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“FANTASTIC!! Best va-ca ever.” 5 of 5 stars
Review of Playa Grande Resort

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Playa Grande Resort
4.0 of 5 Resort   |   Playa Grande 1, Cabo San Lucas 23450, Mexico   |  
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Hotel amenities
Ranked #11 of 68 Hotels in Cabo San Lucas
Certificate of Excellence 2014
Novato, California
1 review
2 helpful votes 2 helpful votes
“FANTASTIC!! Best va-ca ever.”
5 of 5 stars Reviewed October 6, 2013

We had reservations to be staying at the Solmar Beach Resort, but got up-graded to Playa Grande. One of four Solmar resorts in Los Cabos. What a blessing that was. It was the low season and I think the hotel was only fifty percent full so they said they upgraded us because The Solamr Beach Resort did not have a requested ocean view. I personally think they just upgrade you to have a better experience and possibly to encourage you to consider buying a time share. They do ask you to participate in a time-share presentation and apply a small amount of pressure. We declined and beside one phone call the next morning to see if we had changed our minds it was the end of that. You can not swim in the pacific ocean side which is where this resort is. In Cabo you can only swim in parts of the Sea of Cortez because of under tow and rip tides. When we wanted to swim in the ocean we took a taxi to one of the Sea of Cortez swim-able beaches. One day we did a snorkeling trip out to a lovely cove, it left from the main harbor. The company doing the snorkel cruise was called Cabo Escapes.

The resort is very, very nice. A grand lobby with a lovely round ceiling (dome). Beautiful entry with a fountain and cactus plantings. The lobby has a convenience store, little restaurant and a nice bar. The grounds are well kept and have lots and lots of different palm trees. Which we love. Laying out at the pool listening to the palms blow in the light wind, hear the surf pounding onto the beach and just relaxing was so enjoyable. The rooms themselves were very nice. Granite counters in the kitchens, two bathrooms in the one bedroom's. Nice wood had made furniture. Tile floors and two balcony's. My husband spent so much time out on the balcony watching the surf and looking over the pool and grounds. The grounds keepers were always working away on keeping things neat and clean. We did not participate in the organized games and entertainment but it looked like fun and their theme nights were well attended. We could hear the entertainment after the buffet dinner's at the theme nights and the M.C. was soooo funny. Guests were having so much fun and laughing their heads off. The theme night's are Beach Party, Mexican night, Carnival, Asian night, Grill night etc. We were there in the low season so there were no lines for restaurants and it was not hard to get a pool lounge. We did not rent a car and instead just too taxi's to dinner in town or to the big swimming beach. It cost us less to take cab's then to rent a car for a week. The only time I wanted a car was to go to Walmart to buy food to stock the fridge. We did breakfast and lunch our little kitchen and went out for dinner. S The other time was to go spend the day in San Jose. Which we never did. It was about 35.00 or so each way to go by taxi. The hotel would call a taxi for us the minute we stepped out of the lobby and we never had to wait more then five to ten minutes at the most. We liked having the kitchen to make morning coffee and a english muffin. I especially liked keeping a nice big pitcher of lemonade with Mexican limes and ice. So refreshing. Next time I need to bring an insulated glass made of plastic for around the pool. You can buy drinks and food from the waiters who come around at the pool. My husband ordered beer and we had margarita's and nacho's or french fries too. Sandwiches and different salads were available too.

Very good service at the Playa Grande. We absolutely loved it. I just had a hip replacement and also a sprained ankle. I could not walk back and forth to the lobby. All I had to do was dial the lobby and one of the friendly attenders would come in the golf cart to pick me up. We never had to wait for more then five minutes. All friendly and quick. The only thing that was an issue to me was the quality of food at the hotel restaurant's. I love to cook and am a good cook. Plus, we live in the San Francisco Bay Area with lots of good, very good restaurants. I thought the hotel restaurants were not very good.They did try to please us. One night I did not like the sweet sauce on the pork ribs and the waiter took it away and brought me a steak. Which I did like. To be fair we did not go to any buffets or theme nights so I can not comment on the quality of food at those.
I would recommend The Playa Granda in Cabo San Lucas we had one of the best vacations of our lives there.

