We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Pueblo Bonito Sunset Beach and Cabo San Lucas?

We'll send you updates with the latest deals, reviews and articles for Pueblo Bonito Sunset Beach and Cabo San Lucas each week.

  • Save Pueblo Bonito Sunset Beach
  • E-mail this page
BOOK NOW!

Pueblo Bonito Sunset Beach: Traveler Reviews


Pueblo Bonito Sunset Beach
Predio Paraiso Escondido | Domocilio Conocido, Cabo San Lucas 23410, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to San Jose Cabo

Traveler Reviews

83% Recommend
4.0 of 5 stars 516 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (516)
[ Date ] [ Rating ]
ABSOLUTELY LOVED IT!

Pueblo Bonito Sunset Beach

Save Review
5 of 5 stars
A TripAdvisor Member
Phoenix
May 23, 2005
32/33 found this review helpful

My husband and I stayed at Sunset Beach for five days and four nights, May 17 -21, and our experience was flawless. We took another reviewer's advice and called Sunset Beach a day in advance to reserve a van from the airport for $17 each. It was a very comfortable ride and our driver was a great guy.

We checked in to the hotel with Umberto, who was kind and helpful. We were directed to the "Hostess" table in the lobby to receive free drink coupons. This is where they hit you up with the timeshare routine. We responded with a firm "no thank you" and we weren't bothered again by anyone. We took a cart to our master suite in the Guadalupe Villa and absolutely loved our room (3031). It was clean, beautifully appointed, spacious and comfortable. We had a large patio with direct views of the Pacific. Sunsets were spectacular.

We enjoyed being on the Pacific side of Baja where the temperatures are cooler and there are breezes. We also enjoyed being a few minutes out of town and off the beaten path. Much more peaceful and private.

The service everywhere in this hotel was unsurpassed. I'm known for having high standards for service, and couldn't find fault with anyone I encountered at this hotel. The staff was remarkably attentive and kind.
The best service I've ever had anywhere.

The hotel is laid out in many buildings on the side of a large hill (mountain?). You either get your exercise walking uphill and downhill to get around or you hop on one of the many golf-cart type vehicles that drive by regularly. We tipped the drivers a dollar or two, but some riders didn't tip. We also tipped our maid every day.

The three pools and jacuzzis are wonderful. The beach is pristine. No vendors bothering you like they do on Medano Beach closer to town.

The restaurants on site are good. All have wonderful views of the ocean and offer indoor and outdoor seating. On the 4th floor of the main bldg. where the lobby is, you'll find Frida, which is a high end dinner only restaurant and you'll find The Bistro which is a casual lunch and dinner restaurant. Watch for the server, Fred, in The Bistro, he's a real character! Breakfast, lunch and dinner are offered at La Nao found at the bottom of the hill near the beach. For dinner you can enjoy the buffet du jour for $30 or order off the menu. There's a breakfast buffet for $16 or you can order off the menu. Pedro and Valentin in La Nao are wonderful.
La Nao also provides live music with dinner such as guitarists or a pianist.
The Manila Bar next door is also very nice. Restaurants close at 11:00 p.m. but suite service (room service) is available 24/7.

If you want to save on food, use the deli/grocery store found near the main lobby. They sell snacks, candy, beverages, booze, sandwiches, salads, etc. at reasonable prices.

Going into town is a breeze with the free shuttle service that is provided on the hour from 10:00 a.m. to 10:00 p.m. Comfortable, air conditioned shuttles take you from Sunset Beach to the Pueblo Bonito Rose, their sister property, on Medano Beach. Make your shuttle reservations with the Concierge Desk. Downtown Cabo San Lucas is about 6 blocks from the Rose. If you don't want to walk the six blocks, a cab drive from the Rose to any part of downtown is $6. We enjoyed the marina area, the mall (Puerto Paraiso), Cabo Wabo, Hard Rock, and Squid Roe. I would recommend the restaurant, Mi Casa, for traditional mexican food, and Marisco's Mazatlan for seafood. We also enjoyed Maragaritavilla. You can stop at the Plaza de Mariachis for $1.50 Corona or Pacifico and good people watching.

As you walk down the beach, along the marina or through town, you'll be approached dozens (hundreds) of times by street vendors and store vendors hawking their wares. Be prepared to say "no thank you" over and over and over again. When you find something you like, negotiate. Most vendors will come down from their original price, although, not as much as you might like. You'll find few genuine bargains.

Watch out for the "sidewalks" in town. The sidewalk often changes in front of each little store. It may be higher or lower, flat or with ankle twisting holes, cobble stones or concrete.

A word about the Rose - A lot of Sunset Beachers take the shuttle in to the Rose and use their beach because you can swim at that beach. You cannot swim at the beach at Sunset. The undertows on the Pacific side are just too strong. There are several bars/restaurants, including the famed "Office" on the beach just down from the Rose. The service at the Rose was nothing special in my opinion and the rooms and balconies are small in comparison to Sunset Beach. The Rose is starting to show it's age in some ways. But there is a constant hustle-bustle there that you won't find at Sunset Beach, and it's a younger crowd.

