Hello,
my boyfriend and I are both 21 and just returned from a week at the PBSB. Overall, the trip was very romantic and we were very pleased. His parents are owners of an executive suite timeshare they bought there 2 years ago. We booked about 2 months ago and were told that no executive suites were available, and to ensure you get one, you have to book at least 8 months in advance. We agreed to downgrade to a junior king suite, which was adequate considering we were only 2 people anyways. Our suite had a shower-only bathroom with separate toilet area, kitchen with large fridge, 2 burners, settings for 4, a toaster, and a microwave, one king bed, one tv, one small table with 2 chairs, and a balcony. We were right on the beach with a magnificent view of the ocean. The hotel grounds are beautiful and designed to look like a pueblo bonito - a pretty village. There are flamingos and swans and assorted birds placed around the grounds.

We travelled with cape travel from the airport with one other family on our flight. The cost was $17 us/person and the ride is about an hour. Beware that return travel to the airport can be booked from the hotel for $13/person but at scheduled times, you will not be able to custom-book a shuttle for your flight time unless you book a private taxi for $60.

Check-in was rather painless as it was early evening and our room was ready. The golfcarts came quickly for the most part, but we did have to wait for approximately 10 minutes occasionally. We did our grocery shopping at the CCC the night we arrived, and found the prices there very reaosnable and the selection excellent - the best grocery shopping I have seen in Mexico.

The food at the hotel is amazing, but pricy. The food in retsaurants downtown is very expensive and not as good. We loved our meal at La Nao (ginger sesame jumbo shrimp, and surf and turf lobster and steak) and the room service food was delicious. We spent about $100 on dinner including a bottle of wine. The food by the pool is also great, and the cheeseburger is a must (~$12). Alcoholic drinks were expensive ($7) but we ordered our daiquiris at happy hour 3-5 where they were 2for1. The lattes are excellent and only $2.50.

Cabo is great for American dollars. I never changed money into pesos and I received american change. Visa and Mastercard are accepted at all shops and restaurants.

The hotel is still learning how to handle lots of guests. They ran out of beach towels every day, so get yours in the morning and keep it. Our maid was not up to par. All she ever did was make the bed and tidy the washroom and give us a few towels (if we were lucky). There was a sign stating that if you wanted the maid to wash the dishes you had to pay her $2/instance. We did not want her to, but she did one day anyways when I was too tired to wash them before we left for the pool and she left an envelope marked "tip for the maid". I was not impressed. The front-desk staff were mostly useless, and I suggest you direct concerns or questions to the concierge. The reception told us there was no hospitality room on Mondays and that we could not leave our valuable in a safety deposit box in our last day. The concierge provided us with both those services.

The gym and spa are both fabulous. If you are an owner you can use the spa facilities for free, including a hot tub, cold dip, steam room, swiss shower, rain shower, and relaxation-beds. They provide you with a robe, towels, flavoured water or tea, razor, toiletries, a warm-oatmeal neck wrap, etc. I used it everyday. The gym was state of the art with tvs on every bike and elliptical and all the machines you could ask for.

Overall we really enjoyed our stay and are looking forward to returning when the hotel has learned how to handle customers. Feel free to email me with any questions.

Michelle

My husband and I just returned from Cabo San Lucas where we stayed at the Pueblo Bonito Sunset Beach Resort. We are in our early 40s. The trip was an experience for us. We have vacationed at many locations in Mexico so are able to compare resorts as well as general information. If you have questions, please feel free to email me at shebros@verizon.net.

Let me first start with our resort. The PBSB is located on the Pacific side of CSL and is built into the side of a mountain. The grounds are very well manicured and lush. The resort which includes our room was very clean and very nicely decorated hacienda style. Each unit is set in the mountain side with a great view of the Pacific.

Transportation around the resort is an experience and can be quite an adventure. There are several modified golf carts that pick you up at various locations throughout the resort and drop you wherever you need to go (pool, lobby, restaurants, etc.). The property is very steep. You can walk along the cart pathways; it will just take you a few minutes. If you don't like to walk, you will have to ride the carts. Be very careful of the carts. Our second day we crashed into a guardrail. The driver couldn't cut the hairpin turn sharp enough so we hit a concrete pillar. If we would have hit the wooden guardrail, we would have broken through and fell about 60 feet and been badly injured. Luckily, we suffered minor whiplash. We did learn that the resort is planning to change the mode of transportation in the next few months.

