We stayed at this property for 3 nights, Nov 9th – Nov 12th. The view was breathtaking. The pools were nice. The beach was wonderful. But the service was lousy. It was definitely not a 4 star hotel service. After waiting for 20 minutes in the line to be checked-in, the Front Desk employee did not even apologize for the long wait, which typically a 4 star hotel Front Desk employee would do. During the check-in, I saw the check-out time was at 10AM. I nicely asked if we could have a late check-out because this trip was to celebrate my 30th birthday on Nov 12th. I even showed him my driver license. He did not wish me “Happy Birthday” or anything along that line. He did not have any reaction and only responded that we could check-out at noon. I nicely asked him again if he could extend it and let us check-out at 1PM. He said “No.” Then I asked him again if we could check-out at 12:30PM. He responded that he would have to charge us $100 if we check-out at 12:30PM or at 1PM. I gave up trying. I did not want to spend $100 to be checked out at 1PM, which was typically a normal free late check-out time provided by a 4 star hotel. A 4 star hotel typically has check-out time set at 11AM or 12PM. I had never seen check-out time at 10AM until I went to Pueblo Bonito Sunset Beach.

After we finished check-in, we were stopped by the Timeshare sales person asking for our drink coupons. We would have never gotten them if we did not go back in line to talk to the Front Desk employee who just checked us in and demand for the drink coupons. When he handed those coupons, he did not tell us that there was a process we had to follow in order to be able to use these coupons. We found that out at the restaurant The Bistro when we handed the coupons to the waiter. He told us we had to get the coupons stamped in order for them to be valid. Since this was our last night, while waiting for the food, my husband went to the lobby and tried to get them stamped. The Front Desk employee told him that there was nothing he could do because the Timeshare sales person was already gone for the day. My husband asked for the Manager on Duty and he responded that there was no Manager on Duty. How could a 4 star hotel not having a Manager on Duty? Luckily the Bistro’s Manager (Carlos) was nice and understanding of our situation that he took one coupon and gave us the 1 free drinks. The food at The Bistro was pretty good! La Nao was pretty good as well, but a little pricey.

At the end, we were able to get a check-out at 12:30PM easily (without even bringing up my birthday) when they moved us to a new room on the 3rd floor. We could hear the neighbor flushing the toilet in the room we were in. I am not sure if this had anything to do with the fact that we were on the 1st floor and on that particular room. We did not hear it anymore in the new room.

Overall, my 30th birthday getaway was not as I expected due to the problems we encountered that could have been prevented in the first place.

Pueblo Bonito sunset beach is gorgeous! The grounds are well kept, the architecture is nice, the views are amazing, and the rooms are clean, comfortable, and luxurious.

My wife and I and two friends shared a villa room for one week and it was easily spacious enough for the four of us: with two large bathrooms, a kitchenette, a bedroom, and a fold out in the living room. We enjoyed the balcony view of the pacific ocean. Hotel staff was very accommodating. We didn't get inundated with timeshare sales pitches (probably because we are younger and don't fit the bill for prospective buyers). Each of the many different pools were nice. We only ate at the bar and at the bistro, but the food was good (if a little pricey). Happy hour drinks are two for one, so that was nice.

It is a ways out of town, so this can be both an asset and an annoyance. Its a mostly quiet place away from the crowds and hustle of downtown cabo, but its less convinient if you're looking for nightlife (fortunately we weren't). During the day there are free shuttles that can take you into Cabo and drop you off at the sister resort there, but they only run till 10pm. Otherwise you'll need to take a cab into town. At some places in the hotel you can access free WiFi. There is a little store on the premises too, but items are marked up a bit compared to in town. In reality, though Pueblo Bonito restaurants are a little bit expensive-- its not much worse than most hotel restaurants in the U.S.

All in all, we had a great relaxing vacation at Sunset Beach. We went in the "off-season" of September, and did have one day of rain and many days of high heat. By going in September and booking through a friends travel club we got a great price... but I would still say that PBSB is an excellent resort even if it is a little on the pricey side.