To close this review, I'll say that I hated to leave Sunset Beach and Cabo.
It was the most perfect vacation of my life. We'll definitely be back!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2005
  • Member since July 07, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with young children, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Relaxing week in Cabo

Pueblo Bonito Sunset Beach

Save Review
4 of 5 stars
A TripAdvisor Member
Pleasant Hill, CA
May 23, 2005
31/32 found this review helpful

My family (husband and two kids, 1 and 4 years old) and I spent a nice week in Cabo from May 2 to May 9, 2005. We had a really nice time! It was our first visit there.

I spent a lot of time reading reviews before we left. I wanted to get a feel for what our place would be like as well as Cabo. I found the reviews quite useful, so I thought I'd share my experiences.

First things first. If you have arrangements to get to your hotel, make sure to walk straight outside the airport doors to look for your rep. Don't let the many people trying to get you to go with them on the inside stop you. They may even say the right things about who and how much your airport transportation is. They just want to sign you up for a timeshare presentation and try to "get your ride for free". Even knowing this from another's helpful review, you can easily get stopped if you just don't keep walking out those doors quickly! That's a little hard to do while pushing a stroller, herding a 4 yr. old and leading your husband who's pulling the suitcases. Once you actually get out of there, it's a relief.

The Pueblo Bonito at Sunset Beach is great. It's a wonderful place for families and those not looking to be right where all the action in town is. The rooms are comfy, the view is wonderful and the sounds of the surf are incredible. We felt the service was really good too. The pools are awesome. We loved the cabanas. Reminded us of The Four Seasons.

The food at the restaurants were okay, not wonderful. We enjoyed early dinners at The Bistro the most. They have great margaritas compared to the ones at the Aquabar (which were terrible). Lunches down at the pool and Aquabar were great though. The breakfasts we had at La Nao were nice too. Suite service came quickly. They got my order wrong the second time, but still great if you don't want to leave the room. They even set up the table for you.

The golf carts weren't a problem. We took them when we wanted to go up to the Lobby but mostly walked when we were headed down. Some of those rides were quite thrilling. My little boy loved them. We heard them occassionally in the evening but they didn't bother our sleep.

Took a taxi into town ($10 up to 4 people) once to go to Cabo Wabo. Had a good lunch and some great drinks, especially the "Can't Drive 55". Yummy but potent. Walked back to The Rose. Easily walkable. If my 4 year old can do it (he gets tired easily), most people can. Took the free shuttle back to Sunset Beach.

Found Rose to be very different than Sunset Beach. We took the free shuttle there once to play on the beach and actually touch the water. We also had breakfast there. We found it to be more crowded but good for people watching and activities. When we got back to Sunset Beach we actually felt relieved. It was our quiet, relaxing resort.

One reviewer mentioned bringing your own coffee. That was great advice. We love our coffee, so we brought our Peet's coffee. The coffee makers take cone filters, by the way. All you coffee lovers will understand.

Last thing. . .I had an incredible massage at the spa. Probably one of the best ever! Definitely should go.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A very restful vacation in the sun.

Pueblo Bonito Sunset Beach

Save Review
5 of 5 stars
Amma7 1 contribution
Bremerton, Washington
May 19, 2005
24/25 found this review helpful

My husband and I are quite elderly but we still like to vacation where we get good service and delicious food. We found all that at Pueblo Bonita at Sunset Beach and much more. We had a one b/r apartment on the sixth floor where the views of the resort and the Pacific Ocean were fantastic!
We were more comfortable than in our own home, loved having breakfast on the balcony and played dominoes with friends and family out there in late afternoon.
The maids kept everything spotless in spite of the new building construction going on behind our building and answered our every need. We thought the golf carts that transported us from pool to our unit, from the lobby, to the deli, anywhere we were too tired to walk, were very unique. The drivers were very polite and helpful to this couple of old folk.
The concierge helped us in many ways, reservations for the dinner cruise to see the Arch and a wonderful view of the Pueblo Bonito Resorts, arranged a visit to the Los Cabos Cacti Mundo Botanical Gardens in San Jose, arranged a tour of the Resort so we could see the changes made in the past two years since we were last there.
It was very awe-inspiring to tour the new Pacifica Hotel with it's beautiful grounds which compliment the environment so well, and to have a luxuriously served and very delicious dinner at the Siempre Restaurant there.
We enjoyed some very good meals in town but they couldn't hold a candle to the food we were served at La Frida and La Nao Restaurants at the Resort. One day, for lunch, we were hungry for good old American food and found just what we wanted at the Bistro Restaurant there. A delicious hamburger for my husband and breaded fish and french fries for me.
When we checked out to go home, we felt like we were leaving old friends because the staff had so endeared themselves to us. Pueblo Bonito at Sunset Beach is the place to go for all ages. This old couple can attest to that fact because we saw parents with their children, teen agers and young couples enjoying themselves as much as we were.
We returned home to rain and 55 degree weather but we have wonderful memories to keep us going until we can return to Sunset Beach.