Our maid service was excellent. Most of the time she visited our room 3 times a day (first to clean, second to get room ready for night or just check on it, third to turn down sheets and leave candy on pillow). We had ample towels plus the maid's service room was always unlocked in case you needed something after she had already left. We tipped her appx $2-$3 a day. We had a servi/snack bar which we did not use due to the prices.

Food was excellent at the resort but very pricey as it is in downtown Cabo. At the resort, you can expect to pay $25-$30 per couple for breakfast and also for lunch. This is for basic breakfast (eggs, bacon, coffee, juice) and lunch (cheeseburger and fries plus a couple of drinks). Dinner will run you from $40-$80 depending on what and where you eat which includes a couple alcoholic drinks. Beer is $4 with ice tea $2.50. The Bistro Restaurant is less expensive than the La Nau Restaurant. We ate very good at each restaurant, never leaving hungry. We would eat an appetizer, main entree, plus sometimes dessert. The LaFreida Restaurant is extremely expensive. We didn't even go there but viewed the menu. You can expect to pay over $100 easily for two people.

Tip: We found out our last day that you could eat at the deli for $6-$10 per person for lunch and have danishes and coffee for two for about $10. The deli can be used as a cost saver for a light breakfast and/or lunch.

The service we received was outstanding from the staff in the restaurants as well as at the front desk and lobby.

The main pool is very nice with a heated double level pool. There is a very large whirlpool right off the main pool that will accommodate many people. There is also a separate whirlpool that is hot which sits probably 10-15 people easily.

The beach has lounge chairs as well as umbrellas and cabanas. You cannot swim or walk in the water. We already knew this. The waves are very big with riptides. You can swim at very few beaches in Cabo - Medano Beach and Lover's Beach only. The beach is very nice to walk on and enjoy the waves coming in.

The Pacific side of Cabo is much cooler than the Sea of Cortez side due to the tradewinds off the ocean. The weather was wonderful. Temps were in the low 90s during the day and low 70s in the evening. Very low humidity. Could have used a light jacket in the evening.

The resort provides transportation to its sister resort in downtown Cabo every hour, takes 20-30 minutes. The PB Rose is still quite a walk from downtown shopping and restaurants (15 minutes or so if you walk fast and know where you are going and don't get lost on the way). If you do not want to take the shuttle to the Rose, you can take a taxi for $10 to town and $10 back to the resort. We did the shuttle 3 times and walked to town from the Rose. Taxis will not haggle on fare at all.

The ATV tours are well worth the $$ (from $75 to $110 per couple). We enjoyed this very much. Bring along closed toe shoes and long pants. The tour company provides helmets, goggles, water, and bandanas.

If you want to see Lover's Beach, take the water taxi. You will have to catch the water taxi at the marina or on Medano Beach. It will cost you $10 per person. If you decide to snorkel, you will pay appx $25 per person. The water is cold and therefore the marine life is not as diverse as in the warmer waters of the Caribbean. The water taxi will give you a short tour on the way to Lover's Beach showing you the arch and figures in the rock formations and then drop you off at the beach. Lover's Beach can be crowded so be prepared in case you are told it is secluded. There are no restroom facilities at Lover's Beach. The taxi driver will ask you when he should come back and pick you up. A couple of hours is more than ample time to spend at Lover's Beach to enjoy.

We had a good time in Cabo with only a few problems. Keep in mind that restaurants are pricey and transportation will increase your bill. It is very commercialized. If money is no object, Cabo is beautiful and can be a great Mexican destination point for a vacation.