We had a great time on our honeymoon at this hotel. The views were amazing... truly the best sunset views we've seen.

The restaraunts at the hotel were so-so, but La Frida is worth the price. We tried a sampling menu that included 7 courses and all were delicious. A highlight of the trip was taking a cooking class with the executive chef Antonio. He was funny, personable, and we had a fabulous lunch tasting all the food he made.

The guacamole and all of the drinks (pina coladas, miami vice, and dirty monkey). at the poolside cafes were really good. Be sure to find out when happy hour is because they have half price drinks.

My husband called the hotel in advance and told them we were coming for our honeymoon and asked for a free upgrade, and they gave it to us. The upgraded room included a private hot tub on the balcony! We also got chocolate covered strawberries and champagne on the second night of our stay.

Be sure to do the timeshare tour to get free gift certificates. We got $200 in gift certificates to use towards restaraunts on site (we used it all at La Frida), and $100 towards the spa (which covered about half the cost of a couples massage). Negotiate with the person trying to get you to take the tour, because you can also get discounted coupons for activities and perhaps more gift certificates. We were able to get 20%-40% off all activities inlcuding snorkeling, horseback riding, and a dinner cruise.

One of the best restaraunts we found off site was Miguel Locos in town on the street Miguel Hidalgo. $2 margaritas before 5pm, and their ranchero beans (served with every meal) were fantastic. My husband enjoyed the coconut shrimp with mango salsa. While we were there another group came in with their fresh catch from the sea and the chef cooked it up for them. The prices were very reasonable compared to other restaraunts in the area. PLUS it is air conditioned.

Make sure to do the Wide Open Baja dune buggy racing. We did the 12 lap package and I screamed the whole time. My husband had the time of his life and recommends driving as many laps as you can afford. (you get better and better at handling the car each lap). If you get hungry while waiting at the Wide Open, you can walk next door to a good taco place. The vege taco is very good.

Another highlight was the beach hopping tour snorkel tour. We went to lovers beach, divorce beach, santa maria beach, and one other. There were tons of fish, and the boat went really fast (almost like riding a roller coaster). We even saw a whale surfacing! We would recommend taking a cab and visiting the Santa Maria beach on your own. Its probably about 15-20minutues from downtown cabo, but worth it because it seems to be a locals beach. (Not as many peddlars).

All in all, a great trip. BUT if you are looking for a place to sit out on the beach, you may want to find another hotel. No swimming in the ocean allowed here due to dangerous rip currents. However the pools are nice and you can take a free shuttle to sister resorts where there is beach swimming. (If you want to save a cab ride to/from the city to the hotel, take the free shuttle to the Rose and walk... about 10 min.)

My boyfriend and I are owners at PB Emerald Bay in Mazatlan. We decided to trade for a week at Sunset and brought along a couple we went to Mazatlan with last year. I must say that we were all VERY impressed with Sunset Beach. We read several reviews before we went and found several useful and found several to just be way off base. Below is a run-down of how our trip went – the good and the bad – and I hope you can use some of the info!

We arrived on Saturday afternoon at the Cabo airport - what a horrible experience. We had purchased transportation through the resort website prior to traveling. We were hounded by every person as we exited the baggage area with several people stopping us and saying they were from the resort and were going to help us – they were NOT there to help/direct us. Do not be fooled. They just kept sending us to another representative that we’d talk to only to find out they were yet another timeshare rep. Go directly outside – do not talk to anyone – and find your transportation. (unless you actually want to go to a few presentations and make a little money) The trip from the airport to the property is about 30-45 minutes with some decent scenery along the way. We were pleased to be assisted with our check-in immediately when we arrived at the property (this resort only allows for up to 100 check-ins per day).

