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“End of Summer Fishing Trip” 5 of 5 stars
Review of The Ridge at Playa Grande Luxury Villas

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The Ridge at Playa Grande Luxury Villas
4.0 of 5 Hotel   |   Av Playa Grande 1A, Cabo San Lucas, Mexico   |  
Hotel amenities
Ranked #14 of 68 Hotels in Cabo San Lucas
Certificate of Excellence 2014
McPherson, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“End of Summer Fishing Trip”
5 of 5 stars Reviewed September 10, 2012

We just returned from a 5 night stay (Aug 31-Sept 5), this Resort was everything their web site said, would definitely go back! Stayed in 1BR Villa, with a kitchen/dining/living area, nice bedroom with king bed (comfy) and two full bathrooms with balcony overlooking marina, including a free show of the dolphins everyday. The infinity pools & hot tubs were the best. The only negative was the timeshare pressure, but for our 2+ hours we got a $100 restaurant credit and discount on excursions, just be prepared to spend WAY more time that they say. Since we were fishing, to be able to walk to the Marina & downtown was one of the biggest draws to this resort, would highly recommend over any other place to stay in the area.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, September 25, 2012
Dear Guests from McPherson, Kansas:

On behalf of The Ridge at Playa Grande Luxury Villas, we thank you for taking the time to share your comments.
This survey is an important tool for us to understand our guests' experience and we use this feedback as an integral part of our evaluation and quality improvement cycles.
As a valued guest, your opinions are of great importance.
We would be honored to have you visit once again, and allow us to provide with you an even better experience at The Ridge at Playa Grande Luxury Villas.

Our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

160 reviews from our community

Traveler rating
    107
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    5
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 22, 2012

My family and I just got back from a one week vacation @ The Ridge, Playa Grande Resort. We paid to upgrade to the 2 bedroom Penthouse suite since there were so many of us. The space in the suite was great. The beds were so comfortable!! I definitely have to give them credit on that! There was plenty of room for all of us to hang out but with closer inspection, the furniture was stained and some of the glasses chipped. The housekeeping was one day great and the next half done. The furniture was all moved around and never put back into its place.

The resort itself only had half of their restaurants up and running which made us really happy we didn't go for the all inclusive. We did eat a the resort a few times during our stay and while most of the food was okay, the one night we decided to do their theme Asian night we all got sick the next day. The service was sooooo slow by the pool and the theme night. And considering we went during what was their slow season you would think that the service would have been way faster.

We were there during a crazy rain storm which lasted for two days. We stayed in the resort for those days and some of us decided to to spa days. The massage and facial we had were fantastic and I highly recommend anyone to get it done. The only down part of the spa day was that the steam room wasn't working and none of the showers were hot (barely even warm). The outdoor pool at the spa was closed due to the rain which was totally understandable.

Due to the rain, many parts of the resort started to leak including our bathroom. Any clothes I had sitting along the edge of the tub were completely drenched. That really sucked because we only brought a limited amount of clothes.

The majority of the staff there was very nice.

The one major disappointment I had with this resort was that they charged me to "rent" a crib and a high chair. I have NEVER in my entire time of being a mom had to pay for either of these. They weren't cheap either. The crib was an additional $10/day and the high chair $5/day. Seriously disappointed with that. We had stayed at Pueblo Bonito Sunset Beach in January and they never charged us a dime for anything. Playa Grande charged for every last little thing. They even asked for a $15 deposit per towel card. PBSB never asked for that.

We spoke to management and they gave us a small refund of our WiFi and gym use (less than $90). Regardless I don't think we will be coming back to this resort for a long time, or at least until our kids have grown up. Too many extra charges!

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, August 24, 2012
Dear from Calgary, Canada:

On behalf of The ridge at Playa Grande Luxury Villas, we thank you for taking the time to share your comments.
Your comments are an important tool for us to understand our guests' experience and we use this feedback as an integral part of our evaluation and quality improvement cycles.
As a valued guest, your opinions are of great importance.
We would be honored to have you visit once again, and allow us to provide you with an even better experience at the Playa Grande Resort & Grand Spa.

Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverdale, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2012 via mobile

I stayed here with my family to celebrate New year's and we had a blast. The hotel itself is absolutely beautiful. My room was spacious and very clean. One thing that was a plus is that we were minutes away from the marina so, we got to spend a lot of time downtown. I would definitely come back here in the near future.

Stayed December 2011, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, August 11, 2012
Dear Guests of Riverdale, New York:

On behalf of The Ridge at Playa Grande Luxury Villas ,we thank you for taking the time to share your comments.
Your comments are an important tool for us to understand our guests' experience and we use this feedback as an integral part of our evaluation and quality improvement cycles.
As a valued guest, your opinions are of great importance.
We would be honored to have you visit once again, and allow us to provide with you an even better experience at The Ridge at Playa Grande Luxury Villas .

Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2012

My wife and I stayed here for 7 days celebrated our 25th wedding anniversary. Fantastic place! You must stay at the Ridge!! The pool is amazing and the staff fantastic. The Ridge is isolated from the rest of the main area of the hotel where it's very secluded and quiet. I don't recommend the all inclusive because you'll not want to venture out away from the hotel. I highly recommend you rent a car so cheap, and safe! We enjoyed the people we ran into at every establishment we visited, the people are very friendly in Cabo! I recommend going the last week of May, before the crowds hit -Trust Me! My wife and I did the Grand Mayan Time share presentation and it was way too long - stay away from those guys! However, what lasted 3.5 hours got us; 1 Two Seater Jet Skis Rental for 1 HR; 2 Free Dinner Cruise Tickets; 2 Free Meals at the Shrimp Factory; $100(US) Cash for shopping at WalMart and a Bottle of Jose Cuervo! No Joke! So you can haggle with anyone. The Grande will do everything in their power to convince you to attend their Timeshare Presentation, so definately do some negotiating and if their unwilling to provide you with similiar incentives look elsewhere. Have a great time in Cabo, it's truly the best place in Mexico!