My husband and I just returned from Pueblo Bonito Sunset Beach last night. This was our first time in Cabo. First to clarify, we decided to stay at the this resort after reading the multiple positive entries from this forum. I was really looking forward to this trip, however this is what we experienced from this resort. We were referred by the hotel to use the travel company on the Pueblo Bonito website for transportation from the airport to the resort. We walked outside of the baggage claim area as instructed to find out our transportation source. We were instructed that the transportation company would have our name written on a card for us to find them. We did not find anyone with our name displayed and we were approached by many "timeshare" folks telling us they were our transportation, which was disturbing. We finally located our transportation source whom apparently was talking with someone and not paying attention to locate visitors exiting the airport terminal. We then were asked to wait since the van to drive us to the resort was not available so we waited 20 minutes at the airport. Once the van arrived we then were transported to the other terminal and instructed to exit the van into another van that was packed full. My husband and I both had to squeeze into the van and crowd the seat of the already full van of 9 other visitors. I could tell the other folks were not happy to see us join them in the van.
After checking into the resort, we were asked if we signed up for any free items at the airport and we reported no. We then were given the talk for free money if we attended a presentation. We kindly said no thank you since we were only visiting for 3 days. From here we went to the entry to go to our rooms and the bell men were standing around not paying attention to us to take us to our room. My husband had to approach one of the men to ask about transporation to our room. After this, we had a golf cart pick us up to our room. Once we arrived to our room, we learned that were were placed in a room with two double beds. My husband called the front desk about the confusion and was instruced to stay put since they will call back and move us into another room. We waited and waited and no call. After 40 minutes, my husband called again and they said they were working on it and continue to stay in the room. After an hour later, we were moved into the accurate room we booked for. That evening we took the free shuttle to their sister resort, the Rose. Note, the walk into town will take you 15-20 mins on dirt, pavement, steps, and rocks. We took the last shuttle back to the Sunset Resort which is at 10:30pm. As the shuttle was driving out of the Rose, a couple was running up to the bus to get on and the driver did not open the doors for them and yelled something out the window to one of the Rose security guards. My husband was able to translate a portion of it and apparently he said that he can not let anyone on after leaving the premises. Given, this is the last shuttle back and half the bus was still on the Rose property. This was quite rude. Remember it will cost you around 20 dollars to get back to the resort from the Rose.
On our last night, was learned that check out was at 1000am. We called and asked for an hour extension for our check out and was rudely informed that check out is at 1000 am and they we could check our bags at the front desk and use the hospitality room. When we asked for further details about the hospitality room, we then were informed that the hospitality room is not available on Monday's. We were checking out on Monday. We rapidly threw everything into our suitcases to later wait 20 mins for a golfcart transport us to the front desk. As we were waiting, a family was unloading their luggage into their room. We started talking with them and they informed us that the resort was making them move rooms due to an error the resort made. This family apparantly was moved last minute from their room for their last night at the hotel due to an internal error. They told us that the resort was very cold to them about moving rooms with little notice. They were quite upset about this.
Overall, the service was horrible and we will never return to the Pueblo Bonito Sunset Beach. The property is beautiful, however it was not worth the money, time, or trouble. If you are not a timeshare owner or interested in purchasing one of their timeshare at this resort, they are not interested in you. Beware!

Our first trip to Cabo was great and the resort could not have been more perfect for the two of us. We stayed at the resort 7/24-7/30 and our room was a junior suite (hotel room not timeshare). We stayed in building #31 and after the second day we figured out that we could walk just as easily to the main building and the pool that was directly in front of our villa instead of using the carts each time. Several evenings we used the shuttle into town for dinner and then got a cab back to the resort (cost 10.00) The service at the pools and front desk were great and housekeeping made sure that we had everything we needed. The resort is beautiful, rooms are clean and the views are amazing. The only negative experience we had was at the Bistro in the main building. Had been told to dine at the Bistro for a casual and inexpensive meal. TERRIBLE SERVICE! The staff was very friendly but everyone in the restaurant was having to get up from their tables to get assistance. A group of 8 that dined beside us did not leave a gratuity and told the waiter that he did not deserve it. They took my fiance's ice tea glass to refill it before our dinner arrived and he never got another glass. I would recommend eating elsewhere.

Both Pool service and room service were great and the food was good. We ate lunch most days by the pool and enjoyed happy hour from 3-5 each day.

Restaurants in town we dined at: Pancho's, The Trailer Park, El Patio and Zappatos's (next to Pepe's Tacos). We went to City Club and purchased water for our stay and rum to add to our drinks at the pool since they are a bit weak.

I would highly recommend this resort to anyone. It was our first trip to Cabo and we are planning to come again next year for our wedding. My boyfriend proposed during our stay on the beach one evening before sunset. Great memories for the two us!