The property is located on a mountain side. We read a lot of reviews about the noise of the carts (to get you up/down the mountainside), the wait times, the screeching tires, the smell of gas, and so on. There were only one or two times that we heard the carts and that’s because we were listening for them. We usually walked down (we were in building 20 at the top of the mountain near the sky pool) and used the carts to get back up. We generally didn’t have to wait and if we found there were a lot of people waiting from the main building, we’d go to the next building and catch a cart from there. If you really don’t want to have to depend on the carts, try to get into building 2 (it’s next to the main building as well as the kiddie and adult pools).

We didn’t take the bus to the other properties even once. There was either a wait or it was full – we just don’t like being on someone else’s time or drop-off schedule. We took a taxi every time we ventured into town and it was $12 into town and $10 back. Also, the bus is only allowed to stop at the lobby of the downtown property by law. The Rose and Blanco properties are located on the beach downtown within walking distance of several good bars (though a little far of a walk to the marina or mall). Some great places to visit near Rose and Blanco: Tabasco’s, The Office, Nikki Beach Club. If you take a taxi and get dropped off at the mall, you should definitely take the time to visit Happy Endings and Slim’s bar (don’t get the ‘free’ shot with T-shirt, you might as well take a swig of gasoline!) and if you like silver, visit Morgan – he’ll take good care of you. There are several other bars and cool places around too – plenty to do and see for a few days if you’ve got the time.

Ok – almost every review I read talked about the cost and how expensive Cabo is. Apparently these people don’t travel to tourist type places much. The prices are no more than what you’d see in any tourist area – Miami, the Keys, Cruise ships, Colorado during ski season, Cancun, any of the islands in the Carribbean, , Hawaii, Vegas (need I go on?). Most places in Cabo have a happy hour at some time during the day where you can get 2fers and if you talk to the staff and make friendly, you can usually get a drink or two on the house. The resort had happy hour at each pool from 3-4 and drinks were generally $5 (don’t get the double top shelf Margarita – it’ll cost you $25 but well worth it because you’ll only need 1). The drinks in town are good and a bit cheaper. Try Mango’s at the Marina – huge Margaritas and the shrimp tacos were great!

We all went for the timeshare presentation at the property. We are owners at another PB property, but our friends are not. It’s well worth the $$ you get for going as they give you a tour, a little history on the property and management group, and good tips on where to go for drinks and dinners. You can also ask for a bottle of el Torro Tequila or a blanket for going through the presentation. Our salesman, Jim, was very laid back and definitely no-pressure. He gave us the high and low prices, we said no, and we parted ways.

We also took the van over to the neighboring Pacifica resort. Probably the quietest place I’ve ever been. We all felt like we had to whisper the whole time we were there. If you’re looking to decompress, don’t want to see many other people, and like extreme quiet – this is the place for you. The property is beautiful and would probably be great for honeymooners but I need a little more movement. The place was at 30% occupancy and we only saw about 6 people (not including staff) during the hour we were there.

We ate lunch at The Bistro a few times, which was very good. Had dinner at La Frida’s one night, which was delicious (go on Tuesday if you can because they try out new offerings) – you definitely need a reservation and men should wear slacks. Another night we went to Edith’s (in town) and it was excellent – get the Wally Special (lobster, sea bass, and butterfly prawns). Each meal out cost about $100-$150 per couple with wine. The other nights we either made food in our room or ordered room service (which is food from The Bistro menu).

I understand there is a timeshare building and hotel room building that are non-smoking with a non-smoking pool between them. You MUST visit the sky pool – wow, what a view! The adult pool does not have a swim-up bar, which I totally do not understand – especially since the pool with the kiddie area right next to it does have one. The main pool is nice with the seats/tables in the swim-up bar area so you don’t even have to get out to eat. The walk on the beach is a great way to get away from it all – we walked for about 30 minutes and didn’t see another person the whole time – just take some water with you as it gets hot out there!

We’ve already started talking about making another trip back. We had a great time. If you’re considering this resort – hope this review helps. If this resort is not one you are considering – why not? This is a place that you really don’t need to leave once you’re there (unless you want to). Either way – have fun and remember to write a review when you return.