Room Tip: We liked having an ocean view and view of the grounds and pool.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, October 7, 2013
Dear Gail W
Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the food; our team here is constantly tweaking our restaurant’s service and food to in order to improve.
We are glad that your experience with us was a pleasant one and hope that we can be of service to you again in the near future.
Sincerely yours
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2,246 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (724)
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English first
Carrabassett Valley, Maine
Senior Reviewer
9 reviews 9 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 6, 2013

We so look forward to coming home this and every April for two weeks...Playa Grande just keeps on getting better...especially with the new meal plan added. Love the laid back people, and most excellent theme nights with outstanding food...just a walk away is the marina, how much easier can a vacation get? Everyone is helpful and willing to do just about anything for you!! April can't come fast enough!!

Room Tip: there are no bad rooms...they are all great!
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, October 7, 2013
Dear Jamesgeib,

We enjoyed reading your wonderful review, Glad you had a great time at your paradise home at Playa Grande. April is definitely a lovely month to visit Cabo and I´m delighted that you were able to spend time at our hotel the pool and also that you liked the meal plan

We cannot wait for your next visit.

Sincerely
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Santa Clara, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 3, 2013

This resort really resurrected our Holiday, we had initially moved into the Solmar next door but were bummed out with the age of the resort and its rooms !! after 2 night we had enough and upgraded to Playa Grande, it was probably the best thing we could do for our vacation.It's a huge resort with plenty of pools and spa and nightly entertainment options and the location is really sweet. We are not much of swimmers, so didn't care that we could not swim in the ocean.One thing that was missing from the smaller solmar next door is the service, the service here was not very personal, guess that's due to the size but that didn't bother us too much, its best suited for families with children because of which it might not be a good idea if you are looking for a strictly adult only environrment, All in all great value.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, October 5, 2013
Dear Balaji_231182


We are glad that you experience with us was a pleasant one and hope that we can be of service to you again in the near future. It was truly our pleasure to serve you.

Cordially
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
73 reviews 73 reviews
14 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 2, 2013 via mobile

Positives: Resort is beautiful and the grounds and the rooms are very nice and well kept. Front desk reception and bell staff was very helpful. We had a problem with our safe a couple of times and the came right away with no problems. They have a lot of pools and a couple of hot tubs. The recreation staff was great (Tequilla volleyball was the best). It is totally "in"! Mirium! The beach party night with the rock and roll band was a good time. The buffet at the Beach part was decent and the entertainment with Roberto leading the charge was awesome. He is so funny and engaging!

Negatives: While there were many pools they were not as clean as they could be as there was a lot of missing tiles and algae in between the small tiles. The pool bar also closed very early and everyone out of the pool and hot tub by 9:00 p.m. The whole resort was basically a ghost town after 9:00 p.m. Even the nightly parties and entertainment ended exactly at 9:00 p.m. Also, everything was extra (wifi, fitness club, even miniature golf ($12 per round) and no one was on the course, really!! I saw two people playing the entire week. Food and drinks pricey! The drinks at the pool were okay (definitely not top shelf, but there was happy hour 2-4 every day which was 2 for 1.

Overall: The beach was very nice, but as you might have read in other reviews, you cannot swim. While a very nice resort, the staff is very reserved and they do not go out of their way (like other resorts) to make the guests feel real special. (The recreation staff were good!) However, if you love laying by the pool or beach, having a cocktail and reading a book (this is your place)! And, lets not forget the weather, not a cloud in the sky and no rain. We also did not experience any time sharing pressure by the staff. We were very clear when we checked in that we were not interested. I would have accessed the spa and other services if they would have provided some type of discount advantage. The resort was pretty empty, but they did not even offer spa discounts (unless you were part of the all inclusive which was an additional $75 per person per day).

