playa Grande Luxury Villas, we thank you for taking the time to share your comments.
This survey is an important tool for us to understand our guests' experience and we use this feedback as an integral part of our evaluation and quality improvement cycles.
As a valued guest, your opinions are of great importance.
We would be honored to have you visit once again, and allow us to provide with you an even better experience at The Ridge at Playa Grande Luxury Villas.

Our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 22, 2012

My family and I just got back from a one week vacation @ The Ridge, Playa Grande Resort. We paid to upgrade to the 2 bedroom Penthouse suite since there were so many of us. The space in the suite was great. The beds were so comfortable!! I definitely have to give them credit on that! There was plenty of room for all of us to hang out but with closer inspection, the furniture was stained and some of the glasses chipped. The housekeeping was one day great and the next half done. The furniture was all moved around and never put back into its place.

The resort itself only had half of their restaurants up and running which made us really happy we didn't go for the all inclusive. We did eat a the resort a few times during our stay and while most of the food was okay, the one night we decided to do their theme Asian night we all got sick the next day. The service was sooooo slow by the pool and the theme night. And considering we went during what was their slow season you would think that the service would have been way faster.

We were there during a crazy rain storm which lasted for two days. We stayed in the resort for those days and some of us decided to to spa days. The massage and facial we had were fantastic and I highly recommend anyone to get it done. The only down part of the spa day was that the steam room wasn't working and none of the showers were hot (barely even warm). The outdoor pool at the spa was closed due to the rain which was totally understandable.

Due to the rain, many parts of the resort started to leak including our bathroom. Any clothes I had sitting along the edge of the tub were completely drenched. That really sucked because we only brought a limited amount of clothes.

The majority of the staff there was very nice.

The one major disappointment I had with this resort was that they charged me to "rent" a crib and a high chair. I have NEVER in my entire time of being a mom had to pay for either of these. They weren't cheap either. The crib was an additional $10/day and the high chair $5/day. Seriously disappointed with that. We had stayed at Pueblo Bonito Sunset Beach in January and they never charged us a dime for anything. Playa Grande charged for every last little thing. They even asked for a $15 deposit per towel card. PBSB never asked for that.

We spoke to management and they gave us a small refund of our WiFi and gym use (less than $90). Regardless I don't think we will be coming back to this resort for a long time, or at least until our kids have grown up. Too many extra charges!

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, August 24, 2012
Dear from Calgary, Canada:

On behalf of The ridge at Playa Grande Luxury Villas, we thank you for taking the time to share your comments.
Your comments are an important tool for us to understand our guests' experience and we use this feedback as an integral part of our evaluation and quality improvement cycles.
As a valued guest, your opinions are of great importance.
We would be honored to have you visit once again, and allow us to provide you with an even better experience at the Playa Grande Resort & Grand Spa.

Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to The Ridge at Playa Grande Luxury Villas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ridge at Playa Grande Luxury Villas

Address: Av Playa Grande 1A, Cabo San Lucas, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
#13 Luxury Hotel in Cabo San Lucas
#15 On the Beach Hotel in Cabo San Lucas
#28 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Ridge at Playa Grande Luxury Villas 4*
Official Description (provided by the hotel):
: Every stay at The Ridge Luxury Villas at Playa Grande comes with a 4 Diamond Resort rating from AAA. It’s easy to see why. The Ridge lives up to its name. It is strategically perched on a nautral rock ridgeline that just happens to offer one of the most stunning views in all of Los Cabos. In one direction is the mighty Pacific Ocean. In the other, the enticingly blue Sea of Cortez. That’s not all. The Ridge is a stone’s throw from the hustle and bustle of the Cabo marina and just minutes from the shopping, dining and nightlife of downtown Cabo. The Ridge is also the perfect starting point for fishing, snorkeling, jet skiing, beachcombing and cruising around El Arco, the world famous arch.If you want to stay close to home, The Ridge offers three infinity-edge pools. One is connected to the children’s pool by a spiral waterslide. Another features a swim-up bar. Doesn’t that sound like heaven? A cool beverage and a tasty appetizer while you relax in an infinity-edge pool.For more formal dining, there are several first-class restaurants in the resort., including The Ridge, a popular choice for all-day dining and Mediterranean dishes. You also have access to the restaurants at the sister properties of Playa Grande and the Solmar Resort. For the ultimate in dining experiences, you can even have your meal prepared in your suite by a private chef.Of course, The Ridge is a full-service resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Tingo, Priceline, Despegar.com, Hotels.com, Venere and Otel so you can book your The Ridge at Playa Grande Luxury Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ridge At Playa Grande Luxury Villas Cabo San Lucas, Los Cabos

Owners: What's your side of the story?

If you own or manage The Ridge at Playa Grande Luxury Villas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.