  • Date of stay May 2005
  • Member since July 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beautiful, BUT BEWARE of TIMESHARE SCAM

Pueblo Bonito Sunset Beach

Save Review
1 of 5 stars
A TripAdvisor Member
Pasadena, CA
May 14, 2005
33/49 found this review helpful

I absolutely loved this place EXCEPT FOR ONE THING: I have a very bad taste in my mouth because of the $36,000 timeshare we got suckered into purchasing. After the presentation, and after we went home and read our materials, we found out we were lied to (MAJORLY) about many of the core aspects of the program, and then when we tried to cancel in person (within the 5 day cancellation period that Mexico allows (which of course the resort denied we had the right to)), they refused to cancel...saying they could not cancel...although legally I had five days, as allowed by Mexican law. Later, after going home, when I tried to cancel via email and mentioned the 5 day rule, they said that because there was no WRITTEN cancellation, they were not acknowledging that I had cancelled at all (even though I had stood in the Sales Manager's office for half an hour trying to get him to cancel.) They said that at that point if I wanted to cancel, I would have to forgo my $10,000 deposit. Right! The Director of Member services (who is the only one who has the power to cancel) ignored me for months, and when he finally returned my email he would literally not acknowledge the fact that I had attempted to verbally cancel. To summarize, after 4 months, countless phone calls and emails, and nearly 100 hours of my time, (and disputing the charges with the credit card company, the collection agency, and PROFECO(mexico's federal consumer protection agency), they finally cancelled - and even then only because we had already gotten our credit card company to refund our $10,000 deposit and I guess they simply didn't want to fight with me any more.

Too bad, because it's a great resort. Just don't be suckered into the timeshare presentation.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay January 2005
  • Member since July 07, 2005
  • I recommend this hotel for An amazing honeymoon, Older travelers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Amazing resort, staff and beauty!!!

Pueblo Bonito Sunset Beach

Save Review
5 of 5 stars
Scotty2975 1 contribution
Sacramento, CA
May 12, 2005
28/29 found this review helpful

My girlfriend and I just returned from one week at Sunset Beach and we had one of our best, most relaxing vacations ever! First impressions of the resort are as expected - beautiful architecture and landscaping, pools, fountains, pretty beach and a multitude of other amenities. We stayed in a Junior Suite which had all the amenities you could need for 2 people (a half-size fridge, stove top, microwave, blender, toaster, dishes/cutlery etc.). Our view was fantastic looking over the pool and beach - our co-workers were definately jealous seeing our pictures when we returned. All the staff were great, friendly and accommodating in every way. I have heard other reviewers comment on food prices but we didn't think they were bad at all. They are similar to medium-priced restaurants here in California. Even room service had the same great food for the same price as in the restuarants themselves. The pool bar and grill had great burritos, steak and fish sandwiches and guacamole! Try the 'Bailey's Special' drink!

There were only a few small cons. Firstly, we were awakened one evening by someone doing light construction (painting, moving furniture etc) in the next room at 3 in the morning. When we called the front desk to complain they apologized but said the work needed to be done. For a luxurious hotel like this I wouldn't expect them to be doing anything at that time of the morning! Also, the seafood buffet and Asian food night weren't that great. We actually had a better meal at the adjcent Pacifica (another PB property) next door that just opened a few weeks ago. For the same price the food is much more creative, elegant and well presented.

Other than that everything was great. The carts weren't too much of a bother. It was actually a good way to meet people on the rides up or down. As for downtown Cabo there really wasn't a lot to hold our attention. Medano Beach wasn't very nice with scuzzy bars lining the shore. The new mall by the marina was ok but who goes to Cabo to shop anyways. We ended up renting a car from the hotel one day and driving an hour to Todos Santos (an 'artists' colony). It was a pretty drive but once you get into town there is little to do. A few cute shops and restautants line the main street.

Overall, a fantastic vacation and we would definately go back again. I would not recommend the Blano or Rose compared to this hotel (they are a large notch down in service and ambiance).

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2005
  • Member since May 12, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $319 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Travelers Who Viewed This Property Also Viewed
Location: Cabo San Lucas, Los Cabos
$135*
Location: Cabo San Lucas, Los Cabos
$573*
Check Rates
Location: Cabo San Lucas, Los Cabos
$651*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Pueblo Bonito Sunset Beach? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Pueblo Bonito Sunset Beach?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Pueblo Bonito Sunset Beach Also Known As

Address: Predio Paraiso Escondido | Domocilio Conocido, Cabo San Lucas 23410, Mexico