Room Tip: A room on the third floor overlooking the Marina.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, July 10, 2012
Dear Guests from San Diego, California:

We thank you very much for your lovely comment “"Loved it"” and for choosing The Ridge Luxury Villas at Playa Grande Resort & Grand Spa for your recent in Cabo San Lucas.
Come back anytime to visit us, we will be very pleased to serve you again and fulfill your expectations!!
We are glad that your experience with us was a very pleasant one and we hope that we can be of service to you soon.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.
Hoping to see you soon again we send you our best regards from sunny Cabo San Lucas!

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Otsego, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 1, 2012

While the service seemed a bit slow at times, especially from the kitchen, our service at the Ridge bar itself was outstanding. Raciel always made us feel welcome. Raciel always greeted us with a smile, made polite conversation, and mixed fantastic drinks! He made our experience in the pool unforgettable!

Stayed June 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, July 2, 2012
Dear Guests from Otsego, Minnesota:

We thank you very much for your lovely comment “Ridge Restaurant & Bar - Raciel” and for choosing The Ridge Luxury Villas at Playa Grande Resort & Grand Spa.
Come back anytime to visit us, we will be very pleased to serve you again and fulfill your expectations!!
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with Raciel.
Hoping to see you soon again we send you our best regards from sunny Cabo San Lucas!
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Costa Mesa, CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 30, 2012

We love the ridge it is an oasis within the gorgeousness of Plays Brande.We love the two infinity pools and the view from our patio overlooking the Marina. We are going again July. 8 and our family cant wait for our trip. The staff at Plays Brande are all so kind. I have a very stressful job and look forward to relaxing in the infinity pools.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, July 2, 2012
Dear Guests from Costa Mesa, CA:

We thank you very much for your kind comment “Love the ridge and Plays Grande”

We will be very pleased to serve you again and fulfill your expectations during your next visit on July 8th, 2012!
We are glad that your experience with us was a very pleasant one and we hope that we can be of service to you again soon.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.
Hoping to see you soon again we send you our best regards from sunny Cabo San Lucas!
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Mirage, Ca
Top Contributor
97 reviews 97 reviews
3 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 8, 2012

We have been staying at Playa Grande and The Ridge for 14 years now (last six years at the Ridge, the first years on the ground floor on the beach at Playa Grande). We have looked forward to our stay every year. The staff here is the biggest asset. They are the greatest. Our room at the Ridge is excellent and well maintained. We have a great view of the marina. From the three pools, you have views of the marina, the bay and the Pacific. I walk for excercise every morning around the marina and into town. We walk for the hotel most nights to the good restaurants in town.

Room Tip: If your at The Ridge, take buildings A & D, not B or C
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RolandBernardG, General Manager at The Ridge at Playa Grande Luxury Villas, responded to this review, June 9, 2012
Dear Guests from Rancho Mirage, Ca:

We thank you very much for your lovely comment “14 Years and Still Enoying It”.
Come back anytime to visit us with all your friends and family, we will be very pleased to serve you again and fulfill your expectations!
We are glad that your experience with us was a very pleasant one and we hope that we can be of service to you again soon.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.
Wishing you a world of happiness we all send you our best regards.
Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ridge at Playa Grande Luxury Villas

Address: Av Playa Grande 1A, Cabo San Lucas, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Cabo San Lucas
#12 Luxury Hotel in Cabo San Lucas
#12 On the Beach Hotel in Cabo San Lucas
#13 Romantic Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Ridge at Playa Grande Luxury Villas 4*
Number of rooms: 98
Official Description (provided by the hotel):
: Every stay at The Ridge Luxury Villas at Playa Grande comes with a 4 Diamond Resort rating from AAA. It’s easy to see why. The Ridge lives up to its name. It is strategically perched on a nautral rock ridgeline that just happens to offer one of the most stunning views in all of Los Cabos. In one direction is the mighty Pacific Ocean. In the other, the enticingly blue Sea of Cortez. That’s not all. The Ridge is a stone’s throw from the hustle and bustle of the Cabo marina and just minutes from the shopping, dining and nightlife of downtown Cabo. The Ridge is also the perfect starting point for fishing, snorkeling, jet skiing, beachcombing and cruising around El Arco, the world famous arch.If you want to stay close to home, The Ridge offers three infinity-edge pools. One is connected to the children’s pool by a spiral waterslide. Another features a swim-up bar. Doesn’t that sound like heaven? A cool beverage and a tasty appetizer while you relax in an infinity-edge pool.For more formal dining, there are several first-class restaurants in the resort., including The Ridge, a popular choice for all-day dining and Mediterranean dishes. You also have access to the restaurants at the sister properties of Playa Grande and the Solmar Resort. For the ultimate in dining experiences, you can even have your meal prepared in your suite by a private chef.Of course, The Ridge is a full-service resort. ... more   less 
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Also Known As:
The Ridge At Playa Grande Luxury Villas Cabo San Lucas, Los Cabos

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