Stayed September 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, October 3, 2013
Dear Karen & Dale
Thank you for your review I am glad you enjoyed our Tequila Volleyball. We appreciate your feedback regarding the pools I will make sure that your feedback is shared with the rest of the team to ensure we improve this.
This feedback will assist us in becoming better at what we do.
I hope to have the opportunity to host you again in a near future

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livermore, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2013

This was our 2nd time to Cabo. We had so much fun last year, we decided to bring family and more friends to join us(26 total). What made it so special for us to come back was the Entertainment group by the pool and staff at the nightly activities, such as Fiesta Night and Beach Party Night. Roberto, Cristina, Miriam and Rodrigo were absolutley wonderful!! We played Tequila Volleyball everyday , Trivia games(yes, team California won)!! These people made our experience fun and enjoyable, they all deserve a raise!!!!

Room Tip: do not get a room on bottom floor where the nightly entertainment festivities occur, they are consta...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, October 3, 2013
Dear Shirre

We are delighted that you enjoyed an amazing stay during your recent visit; I am glad that you enjoyed our services and also that you bring your family & friends.

Our staff does the best to provide a friendly and professional service all the time.Your comments will share with pleasure with the people you mentioned in your review

Come back anytime to visit us. We will be very pleased to serve you again.

Cordially
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2013

This is easily the best resort I have ever stayed at. I love traveling to tropical areas with amazing ocean views and this place just has it all. The staff is always pleasant and full of smiles. Every year that I come here the people remember who I am and go out of there way to make sure I have a comfortable stay at this resort. Well worth the trip and money .

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, October 3, 2013
Dear Losman
Thank you so much for sharing such great things about your amazing visit, I am happy that you always had a wonderful stay.

Our staff do indeed love what they do and this in turn allows us to provide a friendly, professional service at all times.

Thank you again, and we will love to have you here for another year.....

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Califon, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2013 via mobile

The grounds & hotel are beautiful the view of the ocean gorgeous worth your stay yes but.. the beach is on the Pacific side which makes it too rough to swim or wade in so if you are really wanting a calm beach wrong hotel the poolside & restaurant service needs improvement BUT
... THE INTERTAINMENT CREW AMAZING! !!!! Hands down made this hotel experience the best between Roberto rodrigo Christina &malina absolutely the best hilarious roberto was sooo Funny &you best dancer ever they made the poolvolley sooo much fun!!!! Thank you guys for helping make my vacation there so wonderful!!!! Keep making everyone elses just as amazing! !!!

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, October 3, 2013
Dear Glenda
Thank so much for posting a review, I really appreciate you taking the time to share your experience with us.
I will make sure that your feedback is shared with the rest of the team especially with Roberto, Rodrigo, Cristina & Malina.
Please accept my most sincere apologies regarding the service at the Restaurant. We have distributed copies of your message to Food & Beverages Manager in order to improve our service, once again, thanks
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Playa Grande Resort

Address: Playa Grande 1, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
#9 Family Hotel in Cabo San Lucas
#10 On the Beach Hotel in Cabo San Lucas
#10 Luxury Hotel in Cabo San Lucas
#11 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Playa Grande Resort 4*
Number of rooms: 260
Official Description (provided by the hotel):
Located on Baja California's most exclusive and private Beach, along the Pacific Ocean side and a few steps from the Land's End and the famous natural arch, this charming, Mexican hacienda style all suite resort sits on eight acres of beach, only a few steps from the sparkling Pacific Ocean and a few minutes’ walking to downtown Cabo. This is a dramatic setting to relax and enjoy your dream vacation under the sun. If it’s shopping, fine dining and nightlife you’re looking for, downtown Cabo San Lucas is just a short stroll away. And if you’d really like to reward yourself, the world class Grand Spa will be waiting with a full range of luxuries that will nurture your body and soul. The Playa Grande Resort features all suites with private balconies, kitchens or kitchenettes, and distinctive touches such as marble floors, granite counter tops and hand crafted furniture and decor. ... more   less 
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Also Known As:
Playa Grande Hotel Cabo San Lucas
Playa Grande Cabo San Lucas
Playa Grande Resort Cabo San Lucas, Los Cabos

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